Cash Drawer not open when I select type of print (Document Print)

[Alsulami]

Dear’s

 I wan't print my invoice as Advanced Ticket Print Templating format XML 

This is nice with me if i want print it same above shape should be I select type of print (Document Print)

But i faced issue when i choose above type and issue is the cash drawer not open with me when i print invoice the cash drawer just open when i choose below type but this print type not support XML code to print invoice perfect

Please support me

AbdulAziz Alsulami

[Jesse]

Just make a separate print job for that.

[Alsulami]

Dear

What means by separate print ? Please can you explain more ?

Thanks

[emre]

He means instead of adding drawer code in the template …

1. Create an additional ESC/POS printer and map it to EPSON printer. So you’ll have to printer configurations for same printer.
2. Create an additional template that contains only the drawer code.
3. Depending on your needs add another mapping to existing print job or create a separate print job to send drawer code to printer.

[Alsulami]

Dear Emre

I did same your point’s put the issue still not solved please support me .

Thanks

[Jesse]

Show us what you have done so far so we can check if you made a mistake or not. Show some screenshots.

[Alsulami]

Dear Kendash

Thank you for your support and as per your request please see below screenshots

[RickH]

Show your rule that has the print job with your cash drawer template in it

[Alsulami]

see below

[JTRTech]

Is the kick code defiantly correct?

[Alsulami]

@Alsulami

XML

Yes because when i choose printer type (ESC/POS Emulated Printer) the cash drawer open with me but the print template not printed perfect .

Thanks

[Jesse]

Try making a separate Print Job for it and a separate Action to execute that print job instead of putting them into same print job.

[Alsulami]

Dear Kendash

I did same your point but issue still not solved please see below

[QMcKay]

I have that printer, and this is the Kick Code I use:

<XCT>27,112,48,55,121

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@Alsulami

I did same your point but issue still not solved

Now you need to create an Action for executing the Cash Drawer Print Job, and put that Action in the Print Bill Rule. You can put the action after the Execute Bill Print Job Action

[Alsulami]

Dear’s

I did put same issue please see below

[Jesse]

You are doing something wrong then. Something is not right. There is nothing special with SambaPOS how this works… a step is being missed somewhere.

[emre]

For Execute Open Drawer action Print Job Name should be Cash Drawer not Invoice.