# Can not Save and Print all Report **URL:** \ **Category:** Version 4\ **Created:** [January 6, 2017, 1:43am UTC](https://forum.sambapos.com/t/can-not-save-and-print-all-report/13647 "2017-01-06T01:43:04Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Dara](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/f14d63/32.png) [@Dara](https://forum.sambapos.com/u/Dara)\ **Post date:** [January 6, 2017, 1:43am UTC](https://forum.sambapos.com/t/can-not-save-and-print-all-report/13647/1 "2017-01-06T01:43:04Z")
Hello I have problem with my sambapos. Every thing is work well but just report is have problem . All my report like work period , items sale, cost report , inventory …it mean all and also can not export data too…Any one have this same problem …What this problem come ? and any solution ? Thank all for Sharing … ---
**Author:** ![Jesse](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jesse/32/61493_2.png) [@Jesse](https://forum.sambapos.com/u/Jesse)\ **Post date:** [January 6, 2017, 1:56am UTC](https://forum.sambapos.com/t/can-not-save-and-print-all-report/13647/2 "2017-01-06T01:56:16Z")
It is probably a language barrier but I really do not know what your problem is based on what you have said. Can you try to explain your problem a little more clearly? Are you saying you can not Print any reports? ---
**Author:** ![Dara](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/f14d63/32.png) [@Dara](https://forum.sambapos.com/u/Dara)\ **Post date:** [January 6, 2017, 11:43am UTC](https://forum.sambapos.com/t/can-not-save-and-print-all-report/13647/3 "2017-01-06T11:43:17Z")
hello, I mean When i go to Reports \> and click to see any report and then want to “Save” or “Print” is not open any dialog . ---
**Author:** ![JTRTech](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jtrtech/32/21270_2.png) [@JTRTech](https://forum.sambapos.com/u/JTRTech)\ **Post date:** [January 6, 2017, 3:01pm UTC](https://forum.sambapos.com/t/can-not-save-and-print-all-report/13647/4 "2017-01-06T15:01:29Z")
You set the report printer in the terminal options, do you have terminal specified for that machine in local and does that terminal name have a report printer name selected? ---
**Author:** ![Dara](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/f14d63/32.png) [@Dara](https://forum.sambapos.com/u/Dara)\ **Post date:** [January 7, 2017, 12:58am UTC](https://forum.sambapos.com/t/can-not-save-and-print-all-report/13647/5 "2017-01-07T00:58:10Z")
Hello @JTRTech I don’t understand your question ? I used to install in on my own computer everything is work well , print or save report also no problem when i click it open dialog to ask for filename and choose location . But now i install on my Cafe shop ( On window 7 and desktop dell ) and it happen a problem with this. When i go to Reports and want to save or print any report it seem no dialog popup and no file was print or save. One more thing in the navigate of Export data when i click export sale data also nothing happen… ---
**Author:** ![Jesse](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jesse/32/61493_2.png) [@Jesse](https://forum.sambapos.com/u/Jesse)\ **Post date:** [January 7, 2017, 1:13am UTC](https://forum.sambapos.com/t/can-not-save-and-print-all-report/13647/6 "2017-01-07T01:13:32Z")
Its probably popping up but behind the window. Try minimizing SambaPOS and see if dialog was behind it. ---
**Author:** ![Dara](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/f14d63/32.png) [@Dara](https://forum.sambapos.com/u/Dara)\ **Post date:** [January 7, 2017, 2:02am UTC](https://forum.sambapos.com/t/can-not-save-and-print-all-report/13647/7 "2017-01-07T02:02:14Z")
Thank you @Jesse I follow you now i can see dialog but i still have a problem with Save and Export Sale Data still not popup dialog for me … ---
**Author:** ![Dara](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/f14d63/32.png) [@Dara](https://forum.sambapos.com/u/Dara)\ **Post date:** [January 7, 2017, 2:20am UTC](https://forum.sambapos.com/t/can-not-save-and-print-all-report/13647/8 "2017-01-07T02:20:08Z")
Hello @JTRTech Thank for your clue of report printer in the terminal options . I try to do this now my print button work …but Save Button not work …and I still Can’t export my data to excel …Can you help more what this problem come ? ---
**Author:** ![Jesse](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jesse/32/61493_2.png) [@Jesse](https://forum.sambapos.com/u/Jesse)\ **Post date:** [January 7, 2017, 2:34am UTC](https://forum.sambapos.com/t/can-not-save-and-print-all-report/13647/9 "2017-01-07T02:34:23Z")
> [@Dara](#): > > and I still Can’t export my data to excel What is the problem? It can only save in csv which can be opened in excel is it not doing this? In version 4 your restricted to only a specific report in csv not all of them. YOu would need to upgrade to v5 if you want to export all your reports. CSV builder is all that v4 supports and its only for sales data nothing else. You wont be able to export Work Period report or any of the other reports to excel with version 4 that is only supported in version 5. ---
**Author:** ![Dara](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/f14d63/32.png) [@Dara](https://forum.sambapos.com/u/Dara)\ **Post date:** [January 7, 2017, 3:41am UTC](https://forum.sambapos.com/t/can-not-save-and-print-all-report/13647/10 "2017-01-07T03:41:08Z")
But i can do this in my personal computer that i use laptop it also use version 4… ---
**Author:** ![Jesse](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jesse/32/61493_2.png) [@Jesse](https://forum.sambapos.com/u/Jesse)\ **Post date:** [January 7, 2017, 4:09am UTC](https://forum.sambapos.com/t/can-not-save-and-print-all-report/13647/11 "2017-01-07T04:09:33Z")
Only sales data can be exported in v4 not work periods. Screenshots might help us understand you better. ---
**Author:** ![Dara](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/f14d63/32.png) [@Dara](https://forum.sambapos.com/u/Dara)\ **Post date:** [January 7, 2017, 4:27am UTC](https://forum.sambapos.com/t/can-not-save-and-print-all-report/13647/12 "2017-01-07T04:27:27Z")
yes i mean this one only …