# Button to change entity state **URL:** \ **Category:** V4 Question\ **Created:** [May 31, 2014, 10:36am UTC](https://forum.sambapos.com/t/button-to-change-entity-state/1416 "2014-05-31T10:36:36Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![windinghouse](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/w/b38774/32.png) [@windinghouse](https://forum.sambapos.com/u/windinghouse)\ **Post date:** [May 31, 2014, 10:36am UTC](https://forum.sambapos.com/t/button-to-change-entity-state/1416/1 "2014-05-31T10:36:36Z")
HI - by now I should know by now how to do this - but something else that I am struggling with šŸ˜„ I want to create a button that changes the state of an entity ( table in this case) from available to Occupied This is for when a customer is seated but has not yet placed an order. All I need is to change the colour of the entity so that we can see from the screen that there is someone at that table. I donā€™t need to change the ticket state or anything else, just the colour of the entity. I did have this working but since adding the kitchen display this has stopped working. Iā€™m sure itā€™s simple but need some help please šŸ˜„ Thanks Rob ---
**Author:** ![JohnS](https://forum.sambapos.com/user_avatar/forum.sambapos.com/johns/32/24916_2.png) [@JohnS](https://forum.sambapos.com/u/JohnS)\ **Post date:** [May 31, 2014, 2:05pm UTC](https://forum.sambapos.com/t/button-to-change-entity-state/1416/2 "2014-05-31T14:05:24Z")
A bit of a challenge, but sorted. Create a new Status called `Occupied` ![](https://forum.sambapos.com/uploads/default/original/3X/b/5/b5e08e6e7a823e3453fd3ed4865079e487e1bc53.png) Create an Automation Command for Table Occupied ![](https://forum.sambapos.com/uploads/default/original/3X/0/5/05a94fac92323b1afdb055122306cd38f65bfc4d.png) ![](https://forum.sambapos.com/uploads/default/original/3X/c/4/c464c5f647936c1acbe5bdc87e139fffb40ba0bf.png) Plus the good old Update Program Setting if you donā€™t have it ![](https://forum.sambapos.com/uploads/default/original/3X/e/f/efd986e2d5da0af6d65960f2330818a938f2f3a7.png) Table Occupied rule ![](https://forum.sambapos.com/uploads/default/original/3X/3/a/3a122b15d094818032506361b511fad2bc3f0146.png) ![](https://forum.sambapos.com/uploads/default/original/3X/a/0/a0e862a011d7d06bf278fdabbf026726eb7f4e85.png) Update `New Ticket Creating Rule` rule to reset Occupied ![](https://forum.sambapos.com/uploads/default/original/3X/a/4/a46498deb21baaa98b0d222d85439e1569eda2be.png) Update `Update New Order Entity Color` so it doesnā€™t change Table to New Orders ![](https://forum.sambapos.com/uploads/default/original/3X/6/6/667c640c090b0280c7d82c5aa50095cc9a49bfb5.png) End result - Yellow Table indicates Occupied ![](https://forum.sambapos.com/uploads/default/original/3X/9/7/979eb420985411edaebb56de0f1e9d7216e66b23.png) ---
**Author:** ![windinghouse](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/w/b38774/32.png) [@windinghouse](https://forum.sambapos.com/u/windinghouse)\ **Post date:** [May 31, 2014, 2:46pm UTC](https://forum.sambapos.com/t/button-to-change-entity-state/1416/3 "2014-05-31T14:46:15Z")
HI @JohnS I have tried this - but I canā€™t appear to get it work. Iā€™m not sure if the fact that I have a kitchen display setup from here [Setup Courses - different serving areas on same order.. with entity screens](http://forum.sambapos.com/t/setup-courses-different-serving-areas-on-same-order-with-entity-screens/1353/14?u=windinghouse) not sure if that makes the states etc different on my setup. I have replicated everything as per your step by step but clicking on the ā€˜Occupiedā€™ buton just closes the ticket with no action or change in entity colour. Thanks Rob ---
**Author:** ![emre](https://forum.sambapos.com/user_avatar/forum.sambapos.com/emre/32/39073_2.png) [@emre](https://forum.sambapos.com/u/emre)\ **Post date:** [May 31, 2014, 2:58pm UTC](https://forum.sambapos.com/t/button-to-change-entity-state/1416/4 "2014-05-31T14:58:47Z")
John I think Iā€™ve missed the case you are trying to handle but I think I just works by updating entity state. Iā€™ve exported my setup. [OccupiedButton.zip](https://forum.sambapos.com/uploads/default/original/3X/d/b/db17772d101939374322620f44e343f3aa739137.zip) (825 Bytes) ---
**Author:** ![windinghouse](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/w/b38774/32.png) [@windinghouse](https://forum.sambapos.com/u/windinghouse)\ **Post date:** [May 31, 2014, 4:31pm UTC](https://forum.sambapos.com/t/button-to-change-entity-state/1416/5 "2014-05-31T16:31:24Z")
@emre I tried importing after I had added Johns guide above. but clicking on close would not close the ticket, if I then went back to main menu and to POS then it showed the entity colour had changed. I tried stripping out what I had added with Johns guide and then importing , but this time clicking ā€˜Occupiedā€™ would just close the ticket without change. Thanks as ever ---
**Author:** ![emre](https://forum.sambapos.com/user_avatar/forum.sambapos.com/emre/32/39073_2.png) [@emre](https://forum.sambapos.com/u/emre)\ **Post date:** [May 31, 2014, 5:05pm UTC](https://forum.sambapos.com/t/button-to-change-entity-state/1416/6 "2014-05-31T17:05:05Z")
OK. Iā€™ve managed to fix that by adding two more constraints. However before implementing this Iā€™ll recommend to wait for @JohnSā€™s response for getting his idea about that fix. Iā€™ve added `Order Line Count` check for these two rules to skip actions if there are no order lines inside ticket. ![](https://forum.sambapos.com/uploads/default/original/3X/6/0/601f1ea0058ac18af4fdd9dedef34550680a2c37.jpeg) ![](https://forum.sambapos.com/uploads/default/original/3X/0/c/0cfed6e84b3e15d6feca4b7bab2220f4f8e5aca6.jpeg) ---
**Author:** ![windinghouse](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/w/b38774/32.png) [@windinghouse](https://forum.sambapos.com/u/windinghouse)\ **Post date:** [May 31, 2014, 9:11pm UTC](https://forum.sambapos.com/t/button-to-change-entity-state/1416/7 "2014-05-31T21:11:48Z")
all working @emre - thanks so much! Iā€™m running out of ideas now šŸ™‚ everything is all now as I need it ---
**Author:** ![JohnS](https://forum.sambapos.com/user_avatar/forum.sambapos.com/johns/32/24916_2.png) [@JohnS](https://forum.sambapos.com/u/JohnS)\ **Post date:** [May 31, 2014, 11:27pm UTC](https://forum.sambapos.com/t/button-to-change-entity-state/1416/8 "2014-05-31T23:27:24Z")
I didnā€™t realise that you were using Emreā€™s Kitchen Display which could explain you my solution didnā€™t work for you. ---
**Author:** ![windinghouse](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/w/b38774/32.png) [@windinghouse](https://forum.sambapos.com/u/windinghouse)\ **Post date:** [June 1, 2014, 4:00am UTC](https://forum.sambapos.com/t/button-to-change-entity-state/1416/9 "2014-06-01T04:00:28Z")
all working with the combination of yours and the couple of extra entries from emre - thanks for your help with this. Hopefully not many more questions now. Final testing today to make sure everything is doing what it should šŸ™‚ thanks for all your help. ---
**Author:** ![ginoli](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/g/90ced4/32.png) [@ginoli](https://forum.sambapos.com/u/ginoli)\ **Post date:** [August 20, 2014, 2:17am UTC](https://forum.sambapos.com/t/button-to-change-entity-state/1416/10 "2014-08-20T02:17:44Z")
I followed everything you have said here and everything I work on samba 1.4.48. But I need to find out how to get this: when I click on ā€œTable Occupiedā€ I want to save the number of people in the ticket (obtained following this tutorial: [Tracking Number of Persons](http://forum.sambapos.com/t/tracking-number-of-persons/207) and so A SIMPLE TICKET TAG) and some food that I add, however, that should not be sent to the kitchen until I do I click on Close. How do I? ---
**Author:** ![emre](https://forum.sambapos.com/user_avatar/forum.sambapos.com/emre/32/39073_2.png) [@emre](https://forum.sambapos.com/u/emre)\ **Post date:** [August 20, 2014, 1:58pm UTC](https://forum.sambapos.com/t/button-to-change-entity-state/1416/11 "2014-08-20T13:58:42Z")
You can include `Update Ticket Tag` action in Table Occupied Rule to update Person Count. If you set tag parameter as [?Person Count] (? means ask here) operator can enter person count. You can see some samples hereā€¦ > [@\[New 4.1.7\] Asking Action Parameter Values](http://forum.sambapos.com/t/new-4-1-7-asking-action-parameter-values/149): > > By using [?ParameterName] notation you can ask action parameter values. This action displays a Message Box when we click on an automation command. Since we supplied Message Parameter Value as [?Message] SambaPOS would ask a value for Message parameter before executing action. That window should appear when we execute the action. We should type a value for Message parameter and rule will execute with typed value. Clicking ā€œCancelā€ will abort whole rule execution so it canā€¦ ---
**Author:** ![DenizAltun](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/439d5e/32.png) [@DenizAltun](https://forum.sambapos.com/u/DenizAltun)\ **Post date:** [December 31, 2014, 5:00am UTC](https://forum.sambapos.com/t/button-to-change-entity-state/1416/12 "2014-12-31T05:00:39Z")
Hi all, i have followed this guide and successfully added a reservation button which works great thank you! my only question is how do i cancel the reservation? ---
**Author:** ![pizzaeilat4](https://forum.sambapos.com/user_avatar/forum.sambapos.com/pizzaeilat4/32/461_2.png) [@pizzaeilat4](https://forum.sambapos.com/u/pizzaeilat4)\ **Post date:** [December 31, 2014, 5:58am UTC](https://forum.sambapos.com/t/button-to-change-entity-state/1416/13 "2014-12-31T05:58:30Z")
What do you mean? You like to cancel the ticket? Or just cancel the reservation tag? ---
**Author:** ![DenizAltun](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/439d5e/32.png) [@DenizAltun](https://forum.sambapos.com/u/DenizAltun)\ **Post date:** [December 31, 2014, 6:09am UTC](https://forum.sambapos.com/t/button-to-change-entity-state/1416/14 "2014-12-31T06:09:47Z")
@pizzaeilat4 customer calls me and asks me to reserve him a table, i reserve him a table and it goes yellow on the entity screen to show that it is reserved. the customer calls me back and tells me he changes his mind, how can i remove the reservation from the table, and make the table available again ? ---
**Author:** ![DenizAltun](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/439d5e/32.png) [@DenizAltun](https://forum.sambapos.com/u/DenizAltun)\ **Post date:** [December 31, 2014, 6:12am UTC](https://forum.sambapos.com/t/button-to-change-entity-state/1416/15 "2014-12-31T06:12:08Z")
@pizzaeilat4 Cancel the ticket ---
**Author:** ![pizzaeilat4](https://forum.sambapos.com/user_avatar/forum.sambapos.com/pizzaeilat4/32/461_2.png) [@pizzaeilat4](https://forum.sambapos.com/u/pizzaeilat4)\ **Post date:** [December 31, 2014, 6:13am UTC](https://forum.sambapos.com/t/button-to-change-entity-state/1416/16 "2014-12-31T06:13:23Z")
In that case you just need to cancel the ticket ---
**Author:** ![DenizAltun](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/439d5e/32.png) [@DenizAltun](https://forum.sambapos.com/u/DenizAltun)\ **Post date:** [December 31, 2014, 6:14am UTC](https://forum.sambapos.com/t/button-to-change-entity-state/1416/17 "2014-12-31T06:14:18Z")
how do i do that, it does not give me the option to cancel ticket ---
**Author:** ![pizzaeilat4](https://forum.sambapos.com/user_avatar/forum.sambapos.com/pizzaeilat4/32/461_2.png) [@pizzaeilat4](https://forum.sambapos.com/u/pizzaeilat4)\ **Post date:** [December 31, 2014, 6:15am UTC](https://forum.sambapos.com/t/button-to-change-entity-state/1416/18 "2014-12-31T06:15:37Z")
can you show a screen shot of that ticket? ---
**Author:** ![DenizAltun](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/439d5e/32.png) [@DenizAltun](https://forum.sambapos.com/u/DenizAltun)\ **Post date:** [December 31, 2014, 6:17am UTC](https://forum.sambapos.com/t/button-to-change-entity-state/1416/19 "2014-12-31T06:17:34Z")
![](https://forum.sambapos.com/uploads/default/original/3X/a/b/ab68570d14808859b4b222ac0cce523583faa58a.png) ![](https://forum.sambapos.com/uploads/default/original/3X/d/3/d32d7e5f73cd6257981e97b3e5948031f03d3a79.png) ---
**Author:** ![pizzaeilat4](https://forum.sambapos.com/user_avatar/forum.sambapos.com/pizzaeilat4/32/461_2.png) [@pizzaeilat4](https://forum.sambapos.com/u/pizzaeilat4)\ **Post date:** [December 31, 2014, 6:25am UTC](https://forum.sambapos.com/t/button-to-change-entity-state/1416/20 "2014-12-31T06:25:02Z")
When you hit close bouton itā€™s not closing? Please share your reserve table rule screen [Next page](https://forum.sambapos.com/t/button-to-change-entity-state/1416.md?page=2)