Caller ID - does it work

Hello,
does SambaPOS 5Pro, Windows10 and Caller ID602 work together??

I just install Caller ID on SambaPOS like the discription.
Test Programm works well with Windows 10
Then i close Testprogramm.
Start SambaPOS with the installion but i does not work??
So my question does SambaPOS 5Pro, Windows10 and Caller ID602 work together??

That being a specific model?

SambaPOS v5 works
Windows 10 works
SambaPOS and Windows 10 works.
SambaPOS and most caller id devices works.

Please give link to your device for clarification.
If noone on forum has used this specific device it might be hard to confirm 100% working but 9/10 times its user configeration error that prevents it from working.