Lines on printer template printing on multiple lines

Version 4 V4 Issue
1

After upgrading to v4.1.36.

I am experiencing multiple lines on printouts instead of one when using the following printer tag:

<F>-
2

Can you post your template and a screenshot? So I can try to reproduce issue on my side. Thanks.

3

Before and after screenshot:

d6ab078e70815375.png1312×572 165 KB

Bar Orders Printer Template:

[LAYOUT]
<B25>
<F>-
<L00>Date:{TICKET DATE}    Time:{TIME}    No:{TICKET NO}
<F>-
<L11>{DEPARTMENT}
{ORDERS}
<F>-
{ENTITIES}

[ORDERS]
<L11>{QUANTITY} {NAME}
{ORDER TAGS}

[ORDERS:Void]
<L11>{QUANTITY} {NAME}|*Void*
{ORDER TAGS}

[ORDER TAGS]
-- Format for order tags
<L11>* {ORDER TAG QUANTITY} {ORDER TAG NAME}

[ORDERS GROUP|PRODUCT GROUP]
<F>-

[ENTITIES:Tables]
<J11>{ENTITY NAME:Tables}

[ENTITIES:Customer]
<J11>{ENTITY DATA:Name}
4

@Isaac it seems related with character sizing. Can you try setting font size by using<F00>- tag?

5

@Emre now I get no lines at all when using <F00>-

6

OK. Sorry for not testing it because I have no access to a printer atm it but I’ll try to release a fix for next update. I hope to release it today.

1 Like
7

No problem @emre. There is no urgency. I’ll happily wait.

As a workaround I implemented this:

<J00>
<F>-

The only downside is that it creates extra blank lines.

8

@emre

It has just come to my attention that when printing work period report the report name and dates are appearing in a very large font.

It seems the default font size has been increased hence why the lines are also printing bigger.

Hope this helps.