@morshed : so this means i will get same order for kitchen and drinks but can only group them like all drinks first thn food thn desert etc.
how abt the order ready button how will i clear the drink order from drink order screen only? where do i need to define the rule to clear order from drink but not from kitchen screen.
one more thing as you mentioned i need to categorise product by assign code to them so when under menu i will be use the same code to map thm for example:
product:
drinks 10
food 20
desert 30
thn on menu :
drinks — 10
appetiser — 20
kebab — 20
desert — 30
For below, clarification is required from @emre and @JohnS. because in my test I have not been able to split the product grup for different screens for a order ticket.
No, don’t use code under Manu Categories because it will be very difficult for user to identify the products. In my example I have placed product listed under 10 in Breakfast and 20 in Beverages.
Hello. Since we can filter by product group at Print Job level printer templates does not have Filter by Product Group feature but I’ll check if I can implement something simple…
ok thnks so for time being receipt will be issued by filtering product but what abt the order ready button can i set a rule to print by product code if so then how
english is not my ntive language too …anyways i was asking when we will print a receipt for kitchen and drinks there we can set the filter for drink and food. is this what you were trying to tell me
@emre “Since we can filter by product group at Print Job level printer templates does not have Filter by Product Group feature”
@emre but how do i separate the order ready action as i made a clone of kitchen entity.
if i press order ready on kithcen or drink screen
both get clear …which shouldnt happen
how do i set this?
secondly my kitchen and drink print are not working… i try to follow ur tutorial steps
wntd to ask under automation commands the order ready doesnot have any mapping
@madiha To be able to do what you are requesting order based service status tracking needed. If you review kitchen display sample configuration that supports course tracking you’ll get the idea. It supports tagging orders by course and displays separate widgets for each course. I think you can modify it to automatically tag orders by department to make them appear in their own widgets.
I know this is a little hard to configure custom SambaPOS features for new users. You need to understand how automation, ticket lister widget and state tracking works and we are still lack of documentation. I’ll solve that…
Hi there, I have tried using the template specified higher up in the is trail.
Issue is, when I do :-
[ORDERS GROUP|PRODUCT GROUP]
[ORDERS GROUP:Beers]
If I enter 3 items in the ticket from “Beers”, I only get the first item listed. Ie: 1 X Becks 1X Fosters 1XHeineken … Result :“1 X Becks” listed in the ticket.
this works for me. @madiha
The way that I have mine setup is with 2 entity screens - 1 with drinks 1 with food
When taking an order I do the following.
Take the order for Drinks then click close
Then open the order and 'Add Ticket'
then take the food order.
This then creates 2 separate tickets on the same order which get filtered to the 2 entity screens correctly and allows the 'order ready' button to clear just the drinks or just the food.
when the customer is ready to pay - I merge the tickets and everything is then in 1 ticket to print bill and settle.
Perhaps not the cleanest way of doing this but it works!!!
@satianv
if you have separate departments for food and drink you can add DepartmentId is 1 into the filter field or you can filter by group code in the Order Filter by adding '{GROUP CODE}' is 'Beer' include the single quotes
DepartmentId number would need to be the number of the department that you want. and group code needs to be the code that you have for drinks
