# V4 Issue **URL:** https://forum.sambapos.com/c/version-4/issue/3.md [Latest](https://forum.sambapos.com/latest.md) · [Categories](https://forum.sambapos.com/categories.md) --- ## [Category definition for Issue](https://forum.sambapos.com/t/category-definition-for-issue/14)
**Author:** [@emre](https://forum.sambapos.com/u/emre)\ **Replies:** 0
SambaPOS Issue Reports While reporting an issue please include SambaPOS version, database and operating system information. If you are receiving an error message please attach it as well. Before suggesting a fix we nee… --- ## [Ticket crashed after paid](https://forum.sambapos.com/t/ticket-crashed-after-paid/21793)
**Author:** [@TBS](https://forum.sambapos.com/u/TBS)\ **Replies:** 3\ **Last updated:** [March 8, 2020, 2:56pm UTC](https://forum.sambapos.com/t/ticket-crashed-after-paid/21793 "2020-03-08T14:56:19Z")
A user had created a ticket on Thursday, they had one item void (using admin tag) and the screen is showing the ticket as paid but there is no way to close the ticket. Meaning one user account cannot be used. Was able to… --- ## [Misleading Workperiod and sales Reporting](https://forum.sambapos.com/t/misleading-workperiod-and-sales-reporting/6535)
**Author:** [@Frank\_Mwarimbo](https://forum.sambapos.com/u/Frank_Mwarimbo)\ **Replies:** 8\ **Last updated:** [September 25, 2015, 1:15pm UTC](https://forum.sambapos.com/t/misleading-workperiod-and-sales-reporting/6535 "2015-09-25T13:15:40Z")
I have installed SambaPOS4 On 5th of August and on the first day the POS runs well and provide me with a correct report, but on the middle following day the SambaPOS started to provide false report example when the actua… --- ## [Port Printer appears to be fixed at 9600 baud](https://forum.sambapos.com/t/port-printer-appears-to-be-fixed-at-9600-baud/6801)
**Author:** [@markjw](https://forum.sambapos.com/u/markjw)\ **Replies:** 3\ **Last updated:** [September 5, 2015, 7:59pm UTC](https://forum.sambapos.com/t/port-printer-appears-to-be-fixed-at-9600-baud/6801 "2015-09-05T19:59:55Z")
I am testing a customer display based on a question someone had on the forum. It is an LED8 display I had lying around and as someone asked, I thought I was just see if I can get SambaPOS to work with it. I can get it… --- ## [SambaPOS Reporter](https://forum.sambapos.com/t/sambapos-reporter/6764)
**Author:** [@Siciliantratt](https://forum.sambapos.com/u/Siciliantratt)\ **Replies:** 12\ **Last updated:** [August 30, 2015, 2:38am UTC](https://forum.sambapos.com/t/sambapos-reporter/6764 "2015-08-30T02:38:32Z")
When I try to start a new ticket and select an item I am getting am error message. It reads: Exception has been thrown by the target of an invocation. How can I correct this problem? --- ## [SambaPOS wont login - after trying to use Sambacard loyalty feature.HELP!](https://forum.sambapos.com/t/sambapos-wont-login-after-trying-to-use-sambacard-loyalty-feature-help/6673)
**Author:** [@smartfella](https://forum.sambapos.com/u/smartfella)\ **Replies:** 31\ **Last updated:** [August 21, 2015, 12:49pm UTC](https://forum.sambapos.com/t/sambapos-wont-login-after-trying-to-use-sambacard-loyalty-feature-help/6673 "2015-08-21T12:49:58Z")
Hi Emre / Kendash --i tried to use loyalty feature with sambacard - by downloading sample database (mentioned by emre @ http://forum.sambapos.com/t/sambapos-loyalty-card-features/316?u=morshed1) However - now when i tr… --- ## [URGENT Error / corrupt data](https://forum.sambapos.com/t/urgent-error-corrupt-data/6653)
**Author:** [@markjw](https://forum.sambapos.com/u/markjw)\ **Replies:** 6\ **Last updated:** [August 20, 2015, 1:08am UTC](https://forum.sambapos.com/t/urgent-error-corrupt-data/6653 "2015-08-20T01:08:38Z")
Hi, Using SambaPOS v4.1.82 with MSSQL Server 2012 DB. This morning when launching SambaPOS it couldn't connect to DB. On investigation, the database had went into Suspect mode. I managed to repair the DB using this … --- ## [Error in the system](https://forum.sambapos.com/t/error-in-the-system/6594)
**Author:** [@Marian](https://forum.sambapos.com/u/Marian)\ **Replies:** 3\ **Last updated:** [August 15, 2015, 11:55pm UTC](https://forum.sambapos.com/t/error-in-the-system/6594 "2015-08-15T23:55:14Z")
Hello Guys, I have this problem in the system, one of the waiters had applied the "TIPS option(service)" twice and now I have the error above, and I can not settle or close the table. What can I do to close or end the … --- ## [Printing reports to HTML printer](https://forum.sambapos.com/t/printing-reports-to-html-printer/6467)
**Author:** [@markjw](https://forum.sambapos.com/u/markjw)\ **Replies:** 7\ **Last updated:** [August 5, 2015, 4:03pm UTC](https://forum.sambapos.com/t/printing-reports-to-html-printer/6467 "2015-08-05T16:03:07Z")
I've noticed if I print reports using HTML as the Printer Type, the header is missing from the printout. To avoid confusion, I refer to header as: \[image\] Printing with Ticket Printer type shows the header, but I … --- ## [Sales records have disappeared](https://forum.sambapos.com/t/sales-records-have-disappeared/6477)
**Author:** [@soniajenkins](https://forum.sambapos.com/u/soniajenkins)\ **Replies:** 5\ **Last updated:** [August 4, 2015, 8:23pm UTC](https://forum.sambapos.com/t/sales-records-have-disappeared/6477 "2015-08-04T20:23:01Z")
Hi, my sales records have disappeared for the first 2 weeks of July! Sales from 1-14 have completely gone and when I look at the samba file it is showing a "conflicted copy" dates 14th July. Does anyone know what this … --- ## [Find ticket on customer screen shows total but not the items ordered](https://forum.sambapos.com/t/find-ticket-on-customer-screen-shows-total-but-not-the-items-ordered/6447)
**Author:** [@juan13rautenbach](https://forum.sambapos.com/u/juan13rautenbach)\ **Replies:** 30\ **Last updated:** [August 3, 2015, 7:40am UTC](https://forum.sambapos.com/t/find-ticket-on-customer-screen-shows-total-but-not-the-items-ordered/6447 "2015-08-03T07:40:42Z")
Good day, I upgraded from SambaPOS 3 to SambaPOS 4, followed the exact steps. Everything else seems to be working fine. The most crucial problem I have is when customers come the query what they have ordered to thei… --- ## [Receipt doesnt print £ sign instead it has been substituted with ae](https://forum.sambapos.com/t/receipt-doesnt-print-sign-instead-it-has-been-substituted-with-ae/3534)
**Author:** [@RickH](https://forum.sambapos.com/u/RickH)\ **Replies:** 42\ **Last updated:** [July 30, 2015, 12:39pm UTC](https://forum.sambapos.com/t/receipt-doesnt-print-sign-instead-it-has-been-substituted-with-ae/3534 "2015-07-30T12:39:06Z")
Ive just copied my database to my PC and i havent touched the receipt settings and even though in my templates I have the £ symbol to print (which it used to) all of a sudden it no longer prints £ and instead prints what… --- ## [Another error while accessing accounts screen](https://forum.sambapos.com/t/another-error-while-accessing-accounts-screen/6333)
**Author:** [@ab0udamd](https://forum.sambapos.com/u/ab0udamd)\ **Replies:** 17\ **Last updated:** [July 26, 2015, 10:47am UTC](https://forum.sambapos.com/t/another-error-while-accessing-accounts-screen/6333 "2015-07-26T10:47:21Z")
\[General Info\] Application: SambaPOS Version: 4.1.82 Region: en DB: SQ Machine: CUISINACLIENT User: Cuisina Date: 7/23/2015 Time: 8:47 PM User Explanation: Cuisina said … --- ## [I got this error making a delivery order for a specific customer](https://forum.sambapos.com/t/i-got-this-error-making-a-delivery-order-for-a-specific-customer/6328)
**Author:** [@ab0udamd](https://forum.sambapos.com/u/ab0udamd)\ **Replies:** 3\ **Last updated:** [July 23, 2015, 3:16pm UTC](https://forum.sambapos.com/t/i-got-this-error-making-a-delivery-order-for-a-specific-customer/6328 "2015-07-23T15:16:56Z")
\[General Info\] Application: SambaPOS Version: 4.1.82 Region: en DB: SQ Machine: CUISINACLIENT User: Cuisina Date: 7/23/2015 Time: 2:16 PM User Explanation: Cuisina said … --- ## [Sequence contains no matching element](https://forum.sambapos.com/t/sequence-contains-no-matching-element/6280)
**Author:** [@Andre\_de\_Beer](https://forum.sambapos.com/u/Andre_de_Beer)\ **Replies:** 5\ **Last updated:** [July 18, 2015, 8:51am UTC](https://forum.sambapos.com/t/sequence-contains-no-matching-element/6280 "2015-07-18T08:51:10Z")
Good day. I have a issue where the customer received an account payment but did not start the work period. Now when he tries to start a work period it gives him this error. \[image\] Where can i start looking for … --- ## [Issue: Get Error: 2 or more same Sequence Elements contained](https://forum.sambapos.com/t/issue-get-error-2-or-more-same-sequence-elements-contained/6203)
**Author:** [@madiha](https://forum.sambapos.com/u/madiha)\ **Replies:** 18\ **Last updated:** [July 10, 2015, 1:30am UTC](https://forum.sambapos.com/t/issue-get-error-2-or-more-same-sequence-elements-contained/6203 "2015-07-10T01:30:28Z")
if i open a table mean ticket i get an error and samba crashes. \[Exception Info 1\] Top-level Exception Type: System.Reflection.TargetInvocationException Message: Exception has been thrown by the target of a… --- ## [Chinese formatting](https://forum.sambapos.com/t/chinese-formatting/334)
**Author:** [@agnik\_g](https://forum.sambapos.com/u/agnik_g)\ **Replies:** 31\ **Last updated:** [June 27, 2015, 4:39am UTC](https://forum.sambapos.com/t/chinese-formatting/334 "2015-06-27T04:39:19Z")
--- ## [Dont want to end my work period](https://forum.sambapos.com/t/dont-want-to-end-my-work-period/5969)
**Author:** [@johanvermeulen5054](https://forum.sambapos.com/u/johanvermeulen5054)\ **Replies:** 1\ **Last updated:** [June 23, 2015, 12:08pm UTC](https://forum.sambapos.com/t/dont-want-to-end-my-work-period/5969 "2015-06-23T12:08:28Z")
when i try to end my work period its giving me a sequence cintains more than one matching element and its saing check error log file wher do i go to fix it --- ## [\[Resolved\] Custom Reports Module: Deleting Custom Reports](https://forum.sambapos.com/t/resolved-custom-reports-module-deleting-custom-reports/2260)
**Author:** [@Jesse](https://forum.sambapos.com/u/Jesse)\ **Replies:** 33\ **Last updated:** [June 20, 2015, 2:54pm UTC](https://forum.sambapos.com/t/resolved-custom-reports-module-deleting-custom-reports/2260 "2015-06-20T14:54:00Z")
EDIT: When Version 5 releases this will no longer be an issue therefore I am marking it as resolved. So there is currently not a delete button to delete a custom report, you have to edit the report and clear out any da… --- ## [Random Innvocation Errors](https://forum.sambapos.com/t/random-innvocation-errors/5863)
**Author:** [@josephrussell](https://forum.sambapos.com/u/josephrussell)\ **Replies:** 1\ **Last updated:** [June 18, 2015, 8:13am UTC](https://forum.sambapos.com/t/random-innvocation-errors/5863 "2015-06-18T08:13:34Z")
Is there any reason why Samba would give me invocation errors at random. For instance: -Invocation error when applying a discount on the settlement screen. Restarting the application it worked the second time. -Invocat… --- ## [Invalid byte encoding!](https://forum.sambapos.com/t/invalid-byte-encoding/5750)
**Author:** [@Ingsari](https://forum.sambapos.com/u/Ingsari)\ **Replies:** 5\ **Last updated:** [June 10, 2015, 6:06pm UTC](https://forum.sambapos.com/t/invalid-byte-encoding/5750 "2015-06-10T18:06:44Z")
Dear friends, I got an issue today with sambapos. The error message is "Invalid byte encoding" here is the detailed report: \[Exception Info 1\] Top-level Exception Type: System.Xml.XmlException Message: … --- ## [Exception on Samba LocalSettings](https://forum.sambapos.com/t/exception-on-samba-localsettings/5582)
**Author:** [@spiritssr](https://forum.sambapos.com/u/spiritssr)\ **Replies:** 10\ **Last updated:** [May 27, 2015, 5:53am UTC](https://forum.sambapos.com/t/exception-on-samba-localsettings/5582 "2015-05-27T05:53:40Z")
Even after deleting sambasettings.txt. i have been geeting the same exception with no detailed error. can any one please get me through this problem. i cannot load samba. I am using samba ver 4.\[image\] the image abov… --- ## [Missing menu selection after first product selected](https://forum.sambapos.com/t/missing-menu-selection-after-first-product-selected/5464)
**Author:** [@skyscorpio](https://forum.sambapos.com/u/skyscorpio)\ **Replies:** 0\ **Last updated:** [May 17, 2015, 3:08am UTC](https://forum.sambapos.com/t/missing-menu-selection-after-first-product-selected/5464 "2015-05-17T03:08:43Z")
As title, this issue happen randomly, to avoid this i have to cancel the item & close the ticket the menu selection appeal again, is that a bug?\[image\]skyscorpio.zip (668.4 KB) --- ## [\[RESOLVED\]Accounting Tax Calculation difference between Cash Tendered and Sales](https://forum.sambapos.com/t/resolved-accounting-tax-calculation-difference-between-cash-tendered-and-sales/1870)
**Author:** [@Jesse](https://forum.sambapos.com/u/Jesse)\ **Replies:** 8\ **Last updated:** [May 14, 2015, 2:34pm UTC](https://forum.sambapos.com/t/resolved-accounting-tax-calculation-difference-between-cash-tendered-and-sales/1870 "2015-05-14T14:34:08Z")
I ran this test over and over and it reproduced every time. I ordered 3 of same item with total of 9.74 tendered 9.74 in cash. Here is what it shows on accounting. \[image\] As you can see there is a difference of .01 … --- ## [\[RESOLVED\] Notepad demo printing issue](https://forum.sambapos.com/t/resolved-notepad-demo-printing-issue/2574)
**Author:** [@Aryanking](https://forum.sambapos.com/u/Aryanking)\ **Replies:** 16\ **Last updated:** [April 28, 2015, 3:47pm UTC](https://forum.sambapos.com/t/resolved-notepad-demo-printing-issue/2574 "2015-04-28T15:47:29Z")
What can cause Notepad demo printing to stop working? Physical printing works but notepad printing stopped working. --- ## [\[RESOLVED\] Running SambaPOS V3 & V4 Together](https://forum.sambapos.com/t/resolved-running-sambapos-v3-v4-together/124)
**Author:** [@JohnS](https://forum.sambapos.com/u/JohnS)\ **Replies:** 3\ **Last updated:** [April 27, 2015, 1:46pm UTC](https://forum.sambapos.com/t/resolved-running-sambapos-v3-v4-together/124 "2015-04-27T13:46:38Z")
If you have V4 running and go to open V3, V4 pops back up. It doesn't matter which version you start first, if you go to open the other version, the running version pops back up. --- ## [SambaMarket crashes when I click "Login"](https://forum.sambapos.com/t/sambamarket-crashes-when-i-click-login/5122)
**Author:** [@ab0udamd](https://forum.sambapos.com/u/ab0udamd)\ **Replies:** 6\ **Last updated:** [April 23, 2015, 9:40pm UTC](https://forum.sambapos.com/t/sambamarket-crashes-when-i-click-login/5122 "2015-04-23T21:40:54Z")
Ehm.. title explains it, when I click "Login" (Because I can't click install buttons if I'm not logged in) sambaPOS Crashes --- ## [\[Fixed 4.1.73\] Order Tag Sorting Printing error](https://forum.sambapos.com/t/fixed-4-1-73-order-tag-sorting-printing-error/3110)
**Author:** [@Hasa](https://forum.sambapos.com/u/Hasa)\ **Replies:** 7\ **Last updated:** [March 27, 2015, 3:19pm UTC](https://forum.sambapos.com/t/fixed-4-1-73-order-tag-sorting-printing-error/3110 "2015-03-27T15:19:27Z")
Hello, I am still having this issue where the order tags are perfectly sorted on the pos screen but when they are printed it comes in the order that they were entered instead of the properly sorted order that the pos s… --- ## [Spam on download page](https://forum.sambapos.com/t/spam-on-download-page/4762)
**Author:** [@kimbokasteniv](https://forum.sambapos.com/u/kimbokasteniv)\ **Replies:** 1\ **Last updated:** [March 26, 2015, 12:22am UTC](https://forum.sambapos.com/t/spam-on-download-page/4762 "2015-03-26T00:22:44Z")
Hi All, I was about to download the latest version of samba when I noticed something strange on the download page: \[image\] Just thought I would bring it to someone's attention. --- ## [An exception occurred while initializing the database](https://forum.sambapos.com/t/an-exception-occurred-while-initializing-the-database/4607)
**Author:** [@razzanibrahim](https://forum.sambapos.com/u/razzanibrahim)\ **Replies:** 2\ **Last updated:** [March 14, 2015, 2:41pm UTC](https://forum.sambapos.com/t/an-exception-occurred-while-initializing-the-database/4607 "2015-03-14T14:41:40Z")
I have an error where The database file is larger than the configured maximum database size. My current database size is 262 MB. Please assist me on fixing this error ASAP. \[image\] Thanks [Next page](https://forum.sambapos.com/c/version-4/issue/3.md?page=1)