Error in the system

Hello Guys,

I have this problem in the system, one of the waiters had applied the “TIPS option(service)” twice and now I have the error above, and I can not settle or close the table. What can I do to close or end the error for now ? And after I need to see how the !"£$$)((*&) they added tips twice in the system…

Thanks.

-----------------------------
[General Info]

Application: SambaPOS
Version:     4.1.82
Region:      en
DB:          SQ
Machine:     VIVAANTA
User:        ADMINISTRATOR
Date:        15/08/2015
Time:        22:02

User Explanation:

ADMINISTRATOR said ""
-----------------------------

[Exception Info 1]

Top-level Exception
Type:        System.Reflection.TargetInvocationException
Message:     Exception has been thrown by the target of an invocation.
Source:      mscorlib
Stack Trace: at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
   at System.Reflection.RuntimeMethodInfo.UnsafeInvoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
   at System.Delegate.DynamicInvokeImpl(Object[] args)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
   at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
   at System.Windows.Threading.Dispatcher.Run()
   at System.Windows.Application.RunDispatcher(Object ignore)
   at System.Windows.Application.RunInternal(Window window)
   at System.Windows.Application.Run(Window window)
   at Samba.Presentation.App.Main()

Inner Exception 1
Type:        System.InvalidOperationException
Message:     Sequence contains more than one matching element
Source:      System.Core
Stack Trace: at System.Linq.Enumerable.SingleOrDefault[TSource](IEnumerable`1 source, Func`2 predicate)
   at Samba.Domain.Models.Accounts.AccountTransactionDocument.UpdateSingletonTransactionAmount(Int32 transactionTypeId, String transactionName, Decimal amount, Decimal exchangeRate, IEnumerable`1 accountDataList)
   at Samba.Domain.Models.Tickets.Calculation.UpdateCalculationTransaction(AccountTransactionDocument document, Decimal amount, Decimal exchangeRate, IEnumerable`1 accountDataList)
   at Samba.Domain.Models.Tickets.Ticket.CalculateServices(IEnumerable`1 calculations, Decimal sum)
   at Samba.Domain.Models.Tickets.Ticket.GetSum()
   at Samba.Domain.Models.Tickets.Ticket.GetRemainingAmount()
   at Samba.Domain.Models.Tickets.Ticket.Recalculate()
   at Samba.Presentation.Services.Implementations.TicketModule.TicketService.RecalculateTicket(Ticket ticket, Boolean forceRecalculation)
   at Samba.Modules.PosModule.TicketViewModel.ClearSelectedItems()
   at Samba.Modules.PosModule.TicketViewModel.ResetTicket()
   at Samba.Modules.PosModule.PosViewModel.OnTicketEvent(EventParameters`1 obj)
   at Microsoft.Practices.Prism.Events.EventSubscription`1.InvokeAction(Action`1 action, TPayload argument)
   at Microsoft.Practices.Prism.Events.EventSubscription`1.<>c__DisplayClass2.<GetExecutionStrategy>b__0(Object[] arguments)
   at Microsoft.Practices.Prism.Events.EventBase.InternalPublish(Object[] arguments)
   at Microsoft.Practices.Prism.Events.CompositePresentationEvent`1.Publish(TPayload payload)
   at Samba.Presentation.Services.Common.ExtensionMethods.Publish[TEventsubject](TEventsubject eventArgs, String eventTopic, Action expectedAction)

-----------------------------

[Assembly Info]

Samba.Services, Version=1.0.0.0
mscorlib, Version=4.0.0.0
System, Version=4.0.0.0
Microsoft.Practices.Prism, Version=4.0.0.0
WindowsBase, Version=4.0.0.0
Samba.Infrastructure, Version=1.0.0.0
Samba.Infrastructure.Data, Version=1.0.0.0
PresentationFramework, Version=4.0.0.0
System.Xaml, Version=4.0.0.0
Samba.Presentation.Services, Version=1.0.0.0
FluentValidation, Version=3.4.0.0
Samba.Domain, Version=1.0.0.0
DevExpress.Xpf.Grid.v14.1, Version=14.1.6.0
DevExpress.Xpf.Grid.v14.1.Core, Version=14.1.6.0
PresentationCore, Version=4.0.0.0
Stateless, Version=1.0.0.0
System.Core, Version=4.0.0.0
System.Drawing, Version=4.0.0.0
DevExpress.Xpf.Core.v14.1, Version=14.1.6.0
EntityFramework, Version=4.4.0.0
System.Windows.Forms, Version=4.0.0.0
System.ComponentModel.Composition, Version=4.0.0.0
Samba.Localization, Version=1.0.0.0
Microsoft.CSharp, Version=4.0.0.0
Microsoft.Practices.ServiceLocation, Version=1.0.0.0
Samba.Persistance, Version=1.0.0.0
Microsoft.Practices.Prism.MefExtensions, Version=4.0.0.0
PropertyTools, Version=2012.4.14.1

-----------------------------

[System Info]

Operating System
-Microsoft Windows Server 2008 R2 Standard
--CodeSet = 1252
--CSDVersion = Service Pack 1
--CurrentTimeZone = 60
--FreePhysicalMemory = 6433508
--OSArchitecture = 64-bit
--OSLanguage = 1033
--ServicePackMajorVersion = 1
--ServicePackMinorVersion = 0
--Version = 6.1.7601

Machine
-VIVAANTA
--Manufacturer = FUJITSU
--Model = PRIMERGY TX1320 M1
--TotalPhysicalMemory = 8538861568
--UserName = VIVAANTAPOS\ADMINISTRATOR

-----------------------------

  • Format error messages properly by using </> button on editor toolbar.

  • Find related account transaction document. You can find it via ticket number. Delete duplicated tip transactions.

  • Open ticket. Clear tips. Close ticket.

1 Like

Go to Accounts > Transactions (these are actually Transaction Documents containing Transactions).

Locate the Ticket that you think is causing the error, double-click to open it… it will show Transactions within the Document.

You can delete individual Transactions within that Document, or backup and delete the entire Document.

Be sure to make a backup first, because these actions are irreversible, and you could do more damage.

2 Likes

it was urgent, that;s why. I will remove the names. sorry for that. thanks you for your reply and also QMcKay