# V5 Question **URL:** https://forum.sambapos.com/c/v5-question/19.md [Latest](https://forum.sambapos.com/latest.md) · [Categories](https://forum.sambapos.com/categories.md) --- ## [Licence won’t activate after update](https://forum.sambapos.com/t/licence-won-t-activate-after-update/32290)
**Author:** [@palmsports](https://forum.sambapos.com/u/palmsports)\ **Replies:** 4\ **Last updated:** [October 30, 2026, 6:29am UTC](https://forum.sambapos.com/t/licence-won-t-activate-after-update/32290 "2026-10-30T06:29:57Z")
I have updated and now it won’t enable the licence. It keeps opening in demo mode and won’t allow us to work ? I’m not fully capable so I got my tech guy here and we can’t seem to get it to work. It’s saying invalid li… --- ## [Semi-Integrated Payment Processing with Datacap Gateway](https://forum.sambapos.com/t/semi-integrated-payment-processing-with-datacap-gateway/32435)
**Author:** [@riffer](https://forum.sambapos.com/u/riffer)\ **Replies:** 1\ **Last updated:** [October 30, 2026, 1:09am UTC](https://forum.sambapos.com/t/semi-integrated-payment-processing-with-datacap-gateway/32435 "2026-10-30T01:09:51Z")
Hello everyone, I’m a long time reader of this forum and now a first time poster. I’ve been able to diagnose most of my problems up until this point by searching these topics but it seems I’ve met my match … --- ## [Quotation as a pre-order](https://forum.sambapos.com/t/quotation-as-a-pre-order/32410)
**Author:** [@MathiasMaghanga](https://forum.sambapos.com/u/MathiasMaghanga)\ **Replies:** 5\ **Last updated:** [October 28, 2026, 6:48pm UTC](https://forum.sambapos.com/t/quotation-as-a-pre-order/32410 "2026-10-28T18:48:21Z")
am trying to set a quotation as a pre-order and have set up a quotation ticket with its unique order and number generator and selected pr-order but my issue is it works only if the transaction type is sale transaction,re… --- ## [Is MC3 auto select working now?](https://forum.sambapos.com/t/is-mc3-auto-select-working-now/32377)
**Author:** [@Gofood.uk](https://forum.sambapos.com/u/Gofood.uk)\ **Replies:** 1\ **Last updated:** [October 21, 2026, 9:23am UTC](https://forum.sambapos.com/t/is-mc3-auto-select-working-now/32377 "2026-10-21T09:23:01Z")
Hi Guys, Hope you are all well. I might have mentioned this before, but checking through the topics couldn’t find any answered ones. SO I just bring this up again, Is the auto select function works now with MC3? I ju… --- ## [(Ethernet Printer) kitchen printer giving errors](https://forum.sambapos.com/t/ethernet-printer-kitchen-printer-giving-errors/32365)
**Author:** [@Lloyd\_Tailor](https://forum.sambapos.com/u/Lloyd_Tailor)\ **Replies:** 0\ **Last updated:** [October 19, 2026, 6:30pm UTC](https://forum.sambapos.com/t/ethernet-printer-kitchen-printer-giving-errors/32365 "2026-10-19T18:30:25Z")
Im getting this error when printing kitchen orders, does anyone ever got a problem like this one and solved it --- ## [Subtotal display in ticket](https://forum.sambapos.com/t/subtotal-display-in-ticket/32338)
**Author:** [@MathiasMaghanga](https://forum.sambapos.com/u/MathiasMaghanga)\ **Replies:** 1\ **Last updated:** [October 14, 2026, 1:52pm UTC](https://forum.sambapos.com/t/subtotal-display-in-ticket/32338 "2026-10-14T13:52:38Z")
hi i want subtotal to appear in my ticket but at the moment it displays no value. this is how i have configured it in my ticket {TAXES} VAT 16%:|{TAX AMOUNT:VAT 16%} C.Levy 2%:|{TAX AMOUNT:C.Levy 2%} Subtotal:|\[=F(T… --- ## [Connection string error](https://forum.sambapos.com/t/connection-string-error/32319)
**Author:** [@MathiasMaghanga](https://forum.sambapos.com/u/MathiasMaghanga)\ **Replies:** 8\ **Last updated:** [October 2, 2026, 2:25am UTC](https://forum.sambapos.com/t/connection-string-error/32319 "2026-10-02T02:25:41Z")
database crashed and did a repair of the mdf file and it was successful how ever when i put the connection string to link the pos to the database it throws an error and i confirmed both users exist and ,are public and db… --- ## [GraphQL addTask, updateTask customData ignored](https://forum.sambapos.com/t/graphql-addtask-updatetask-customdata-ignored/32314)
**Author:** [@cpeckat](https://forum.sambapos.com/u/cpeckat)\ **Replies:** 0\ **Last updated:** [September 23, 2026, 6:54am UTC](https://forum.sambapos.com/t/graphql-addtask-updatetask-customdata-ignored/32314 "2026-09-23T06:54:08Z")
Hello again! :slight\_smile: I’m having some issues understanding the addTask and updateTask mutations. I can’t seem to get anything customData related to register when using GQL. They record fine in the GUI but not when… --- ## [Build per waiter tip tracking](https://forum.sambapos.com/t/build-per-waiter-tip-tracking/32295)
**Author:** [@Rean](https://forum.sambapos.com/u/Rean)\ **Replies:** 6\ **Last updated:** [September 17, 2026, 6:40pm UTC](https://forum.sambapos.com/t/build-per-waiter-tip-tracking/32295 "2026-09-17T18:40:14Z")
Title: “Create Account Transaction” action silently not executing — no error, no log entry, correct config (v5.7.28) Hi all, I’m trying to build per-waiter tip tracking on top of a working general gratuity flow, and I… --- ## [GraphQL: How to Create an Entity Customer with an Account / AccountId Automatically?](https://forum.sambapos.com/t/graphql-how-to-create-an-entity-customer-with-an-account-accountid-automatically/32240)
**Author:** [@iamCeem](https://forum.sambapos.com/u/iamCeem)\ **Replies:** 2\ **Last updated:** [September 17, 2026, 9:28am UTC](https://forum.sambapos.com/t/graphql-how-to-create-an-entity-customer-with-an-account-accountid-automatically/32240 "2026-09-17T09:28:59Z")
Hi everyone, I’m working on an integration between our Reservation Service and SambaPOS. The expected flow is: Customer makes a reservation. Customer pays a deposit (DP) in our Reservation Service. Reservation… --- ## [UK Teya Payment Integration](https://forum.sambapos.com/t/uk-teya-payment-integration/30458)
**Author:** [@Isaac](https://forum.sambapos.com/u/Isaac)\ **Replies:** 2\ **Last updated:** [September 16, 2026, 9:19pm UTC](https://forum.sambapos.com/t/uk-teya-payment-integration/30458 "2026-09-16T21:19:10Z")
Does SambaPOS integrate with Teya payments? --- ## [Looking for an affordable GloriaFood alternative for basic online ordering](https://forum.sambapos.com/t/looking-for-an-affordable-gloriafood-alternative-for-basic-online-ordering/32218)
**Author:** [@Lloyd\_Tailor](https://forum.sambapos.com/u/Lloyd_Tailor)\ **Replies:** 6\ **Last updated:** [September 16, 2026, 9:17pm UTC](https://forum.sambapos.com/t/looking-for-an-affordable-gloriafood-alternative-for-basic-online-ordering/32218 "2026-09-16T21:17:40Z")
My GloriaFood integration subscription expires at the end of January next year, so I am looking to implement an alternative early enough for my customers to get used to the new system. I know Jetrik has a $99/year QR me… --- ## [New KDS (v3) data and metrics](https://forum.sambapos.com/t/new-kds-v3-data-and-metrics/32110)
**Author:** [@Posflow](https://forum.sambapos.com/u/Posflow)\ **Replies:** 3\ **Last updated:** [September 11, 2026, 11:38am UTC](https://forum.sambapos.com/t/new-kds-v3-data-and-metrics/32110 "2026-09-11T11:38:05Z")
Does new KDS provide metrics on average serving times for individual orders / products? Or some other performance metrics? --- ## [PMPOS Menu Configuration](https://forum.sambapos.com/t/pmpos-menu-configuration/16316)
**Author:** [@jessica96](https://forum.sambapos.com/u/jessica96)\ **Replies:** 7\ **Last updated:** [September 2, 2026, 4:28pm UTC](https://forum.sambapos.com/t/pmpos-menu-configuration/16316 "2026-09-02T16:28:13Z")
I am able to see only one menu, how can i setup to see multiple menus. --- ## [Qmx installation error](https://forum.sambapos.com/t/qmx-installation-error/17032)
**Author:** [@Samwel\_Mungai\_Ndung](https://forum.sambapos.com/u/Samwel_Mungai_Ndung)\ **Replies:** 8\ **Last updated:** [August 31, 2026, 3:34pm UTC](https://forum.sambapos.com/t/qmx-installation-error/17032 "2026-08-31T15:34:48Z")
Hi am trying to install qmx when I open it this the error am getting pls help \[IMG\_20180222\_144546\]\[IMG\_20180222\_144523\] using Windows 10 --- ## [Cannot log in to sambapos5](https://forum.sambapos.com/t/cannot-log-in-to-sambapos5/32261)
**Author:** [@gijoe9001](https://forum.sambapos.com/u/gijoe9001)\ **Replies:** 12\ **Last updated:** [August 30, 2026, 10:57pm UTC](https://forum.sambapos.com/t/cannot-log-in-to-sambapos5/32261 "2026-08-30T22:57:48Z")
\[General Info\] Application: SambaPOS Version: 5.7.28 Region: DB: SQ Machine: DESKTOP-Q6T3K59 User: user Date: 8/27/2026 Time: 11:55 PM User Explanation: user said “” \[Exce… --- ## [SambaPOS 4 to SambaPOS 5 Upgrade – Bar Printer Only Prints Void/Cancellation Tickets](https://forum.sambapos.com/t/sambapos-4-to-sambapos-5-upgrade-bar-printer-only-prints-void-cancellation-tickets/32236)
**Author:** [@Backyard](https://forum.sambapos.com/u/Backyard)\ **Replies:** 10\ **Last updated:** [August 24, 2026, 11:00am UTC](https://forum.sambapos.com/t/sambapos-4-to-sambapos-5-upgrade-bar-printer-only-prints-void-cancellation-tickets/32236 "2026-08-24T11:00:06Z")
Hi everyone, We recently upgraded our system from SambaPOS 4 to SambaPOS 5, and I’m having a problem with our bar ticket printer. The printer itself is working and communicating with SambaPOS. I can print a test page, … --- ## [Document Printer Template (XAML) empty string](https://forum.sambapos.com/t/document-printer-template-xaml-empty-string/32215)
**Author:** [@Posflow](https://forum.sambapos.com/u/Posflow)\ **Replies:** 2\ **Last updated:** [August 20, 2026, 11:49pm UTC](https://forum.sambapos.com/t/document-printer-template-xaml-empty-string/32215 "2026-08-20T23:49:00Z")
Is there a way for the document printer template to skip rendering elements that are empty strings? \[SORTED ORDER TAGS\] -- Format for order tags \ \ **Author:** [@Muzzargh](https://forum.sambapos.com/u/Muzzargh)\ **Replies:** 1\ **Last updated:** [August 18, 2026, 7:24am UTC](https://forum.sambapos.com/t/force-table-selection/32216 "2026-08-18T07:24:20Z") Currently I have an issue where staff are not selecting a table number or takeaway order when processing an order. We don’t do table service, customers come up to the counter to order. After the order is complete we ask … --- ## [Workperiod report without taxes and service charges](https://forum.sambapos.com/t/workperiod-report-without-taxes-and-service-charges/31281)
**Author:** [@belajars](https://forum.sambapos.com/u/belajars)\ **Replies:** 2\ **Last updated:** [August 12, 2026, 6:19pm UTC](https://forum.sambapos.com/t/workperiod-report-without-taxes-and-service-charges/31281 "2026-08-12T18:19:02Z")
Hi everyone, I want a custom template for the work period but without taxes and service charges in the report. Please help. Thanks --- ## [Sambapos4 sql server](https://forum.sambapos.com/t/sambapos4-sql-server/32164)
**Author:** [@ahmed2](https://forum.sambapos.com/u/ahmed2)\ **Replies:** 1\ **Last updated:** [July 27, 2026, 11:07am UTC](https://forum.sambapos.com/t/sambapos4-sql-server/32164 "2026-07-27T11:07:30Z")
IN SAMBAPOS5 CONNECT SQL SERVER\<\< BUT IN 4 NOT CONNECT PLS HELP --- ## [Reports in Windows Printer mode](https://forum.sambapos.com/t/reports-in-windows-printer-mode/32159)
**Author:** [@Posflow](https://forum.sambapos.com/u/Posflow)\ **Replies:** 0\ **Last updated:** [July 24, 2026, 1:57pm UTC](https://forum.sambapos.com/t/reports-in-windows-printer-mode/32159 "2026-07-24T13:57:23Z")
Is there a way to scale down / shrink size of everything printed in a custom report when printed by Windows Printer mode? --- ## [My database not connect!](https://forum.sambapos.com/t/my-database-not-connect/32151)
**Author:** [@ahmed2](https://forum.sambapos.com/u/ahmed2)\ **Replies:** 7\ **Last updated:** [July 23, 2026, 9:28am UTC](https://forum.sambapos.com/t/my-database-not-connect/32151 "2026-07-23T09:28:16Z")
pleas now 6 hours but cant connect database --- ## [If my computer breaks or is completely damaged, how can I recover my Samba data?](https://forum.sambapos.com/t/if-my-computer-breaks-or-is-completely-damaged-how-can-i-recover-my-samba-data/32091)
**Author:** [@ahmed2](https://forum.sambapos.com/u/ahmed2)\ **Replies:** 8\ **Last updated:** [July 19, 2026, 4:34pm UTC](https://forum.sambapos.com/t/if-my-computer-breaks-or-is-completely-damaged-how-can-i-recover-my-samba-data/32091 "2026-07-19T16:34:05Z")
If my computer breaks or is completely damaged, how can I recover my Samba data? --- ## [Item 86(Not Available) on POS](https://forum.sambapos.com/t/item-86-not-available-on-pos/32106)
**Author:** [@posuser](https://forum.sambapos.com/u/posuser)\ **Replies:** 4\ **Last updated:** [July 18, 2026, 2:30pm UTC](https://forum.sambapos.com/t/item-86-not-available-on-pos/32106 "2026-07-18T14:30:43Z")
Hi everyone, I’m trying to implement an “Item 86” (Sold Out) feature in SambaPOS. prior to post this, i did check on the forum, most of the settings involved inventory to be set. My goal is to allow staff or managers … --- ## [How can i change Ticket Explorer Columns](https://forum.sambapos.com/t/how-can-i-change-ticket-explorer-columns/32140)
**Author:** [@Lloyd\_Tailor](https://forum.sambapos.com/u/Lloyd_Tailor)\ **Replies:** 8\ **Last updated:** [July 16, 2026, 5:18pm UTC](https://forum.sambapos.com/t/how-can-i-change-ticket-explorer-columns/32140 "2026-07-16T17:18:26Z")
i have been trying to get this Ticket Explorer to change columns using Column chooser but to no avail, im trying to change it to show Ticket Id not Ticket number coz the Ticket Number sometimes doesnt follow the sequence… --- ## [Stock Value Report](https://forum.sambapos.com/t/stock-value-report/32129)
**Author:** [@Mambo](https://forum.sambapos.com/u/Mambo)\ **Replies:** 1\ **Last updated:** [July 10, 2026, 7:35am UTC](https://forum.sambapos.com/t/stock-value-report/32129 "2026-07-10T07:35:30Z")
Hello, I’ve been able to create an SQL Query that gives me the Stock Value both at Cost as well as at Sale. Could someone help me create a report from it. Use SambaPOS5 SELECT TOP (100) PERCENT dbo.Periodic… --- ## [Stock Valuation Report at Sale](https://forum.sambapos.com/t/stock-valuation-report-at-sale/32126)
**Author:** [@Mambo](https://forum.sambapos.com/u/Mambo)\ **Replies:** 0\ **Last updated:** [July 7, 2026, 1:38pm UTC](https://forum.sambapos.com/t/stock-valuation-report-at-sale/32126 "2026-07-07T13:38:32Z")
Continuing the discussion from \[CORRECTED\] Stock Report using SQL: Hello Friends, I’ve been trying to create a Report that shows Stock Value at Sale. Item Name | Qty InStock | Selling Price | Total Value I came up wi… --- ## [Worldline TIM Integration question](https://forum.sambapos.com/t/worldline-tim-integration-question/32125)
**Author:** [@Stanko](https://forum.sambapos.com/u/Stanko)\ **Replies:** 0\ **Last updated:** [July 7, 2026, 8:47am UTC](https://forum.sambapos.com/t/worldline-tim-integration-question/32125 "2026-07-07T08:47:17Z")
Hello, from time to time, I have the issue that The amount on my official Worldline receipt which I get by mail differs from the one in the Work Period Report in SambaPOS. This happens once every 2 weeks. The amount of… --- ## [MPESA Integration with Samba Pos](https://forum.sambapos.com/t/mpesa-integration-with-samba-pos/31344)
**Author:** [@GhannawayTechSystems](https://forum.sambapos.com/u/GhannawayTechSystems)\ **Replies:** 6\ **Last updated:** [July 6, 2026, 7:03am UTC](https://forum.sambapos.com/t/mpesa-integration-with-samba-pos/31344 "2026-07-06T07:03:41Z")
Mpesa as a common Kenyan payment option is no longer in Sanba POS how can i now achieve the following just at the cashier: SambaPOS triggers script / button php sends STK Push Customer enters PIN M-Pesa sends callback … [Next page](https://forum.sambapos.com/c/v5-question/19.md?page=1)