Can't connect mobile client

neo_classic2004 · November 8, 2018, 10:10am

I can’t connect mobile client to a server it keep on loading. My message server is working. I have 1 client connected to a server I working just fine. Any ideas??

VehbiEmiroglu · November 8, 2018, 10:12am

Which version SambaPOS and Mobile Client do you use?

neo_classic2004 · November 8, 2018, 10:14am

Hello Mobile Client is v2.0.38
SambaPOS is 5.2.14
I follow this instruction https://kb.sambapos.com/en/8-1-android-mobile-client-v2-setup/

VehbiEmiroglu · November 8, 2018, 10:15am

OK did you control Firewall of your pc

neo_classic2004 · November 8, 2018, 10:18am

Definitely off. Both machines server and client got a green connected

VehbiEmiroglu · November 8, 2018, 10:19am

Ok please send an email to [email protected]. So our support team will solve this

neo_classic2004 · November 8, 2018, 10:25am

Do i need to activate it or do something???
I just purchased this today.