Change Due to appear only once

I have a question that I can’t seem to find an answer to. I have a ticket that a client paid in multiple forms such as a portion using the client’s account and the rest in cash. The problem is the Change Due “in this case: cambio” appears twice with the same amount. This can be confusing. Is there a way to change this so that it only appear once at the end of the payment area?

Can you show your actual Template? Copy and paste it here and highlight it then press </> key to copy it as code. More than likely you have your change due inserted inside a format declaration and it should be moved to a different location of the ticket.

Do you have {CHANGE TOTAL} under [PAYMENTS] ?

If this is the case try moving {CHANGE TOTAL} up into the ticket and out from under [PAYMENTS] Instead try putting it under {PAYMENTS}

Kendash, here it is. I know it’s a little disorganized, but I don;t know how to put it on order.

[LAYOUT]

-- General layout

<BMP>   c:\logo.bmp

<L00>Thanh Phuoc Nguyen         RFC:NUTH710821AJ3

<L00>Avenida Universidad Oriente. #121 - c.p. 76165 

<L00>Santiago de Queretaro, Queretaro

<L00>Tel: (442) 455-8382

<L00>web: www.chinitoqro.wix.com/chinito

<L00>FB: https://es-la.facebook.com/chinito.wings

<J00>

{ENTITIES}

<J00>Fecha: {TICKET DATE}|Hora:{TIME}|      Nota:|{TICKET NO}

<J00>

<J00>CAN. DESCRIPCION                 PRECIO  TOTAL

<F>-

{ORDERS}

<F>=

[<J00>|Sub-Total:    |${PLAIN TOTAL}] 

{DISCOUNTS}

<J00>

[<J00>|Regalo:    |{ORDER STATE TOTAL:Gift}]

<EB>

<J10>|Total:   |$ {TICKET TOTAL}

<J00>

<DB>



{PAYMENTS}

<EB>

<J00>

<C00>Nos esforzamos por ofrecer el mejor servicio.

<C00>Si esta satisfecho con nuestro servicio,

<C00>le sugerimos una propina del 10%.

<J00>

<F>=

<C00>GRACIAS POR SU VISITA!

<DB>

<F>=



[DISCOUNTS]

<J00>{CALCULATION NAME} {CALCULATION AMOUNT}|{CALCULATION TOTAL}



[PAYMENTS]

<J00>|{PAYMENT NAME}   |${TENDERED}

[<J00>|Cambio:   |${CHANGE TOTAL}]





[ORDERS GROUP|PRODUCT GROUP]

<C00>--- {GROUP KEY} ---



[ORDERS GROUP:Promociones]

<C00>--- {GROUP KEY} ---



[ORDERS]

-- Default format for orders

<J00>{QUANTITY} {NAME}| ${PRICE}| ${TOTAL PRICE}

{ORDER TAGS}



[ORDERS:Gift]

-- Format for gifted orders

<J00>- {QUANTITY} {NAME}|**GIFT**

{ORDER TAGS}



[ORDERS:Void]

-- Nothing will print for void lines



[ORDER TAGS]

-- Format for order tags

<J00>      * {ORDER TAG NAME} | {ORDER TAG PRICE}



[ORDER TAGS:SABORES]

-- Leave empty to disable sabores on ticket



[ENTITIES:Table]

-- Table entity format

<J00>Mesa: {ENTITY NAME} | Meser@: {USER NAME}



[ENTITIES:Customer]

-- Customer entity format

<J00>

<J00>Cliente: {ENTITY NAME}

<J00>Tel: {ENTITY DATA:Tel}

<J00>Direccion: {ENTITY DATA:Direccion}

<J00>{NOTE}

<J00>



[ENTITIES:SambaCard]

-- SambaCard Customer entity format

<J00>

<EB>

<J00>CLUB: {ENTITY DATA:Customer Name} tienes $[=FF('{ENTITY BALANCE}','#,#0.00;#,#0.00')] en tu cuenta!

<DB>

<J00>

Try this:

[LAYOUT]

-- General layout

<BMP>   c:\logo.bmp

<L00>Thanh Phuoc Nguyen         RFC:NUTH710821AJ3

<L00>Avenida Universidad Oriente. #121 - c.p. 76165 

<L00>Santiago de Queretaro, Queretaro

<L00>Tel: (442) 455-8382

<L00>web: www.chinitoqro.wix.com/chinito

<L00>FB: https://es-la.facebook.com/chinito.wings

<J00>

{ENTITIES}

<J00>Fecha: {TICKET DATE}|Hora:{TIME}|      Nota:|{TICKET NO}

<J00>

<J00>CAN. DESCRIPCION                 PRECIO  TOTAL

<F>-

{ORDERS}

<F>=

[<J00>|Sub-Total:    |${PLAIN TOTAL}] 

{DISCOUNTS}

<J00>

[<J00>|Regalo:    |{ORDER STATE TOTAL:Gift}]

<EB>

<J10>|Total:   |$ {TICKET TOTAL}

<J00>

<DB>



{PAYMENTS}
[<J00>|Cambio:   |${CHANGE TOTAL}]

<EB>

<J00>

<C00>Nos esforzamos por ofrecer el mejor servicio.

<C00>Si esta satisfecho con nuestro servicio,

<C00>le sugerimos una propina del 10%.

<J00>

<F>=

<C00>GRACIAS POR SU VISITA!

<DB>

<F>=



[DISCOUNTS]

<J00>{CALCULATION NAME} {CALCULATION AMOUNT}|{CALCULATION TOTAL}



[PAYMENTS]

<J00>|{PAYMENT NAME}   |${TENDERED}







[ORDERS GROUP|PRODUCT GROUP]

<C00>--- {GROUP KEY} ---



[ORDERS GROUP:Promociones]

<C00>--- {GROUP KEY} ---



[ORDERS]

-- Default format for orders

<J00>{QUANTITY} {NAME}| ${PRICE}| ${TOTAL PRICE}

{ORDER TAGS}



[ORDERS:Gift]

-- Format for gifted orders

<J00>- {QUANTITY} {NAME}|**GIFT**

{ORDER TAGS}



[ORDERS:Void]

-- Nothing will print for void lines



[ORDER TAGS]

-- Format for order tags

<J00>      * {ORDER TAG NAME} | {ORDER TAG PRICE}



[ORDER TAGS:SABORES]

-- Leave empty to disable sabores on ticket



[ENTITIES:Table]

-- Table entity format

<J00>Mesa: {ENTITY NAME} | Meser@: {USER NAME}



[ENTITIES:Customer]

-- Customer entity format

<J00>

<J00>Cliente: {ENTITY NAME}

<J00>Tel: {ENTITY DATA:Tel}

<J00>Direccion: {ENTITY DATA:Direccion}

<J00>{NOTE}

<J00>



[ENTITIES:SambaCard]

-- SambaCard Customer entity format

<J00>

<EB>

<J00>CLUB: {ENTITY DATA:Customer Name} tienes $[=FF('{ENTITY BALANCE}','#,#0.00;#,#0.00')] en tu cuenta!

<DB>

<J00>
1 Like

Basically anything you define under a specific reserved tag like [PAYMENTS] will be inserted where {PAYMENTS} is located in the ticket. So it was applying Change Total to Each payment because thats how you defined [PAYMENTS]

By moving it under {PAYMENTS} it will only apply it once because it is now no longer part of the [PAYMENTS] Format it is just its own line.

Another example is if you had put it under [ENTITIES:SambaCard] it would have put the Change Due under your Entities where you inserted {ENTITIES}

1 Like

Kendash, thanks a ton!!! Just tried it and it works like a charm. Thanks again

1 Like

BTW its organized just fine. Nothing wrong with how you organized it.