No need to load entity first. Just the Change Ticket Entity action should be enough. Load Entity action is meant for automation outside of tickets where it does not have access to Entities. Tickets do have access to Entities. You may need to refresh ticket to see the Entity Change.
however, now there is another strange thing going on…
Since im testing, i tried to delete the vouchers through the entities list screen, but i cant because they are still in use by the tickets.
The tickets have already been settled. any clue?
do i have to remove the entities from the ticket before settling to be able to delete them?
How to add a discount with a label to the ticket. (Need discount on the ticket. Everything i have found online added discount to the order) After scanning the Voucher Code, i add the voucher to the ticket and need to provide the discount a per voucher.
My current solution is to add the discount amount as a Custom Item in the Orders list with a negative price. i dont really like it as it is a workaround/dirty fix. Any suggestions?
You use Ticket Calculations for ticket wide discounts.
Go to Manage > Tickets > Calculation Types and create a discount calculation. You have options on how to apply it you can either create a calculation selector and define a header so it works with a button on payment screen, or you define no header to make it automatic, or you do not use calculation selector and instead use automation with the Update ticket Calculation action.
You can add calculation before payment screen, just setup the automation to set the calculation amount…
So is voucher like a prepaid card or a coupon with a value rather than a product? ie, they didnt pay for the voucher…
yeah… we issue a cash voucher depending on the amount a customer spends.
On their next order, they can use this voucher along with the payment. We are expecting the customers to provide us the voucher code when they place an order, so we can add this voucher to the ticket and provide the relative price discount on the ticket.
Arr ok, so its similar to a coupon but with a voucher, I wasnt sure if you were selling vouchers in which cace you would likely need to account diferently that discount but should work for your purpose.
while im working on this thing… i have a question on the side…
Since SambaPOS is a POS software, does it not have a simple way for an end user to create promotions and offers like buy 2 get 1 free and things like that? I can not possibly expect my client to be able to do all this on their own.
Like some core features that i may have missed out on somehow?