This will work with 5.1.57 update
Hmm… I think I understand what you’re asking. I’ve created a person ticket tag and constructed my report as shown in the screen shot.
I’ve added two reports to demonstrate the difference. On first report you’ll see first ticket does not have a person value. On second report I’ve forced it to process as a number by using TTN (comes with .57). So empty values processed as 0 and it will obey your zero format.
Last line created to add totals.
Here is the report
[TICKETS:1,1,1,1]
>Date|Ticket No|Person|Amount
{REPORT TICKET DETAILS:T.Date,T.TicketNumber,TT.Person,T.TotalAmount}
[TICKETS2:1,1, 1, 1]
>Date|Ticket No|Person|Amount
{REPORT TICKET DETAILS:T.Date,T.TicketNumber,TTN.Person,T.TotalAmount}
>Totals||{REPORT TICKET DETAILS:TTN.Person.sum;0.##,T.TotalAmount.sum}