Caller id popup

Okay I’ll try it
Where can I download this tool?

Okay … I saw the link

When I call to this line
I have caller ID

Let it ring few times. Some modems displays it after second ring…

I tried to let it ring for a long time

If your modem supports caller id it should display calling number after first or second ring.

If you are sure your modem supports caller-id feature that might be disabled. You can try one of these commands to enable it. You can directly type command on terminal window and press enter.

AT+VCID=1
AT#CID=1
AT#CID=2
AT%CCID=1
AT%CCID=2
AT#CC1
AT*ID1

If one of them works please let us know which one enables it. It should display OK or similar confirmation command if it can successfully enables Caller ID. Call your line again and if it displays number post a screenshot here.

That’s what I get all the commands

No not command prompt. You’ll type these commands on PUTTY window for configuring modem. Also I’ve updated commands. They should start with AT.

I do not know where to paste the command
You can upload a screenshot please???

@pizzaeilat4 on your screenshot there is a green square under NO CARRIER. You’ll type there.

@emre
Sorry for bothering you and thank you So much for the great help
The first command AT+VCID=1 works i got ok.
But still it does not work.
Could be my modem not supports Caller ID
Can you recommend a particular model of modem pci or usb thet will work better???

In some cases modem initialization might be tricky.
If you get OK after AT+VCID=1 try this.

  • Type AT+VCID=0
  • Type AT+VCID=1
  • Call your line to test if it displays phone number after RING notification.

If it does not work your modem might not have CID support. I’ve tested some no-name modems with success but I don’t have a universal brand, model in mind. Maybe you can find more info from Google

Although the results are still not working
Do you think it means modem does not support Caller ID???

Yes if the reason is not the line quality your modem does not displays CID information.

I’ve also noticed at+VCID=? displays 2 value as an option. Did you tried that?

Yes i tried that
Still not working.
I wil buy modem and see if its good.
Thenks.

fyi in some countries you need to enable CID feature for your phone line too.

When I dial the telephone line I hav Caller ID
On the phone but not on the computer

OK so trying with a different modem will be a good idea.

there is something error in Sampa POS when we enter the cti comit device com port in local setting

have you checked below: