# CAS ERJr connection **URL:** \ **Category:** V5 Issue\ **Created:** [December 8, 2020, 5:49pm UTC](https://forum.sambapos.com/t/cas-erjr-connection/23454 "2020-12-08T17:49:07Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![DJY](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/a6a055/32.png) [@DJY](https://forum.sambapos.com/u/DJY)\ **Post date:** [December 8, 2020, 5:49pm UTC](https://forum.sambapos.com/t/cas-erjr-connection/23454/1 "2020-12-08T17:49:07Z")
Hi every body , Is my first post on thr form and I think it will not be the last . I just purchased Pos and I found SambaPos not that bad to implemented for one of my client . ( I’m using for the moment the trila version to check the viability of the product and is look wonderful) so I went all around with issue based on that forum that was very helpfull , but I got stuck now with the scale weight integration. 1- I have CAS ER Jr scale and I followed all the procedurefor local settings…device …etc COM…see attached. ![image](https://forum.sambapos.com/uploads/default/original/3X/3/c/3c7d0708543e399fadd4db91875efc6142b541d4.png) 2- I used Putty to check if the scale with communicating with the PC and went fine as describe ( see attached ) ![image](https://forum.sambapos.com/uploads/default/original/3X/7/7/77366d3b6bf0363d132e64b9846348edb86b63f2.png) 3- the problem now is that on the main screen the weight of the product doesn’t appear , Is like SambaPOs doesn,t recognise the scale. ![image](https://forum.sambapos.com/uploads/default/original/3X/b/e/be17dbf67a72a638d17811323e98787d76f66a9d.png) I will be happy if anyone can guide me to resolve that issue . Thank you very much for your help ---
**Author:** ![rightguys](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/r/ad7895/32.png) [@rightguys](https://forum.sambapos.com/u/rightguys)\ **Post date:** [December 8, 2020, 5:56pm UTC](https://forum.sambapos.com/t/cas-erjr-connection/23454/2 "2020-12-08T17:56:36Z")
> [@DJY](#): > > weight of the product doesn’t appear You have to configure the scale so that it outputs the barcode to the POS. ---
**Author:** ![DJY](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/a6a055/32.png) [@DJY](https://forum.sambapos.com/u/DJY)\ **Post date:** [December 8, 2020, 6:04pm UTC](https://forum.sambapos.com/t/cas-erjr-connection/23454/3 "2020-12-08T18:04:22Z")
thank you for your reply how to configure the scale ? which setting I have to do ? thanx ---
**Author:** ![rightguys](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/r/ad7895/32.png) [@rightguys](https://forum.sambapos.com/u/rightguys)\ **Post date:** [December 8, 2020, 6:05pm UTC](https://forum.sambapos.com/t/cas-erjr-connection/23454/4 "2020-12-08T18:05:21Z")
Google the make and model of your scale and see if you can find a manual. ---
**Author:** ![DJY](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/a6a055/32.png) [@DJY](https://forum.sambapos.com/u/DJY)\ **Post date:** [December 8, 2020, 6:07pm UTC](https://forum.sambapos.com/t/cas-erjr-connection/23454/5 "2020-12-08T18:07:21Z")
I have the manual , nothing is mentioned and I mentioned putty interconnect with it straight ? are you familiar with this knd of integration ? ---
**Author:** ![rightguys](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/r/ad7895/32.png) [@rightguys](https://forum.sambapos.com/u/rightguys)\ **Post date:** [December 8, 2020, 6:23pm UTC](https://forum.sambapos.com/t/cas-erjr-connection/23454/6 "2020-12-08T18:23:35Z")
Oh I see. You’re following this manual, so you don’t need barcodes then. > [@\[New 4.1.4\] Scale Integration](https://forum.sambapos.com/t/new-4-1-4-scale-integration/118): > > You can connect scales to SambaPOS by configuring a scale from Management \> Local Settings \> Devices My Scale is CAS ER model. To configure port click Settings and choose the port your device is connected to. [image] When a scale connected, scaling automatically updates Number Pad value. So when you add a product quantity value becomes scaled value. Custom Scale If your scale does not listed here you can try integrating it by using “Custom Scale” option. To be able to … Press your Windows Key. Type “device manager” Press Enter. Expand “Ports (COM & LPT)” Find your CAS scale and see which COM port it’s using. ---
**Author:** ![DJY](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/a6a055/32.png) [@DJY](https://forum.sambapos.com/u/DJY)\ **Post date:** [December 8, 2020, 6:32pm UTC](https://forum.sambapos.com/t/cas-erjr-connection/23454/7 "2020-12-08T18:32:39Z")
I know which port is connected to …as explained previously I have right connection with the scale checked by Putty program please see above screen shot. The problem is that Samba doesn’t display the weight . ---
**Author:** ![josephrussell](https://forum.sambapos.com/user_avatar/forum.sambapos.com/josephrussell/32/57854_2.png) [@josephrussell](https://forum.sambapos.com/u/josephrussell)\ **Post date:** [December 8, 2020, 6:36pm UTC](https://forum.sambapos.com/t/cas-erjr-connection/23454/8 "2020-12-08T18:36:51Z")
Thats really odd. I haven’t messed with scales and it seems like you have everything set correctly. I’m assuming you aren’t running Putty the same time SambaPOS is open. If not, close Putty down and logout/login of Samba. Also make sure you have the Scale Module enabled. ![image](https://forum.sambapos.com/uploads/default/original/3X/4/7/477ad6e9d19f4a3005e619444ef6906811dacdcc.png) ---
**Author:** ![DJY](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/a6a055/32.png) [@DJY](https://forum.sambapos.com/u/DJY)\ **Post date:** [December 8, 2020, 6:46pm UTC](https://forum.sambapos.com/t/cas-erjr-connection/23454/9 "2020-12-08T18:46:47Z")
ok , I reset new product and is finaly showing figures BUT … ! the object I put weight 0.5 kg and is showing 0.000? ![image](https://forum.sambapos.com/uploads/default/original/3X/2/1/21a228b365782a5b461727973c477db21da7719d.png) ---
**Author:** ![josephrussell](https://forum.sambapos.com/user_avatar/forum.sambapos.com/josephrussell/32/57854_2.png) [@josephrussell](https://forum.sambapos.com/u/josephrussell)\ **Post date:** [December 8, 2020, 7:01pm UTC](https://forum.sambapos.com/t/cas-erjr-connection/23454/10 "2020-12-08T19:01:57Z")
Can you post a new Putty screen with the output and the connection settings. ---
**Author:** ![DJY](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/a6a055/32.png) [@DJY](https://forum.sambapos.com/u/DJY)\ **Post date:** [December 8, 2020, 7:03pm UTC](https://forum.sambapos.com/t/cas-erjr-connection/23454/11 "2020-12-08T19:03:56Z")
![image](https://forum.sambapos.com/uploads/default/original/3X/7/7/77366d3b6bf0363d132e64b9846348edb86b63f2.png) ---
**Author:** ![DJY](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/a6a055/32.png) [@DJY](https://forum.sambapos.com/u/DJY)\ **Post date:** [December 8, 2020, 7:04pm UTC](https://forum.sambapos.com/t/cas-erjr-connection/23454/12 "2020-12-08T19:04:50Z")
![image](https://forum.sambapos.com/uploads/default/original/3X/3/c/3c7d0708543e399fadd4db91875efc6142b541d4.png) ---
**Author:** ![josephrussell](https://forum.sambapos.com/user_avatar/forum.sambapos.com/josephrussell/32/57854_2.png) [@josephrussell](https://forum.sambapos.com/u/josephrussell)\ **Post date:** [December 8, 2020, 7:08pm UTC](https://forum.sambapos.com/t/cas-erjr-connection/23454/13 "2020-12-08T19:08:02Z")
Right. I was talking about the Putty connection settings, but I’m assuming its on COM1 based on the header. I know you need a product multiplier of 1000, but I’m not sure that would cause issues from it displaying the weight in the keyboard. Check out > **[8.4. CAS ER Scale Setup – SambaPOS Knowledgebase](https://kb.sambapos.com/en/8-4-cas-er-scale-setup/)** ---
**Author:** ![DJY](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/a6a055/32.png) [@DJY](https://forum.sambapos.com/u/DJY)\ **Post date:** [December 8, 2020, 7:10pm UTC](https://forum.sambapos.com/t/cas-erjr-connection/23454/14 "2020-12-08T19:10:42Z")
already checked that … it might a decimal problem or whatever else… I,m digging on it … thanx ---
**Author:** ![DJY](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/a6a055/32.png) [@DJY](https://forum.sambapos.com/u/DJY)\ **Post date:** [December 8, 2020, 7:27pm UTC](https://forum.sambapos.com/t/cas-erjr-connection/23454/15 "2020-12-08T19:27:03Z")
finally is working 😉 > [@\[New 4.1.4\] Scale Integration](https://forum.sambapos.com/t/new-4-1-4-scale-integration/118): > > You can connect scales to SambaPOS by configuring a scale from Management \> Local Settings \> Devices My Scale is CAS ER model. To configure port click Settings and choose the port your device is connected to. [image] When a scale connected, scaling automatically updates Number Pad value. So when you add a product quantity value becomes scaled value. Custom Scale If your scale does not listed here you can try integrating it by using “Custom Scale” option. To be able to … ![image](https://forum.sambapos.com/uploads/default/original/3X/5/4/543f4a6d0281fded55349b2f4c262974ab893575.png) ---
**Author:** ![josephrussell](https://forum.sambapos.com/user_avatar/forum.sambapos.com/josephrussell/32/57854_2.png) [@josephrussell](https://forum.sambapos.com/u/josephrussell)\ **Post date:** [December 8, 2020, 7:28pm UTC](https://forum.sambapos.com/t/cas-erjr-connection/23454/16 "2020-12-08T19:28:59Z")
Nice. It seems like that shouldn’t be needed if you’re using the Case ER Jr and not another type of scale, since I’m assuming the output pattern is preloaded, but sometimes whatever works is good enough. ---
**Author:** ![DJY](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/a6a055/32.png) [@DJY](https://forum.sambapos.com/u/DJY)\ **Post date:** [December 8, 2020, 7:37pm UTC](https://forum.sambapos.com/t/cas-erjr-connection/23454/17 "2020-12-08T19:37:03Z")
that also what I understandood … I’m using for the moment trial versionto get use to may be with licencing version it will go straight . thanx for ur contribution anyway