# Copy Ticket tag to Ticket note **URL:** \ **Category:** V5 Question\ **Created:** [February 20, 2020, 6:31pm UTC](https://forum.sambapos.com/t/copy-ticket-tag-to-ticket-note/21676 "2020-02-20T18:31:27Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![DAYVDMN](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/c6cbf5/32.png) [@DAYVDMN](https://forum.sambapos.com/u/DAYVDMN)\ **Post date:** [February 20, 2020, 6:31pm UTC](https://forum.sambapos.com/t/copy-ticket-tag-to-ticket-note/21676/1 "2020-02-20T18:31:27Z")
Continuing the discussion from [Store Credit Card type/digits & other Payment Info using Payment Description](https://forum.sambapos.com/t/store-credit-card-type-digits-other-payment-info-using-payment-description/6944/8): Hello Team,i have set up the above and it works perfectly.i was wondering if theres a way to copy the tag info into a ticket note so that its visible on the ticket lister alongside the other ticket details.help much appreciated. ---
**Author:** ![JTRTech](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jtrtech/32/21270_2.png) [@JTRTech](https://forum.sambapos.com/u/JTRTech)\ **Post date:** [February 20, 2020, 6:55pm UTC](https://forum.sambapos.com/t/copy-ticket-tag-to-ticket-note/21676/2 "2020-02-20T18:55:49Z")
Ticket tags are visable on lister no? ---
**Author:** ![DAYVDMN](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/c6cbf5/32.png) [@DAYVDMN](https://forum.sambapos.com/u/DAYVDMN)\ **Post date:** [February 20, 2020, 7:00pm UTC](https://forum.sambapos.com/t/copy-ticket-tag-to-ticket-note/21676/3 "2020-02-20T19:00:18Z")
Thanks for your concern.No theyre not visible on the Ticket lister screen.I only have them on the printed tickets.i was looking to find a way to display them on the lister as well. ---
**Author:** ![Bob\_be](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/b/e480ec/32.png) [@Bob\_be](https://forum.sambapos.com/u/Bob_be)\ **Post date:** [February 20, 2020, 7:37pm UTC](https://forum.sambapos.com/t/copy-ticket-tag-to-ticket-note/21676/4 "2020-02-20T19:37:12Z")
This post might be of some help: > [@Action to set Ticket {NOTE}](https://forum.sambapos.com/t/action-to-set-ticket-note/14905): > > I am trying to clone one ticket it to a new one, but when I do the ticket {NOTE} is lost. Before cloning the ticker, I can store the {NOTE} as a Program Setting and then create a new ticket with a Ticket Tag called “TicketNote” - But this isn’t really the same. The editing method for the note is different, and it won’t work with any pre-existing printer tags (I would have to create new tags for what should really be the same thing). Is there any way for us to manually set the ticket note? ---
**Author:** ![DAYVDMN](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/c6cbf5/32.png) [@DAYVDMN](https://forum.sambapos.com/u/DAYVDMN)\ **Post date:** [February 20, 2020, 8:33pm UTC](https://forum.sambapos.com/t/copy-ticket-tag-to-ticket-note/21676/5 "2020-02-20T20:33:52Z")
This is quite informative but it seems a bit complex for the task im hoping to achive.What im looking for is a way to display the info on Tag Value: `[:CCdigits]` as a ticket note or anyway to add it as a column in the ticket lister,so that it gets easier for me to search for those details using the search panel.Thanks ---
**Author:** ![JTRTech](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jtrtech/32/21270_2.png) [@JTRTech](https://forum.sambapos.com/u/JTRTech)\ **Post date:** [February 20, 2020, 11:07pm UTC](https://forum.sambapos.com/t/copy-ticket-tag-to-ticket-note/21676/6 "2020-02-20T23:07:19Z")
When and how does this tag get set? Just add as not in same flow? Or look at a ticket tag selected action to look to update note when tag is set. ---
**Author:** ![DAYVDMN](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/c6cbf5/32.png) [@DAYVDMN](https://forum.sambapos.com/u/DAYVDMN)\ **Post date:** [February 21, 2020, 6:40am UTC](https://forum.sambapos.com/t/copy-ticket-tag-to-ticket-note/21676/7 "2020-02-21T06:40:05Z")
![samba1](https://forum.sambapos.com/uploads/default/original/3X/0/c/0c36b65530b31002d57e4d36cae54eff33bb52e4.jpeg) To make it it more understandable,i wanted a way to capture the digits in my action AC CC Tender digits and save them as a ticket note once the payment is processed.Thanks. ---
**Author:** ![JTRTech](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jtrtech/32/21270_2.png) [@JTRTech](https://forum.sambapos.com/u/JTRTech)\ **Post date:** [February 21, 2020, 10:23am UTC](https://forum.sambapos.com/t/copy-ticket-tag-to-ticket-note/21676/8 "2020-02-21T10:23:26Z")
What’s that last action? Can you show the action for the 2and one. You.should be able get away with update ticket.name action with the tag value in the update.value. ---
**Author:** ![Bob\_be](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/b/e480ec/32.png) [@Bob\_be](https://forum.sambapos.com/u/Bob_be)\ **Post date:** [February 21, 2020, 4:37pm UTC](https://forum.sambapos.com/t/copy-ticket-tag-to-ticket-note/21676/9 "2020-02-21T16:37:22Z")
The problem is there is not a field to automate inserting text. ![NLXSorOCRk](https://forum.sambapos.com/uploads/default/original/3X/4/f/4fe8343112dbd9a1764d83d573b110af352aa5e7.png) ![Samba.Presentation_dLdSHV4Qgl](https://forum.sambapos.com/uploads/default/original/3X/f/5/f515fcc3cd5ca2ee6a636be76204fd6b4b2cca11.png) I believe the action is to be used within a ticket to bring up the Notes editor. The only way to automatically insert information into the Notes section of the ticket would be using GQL. I do not know of a way to get the column (Ticket Tags) to show up in the default Ticket Explorer. You could create your own Ticket Explorer, using an Entity screen & Reports Widget ( I think that would work), to show any column you would like. I don’t know how often you will be needing the screen to lookup Credit Card info. It might be simpler to run a report to get the ticket number, then look it up that way. However if you a need to show other ticket info in a custom Ticket Explorer, that might be worth the effort to create a custom Ticket Explorer. ---
**Author:** ![Jesse](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jesse/32/61493_2.png) [@Jesse](https://forum.sambapos.com/u/Jesse)\ **Post date:** [February 21, 2020, 4:38pm UTC](https://forum.sambapos.com/t/copy-ticket-tag-to-ticket-note/21676/10 "2020-02-21T16:38:27Z")
> [@Bob\_be](#): > > The only way to automatically insert information into the Notes section of the ticket would be using GQL. You can access GQL from within SambaPOS it does not have to be externally. ---
**Author:** ![Jesse](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jesse/32/61493_2.png) [@Jesse](https://forum.sambapos.com/u/Jesse)\ **Post date:** [February 21, 2020, 4:39pm UTC](https://forum.sambapos.com/t/copy-ticket-tag-to-ticket-note/21676/11 "2020-02-21T16:39:31Z")
> [@DAYVDMN](#): > > To make it it more understandable,i wanted a way to capture the digits in my action AC CC Tender digits and save them as a ticket note once the payment is processed.Thanks. Maybe you should use Ticket Tag instead? This is how we capture this with US card integrations. NOTE: Be careful saving the actual card numbers… it can lead to major legal troubles. ---
**Author:** ![Bob\_be](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/b/e480ec/32.png) [@Bob\_be](https://forum.sambapos.com/u/Bob_be)\ **Post date:** [February 21, 2020, 4:48pm UTC](https://forum.sambapos.com/t/copy-ticket-tag-to-ticket-note/21676/12 "2020-02-21T16:48:34Z")
Opps, my mistake. I was thinking he was using Ticket Tags to store CC info. ---
**Author:** ![DAYVDMN](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/c6cbf5/32.png) [@DAYVDMN](https://forum.sambapos.com/u/DAYVDMN)\ **Post date:** [February 23, 2020, 7:32pm UTC](https://forum.sambapos.com/t/copy-ticket-tag-to-ticket-note/21676/13 "2020-02-23T19:32:03Z")
![samba2](https://forum.sambapos.com/uploads/default/original/3X/9/b/9b17ed0b5e5dd69fb564d6c246aabdec02fa7f77.jpeg) thats the action as requested ---
**Author:** ![DAYVDMN](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/c6cbf5/32.png) [@DAYVDMN](https://forum.sambapos.com/u/DAYVDMN)\ **Post date:** [February 23, 2020, 7:38pm UTC](https://forum.sambapos.com/t/copy-ticket-tag-to-ticket-note/21676/14 "2020-02-23T19:38:09Z")
> [@JTRTech](#): > > You.should be able get away with update ticket.name action with the tag value in the update.value. ![samba3](https://forum.sambapos.com/uploads/default/original/3X/8/9/89abe54c705382766275342d9ed27ae3e5a61ffe.jpeg) @JTRTech,am trying to check but i cannot see an update ticket name action on the list.kindly clarify this. ---
**Author:** ![JTRTech](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jtrtech/32/21270_2.png) [@JTRTech](https://forum.sambapos.com/u/JTRTech)\ **Post date:** [February 23, 2020, 7:39pm UTC](https://forum.sambapos.com/t/copy-ticket-tag-to-ticket-note/21676/15 "2020-02-23T19:39:45Z")
Think it’s a typo. There wasnt an update ticket tag action was there in the end though. Looks like you might need to use graphql condo pragmatically. However sure there must be a way to show tag on ticket list ---
**Author:** ![DAYVDMN](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/c6cbf5/32.png) [@DAYVDMN](https://forum.sambapos.com/u/DAYVDMN)\ **Post date:** [February 23, 2020, 7:46pm UTC](https://forum.sambapos.com/t/copy-ticket-tag-to-ticket-note/21676/16 "2020-02-23T19:46:02Z")
Thanks for the correction sir.I just wish someone would lead me in that direction.the tags are already captured.whats only remaining is place them in the ticket list. ---
**Author:** ![DAYVDMN](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/c6cbf5/32.png) [@DAYVDMN](https://forum.sambapos.com/u/DAYVDMN)\ **Post date:** [February 23, 2020, 7:51pm UTC](https://forum.sambapos.com/t/copy-ticket-tag-to-ticket-note/21676/17 "2020-02-23T19:51:43Z")
This would be great,but am a little green in using ticket tags.any leads would be helpful.Thanks for the concern @Jesse,but am capturing only the last digits of the transaction number…and why i need to show on the ticket list, is simply to ease counter checking without having to open the actual ticket to view the transaction details. ---
**Author:** ![Jesse](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jesse/32/61493_2.png) [@Jesse](https://forum.sambapos.com/u/Jesse)\ **Post date:** [February 23, 2020, 8:10pm UTC](https://forum.sambapos.com/t/copy-ticket-tag-to-ticket-note/21676/18 "2020-02-23T20:10:19Z")
Look here. > [@Store Credit Card type/digits & other Payment Info using Payment Description](https://forum.sambapos.com/t/store-credit-card-type-digits-other-payment-info-using-payment-description/6944): > > The Payment Screen will show Payment Descriptions. We can capture a lot of information in Payment Descriptions using some fairly simple JScript. This example shows 6 different Payment Types and their Descriptions. [image] When we print the Bill, all of this captured information is shown: ------------------------------------------------ GC201508221549307300: ($5.00) 100.00 2015-09-15 12:47:02.836 [Gift Certificate] (GC201508221549307300) 1111 1111-Celeste: ($2.50)… ---
**Author:** ![Bob\_be](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/b/e480ec/32.png) [@Bob\_be](https://forum.sambapos.com/u/Bob_be)\ **Post date:** [February 24, 2020, 7:46pm UTC](https://forum.sambapos.com/t/copy-ticket-tag-to-ticket-note/21676/19 "2020-02-24T19:46:58Z")
This is the tutorial I was thinking you used: > [@Ticket Tags - Tendered, Change, Payment Type, CCinfo](https://forum.sambapos.com/t/ticket-tags-tendered-change-payment-type-ccinfo/2133/15): > > yes, that is really a GREAT feature!!! G. It doesn’t solve wanting to see the ticket tags on the default ticket explorer. ---
**Author:** ![DAYVDMN](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/c6cbf5/32.png) [@DAYVDMN](https://forum.sambapos.com/u/DAYVDMN)\ **Post date:** [February 24, 2020, 7:56pm UTC](https://forum.sambapos.com/t/copy-ticket-tag-to-ticket-note/21676/20 "2020-02-24T19:56:47Z")
Thats the tutorial i used…youre right.im now stuck on showing those details on the ticket explorer. [Next page](https://forum.sambapos.com/t/copy-ticket-tag-to-ticket-note/21676.md?page=2)