# Caller ID set up

**URL:** <https://forum.sambapos.com/t/caller-id-set-up/12891>\
**Category:** Version 4\
**Created:** [October 17, 2016, 11:06am UTC](https://forum.sambapos.com/t/caller-id-set-up/12891 "2016-10-17T11:06:06Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![CutpayMS](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/c/51bf81/32.png) [@CutpayMS](https://forum.sambapos.com/u/CutpayMS)\
**Post date:** [October 17, 2016, 11:06am UTC](https://forum.sambapos.com/t/caller-id-set-up/12891/1 "2016-10-17T11:06:06Z")

</div>

Hi there, I really do not if the caller Id feature on Samba, is compatible with this modem, can someone clarify and if possible is someone able to team view in and have a look if I installed the driver right? because I really don’t know what I am doing lol

 ![](https://forum.sambapos.com/uploads/default/original/3X/a/a/aa1f733e4785f18c79f95a4a2e8385fe3285e218.JPG)

---

<div class="post-metadata">

**Author:** ![markjw](https://forum.sambapos.com/user_avatar/forum.sambapos.com/markjw/32/9942_2.png) [@markjw](https://forum.sambapos.com/u/markjw)\
**Post date:** [October 17, 2016, 7:32pm UTC](https://forum.sambapos.com/t/caller-id-set-up/12891/2 "2016-10-17T19:32:22Z")

</div>

There is many info about using Caller ID feature, setting up and testing if it can work with your modem on this tutorial. Also it shows you how to test the modem output and check it is giving the results you expect before implementing with SambaPOS

> [@Step by Step Guidance on setting up Caller ID Feature](https://forum.sambapos.com/t/step-by-step-guidance-on-setting-up-caller-id-feature/1023):
>
> To use SambaPOS Caller ID feature you need following things: • Caller ID Service From your local telephone company • A MODEM or hardware device that supports Caller ID • Install Caller ID Module from Samba Market (Its Free) The first is required as only your local telephone company can activate this feature on your land line. The second is required so that the data sent by the telephone company can be passed to SamaPOS via supported CID device for processing. Caller ID Service From yo…

I suggest you read through it and spend some time testing directly with Putty as suggested in the tutorial to verify it works.

If you need personal help via Teamviewer, this could be available but would be a paid support service. You may post a topic in the Ads category for paid support. You may also send a PM (private message) to me if you like, our company provides paid professional support for SambaPOS.