Custom Reports Module Strange Behavior

Jesse · August 22, 2014, 1:42pm

I am trying to figure out the new error with my Kitchen Screen not clearing Non Tax Sales tickets out. It updates Display State to Kitchen just fine… but it crashes when it tries to update it again to Ready on Kitchen Orders Ready button press. I have checked everything I cannot figure out why it would crash.

I will look at it closer, because I know my setup is unique but I may need some help on it.

Crash Report:

-----------------------------
[General Info]

Application: SambaPOS
Version:     4.1.50
Region:      en
DB:          SQ
Machine:     ****
User:        ****
Date:        8/22/2014
Time:        1:40 PM

User Explanation:

Jesse said ""
-----------------------------

[Exception Info 1]

Top-level Exception
Type:        System.Reflection.TargetInvocationException
Message:     Exception has been thrown by the target of an invocation.
Source:      mscorlib
Stack Trace: at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
   at System.Reflection.RuntimeMethodInfo.UnsafeInvoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
   at System.Delegate.DynamicInvokeImpl(Object[] args)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
   at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
   at System.Windows.Threading.DispatcherOperation.Wait(TimeSpan timeout)
   at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherOperation operation, CancellationToken cancellationToken, TimeSpan timeout)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
   at Samba.Presentation.Services.Common.ExtensionMethods.PublishEvent[TEventsubject](TEventsubject eventArgs, String eventTopic, Boolean wait)
   at Samba.Presentation.Common.Services.ApplicationState.<NotifyEvent>b__7(ActionData x)
   at Samba.Services.Implementations.AutomationModule.ActionDataBuilder.InvokeFor(Action`1 dataAction)
   at CallSite.Target(Closure , CallSite , Object , Action`1 )
   at Samba.Services.Implementations.AutomationModule.RuleExecutor.ExecuteWith(Object dataParameter, Action`1 dataAction)
   at Samba.Services.Implementations.AutomationModule.NotificationService.NotifyEvent(String eventName, Object dataParameter, Int32 terminalId, Int32 departmentId, Int32 userRoleId, Int32 ticketTypeId, Action`1 dataAction)
   at Samba.Presentation.Common.Services.ApplicationState.NotifyEvent(String eventName, Object dataObject)
   at Samba.Modules.TicketModule.Widgets.TicketLister.TicketListerWidgetViewModel.OnCommandExecute(String obj)
   at Microsoft.Practices.Prism.Commands.DelegateCommand`1.<>c__DisplayClass6.<.ctor>b__2(Object o)
   at Microsoft.Practices.Prism.Commands.DelegateCommandBase.Execute(Object parameter)
   at Microsoft.Practices.Prism.Commands.DelegateCommandBase.System.Windows.Input.ICommand.Execute(Object parameter)
   at MS.Internal.Commands.CommandHelpers.CriticalExecuteCommandSource(ICommandSource commandSource, Boolean userInitiated)
   at System.Windows.Controls.Primitives.ButtonBase.OnClick()
   at System.Windows.Controls.Primitives.ToggleButton.OnClick()
   at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e)
   at System.Windows.UIElement.OnMouseLeftButtonUpThunk(Object sender, MouseButtonEventArgs e)
   at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget)
   at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
   at System.Windows.UIElement.OnMouseUpThunk(Object sender, MouseButtonEventArgs e)
   at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget)
   at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
   at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args)
   at System.Windows.UIElement.RaiseEvent(RoutedEventArgs args, Boolean trusted)
   at System.Windows.Input.InputManager.ProcessStagingArea()
   at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)
   at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
   at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
   at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, WindowMessage msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
   at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
   at System.Windows.Threading.Dispatcher.Run()
   at System.Windows.Application.RunDispatcher(Object ignore)
   at System.Windows.Application.RunInternal(Window window)
   at System.Windows.Application.Run(Window window)
   at Samba.Presentation.App.Main()

Inner Exception 1
Type:        System.Reflection.TargetInvocationException
Message:     Exception has been thrown by the target of an invocation.
Source:      mscorlib
Stack Trace: at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
   at System.Reflection.RuntimeMethodInfo.UnsafeInvoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
   at System.Delegate.DynamicInvokeImpl(Object[] args)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
   at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
   at System.Windows.Threading.DispatcherOperation.Wait(TimeSpan timeout)
   at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherOperation operation, CancellationToken cancellationToken, TimeSpan timeout)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
   at Samba.Presentation.Services.Common.ExtensionMethods.PublishEvent[TEventsubject](TEventsubject eventArgs, String eventTopic, Boolean wait)
   at Samba.Modules.TicketModule.ActionProcessors.CloseActiveTicket.Process(ActionData actionData)
   at Samba.Services.Common.RuleActionTypeRegistry.ProcessAction(String actionType, ActionData actionData)
   at Samba.Services.Implementations.AutomationModule.AutomationService.ProcessAction(String actionType, ActionData actionData)
   at Samba.Modules.AutomationModule.AutomationModule.<OnInitialization>b__2(EventParameters`1 x)
   at Microsoft.Practices.Prism.Events.EventSubscription`1.InvokeAction(Action`1 action, TPayload argument)
   at Microsoft.Practices.Prism.Events.EventSubscription`1.<>c__DisplayClass2.<GetExecutionStrategy>b__0(Object[] arguments)
   at Microsoft.Practices.Prism.Events.EventBase.InternalPublish(Object[] arguments)
   at Microsoft.Practices.Prism.Events.CompositePresentationEvent`1.Publish(TPayload payload)
   at Samba.Presentation.Services.Common.ExtensionMethods.Publish[TEventsubject](TEventsubject eventArgs, String eventTopic, Action expectedAction)

Inner Exception 2
Type:        System.InvalidOperationException
Message:     Sequence contains no matching element
Source:      System.Core
Stack Trace: at System.Linq.Enumerable.Single[TSource](IEnumerable`1 source, Func`2 predicate)
   at Samba.Domain.Models.Tickets.Ticket.Recalculate()
   at Samba.Presentation.Services.Implementations.TicketModule.TicketService.RecalculateTicket(Ticket ticket)
   at Samba.Presentation.Services.Implementations.TicketModule.TicketService.CloseTicket(Ticket ticket)
   at Samba.Modules.PosModule.PosViewModel.CloseTicket()
   at Samba.Modules.PosModule.PosViewModel.OnTicketEvent(EventParameters`1 obj)
   at Microsoft.Practices.Prism.Events.EventSubscription`1.InvokeAction(Action`1 action, TPayload argument)
   at Microsoft.Practices.Prism.Events.EventSubscription`1.<>c__DisplayClass2.<GetExecutionStrategy>b__0(Object[] arguments)
   at Microsoft.Practices.Prism.Events.EventBase.InternalPublish(Object[] arguments)
   at Microsoft.Practices.Prism.Events.CompositePresentationEvent`1.Publish(TPayload payload)
   at Samba.Presentation.Services.Common.ExtensionMethods.Publish[TEventsubject](TEventsubject eventArgs, String eventTopic, Action expectedAction)

-----------------------------

[Assembly Info]

Samba.Services, Version=1.0.0.0
mscorlib, Version=4.0.0.0
System, Version=4.0.0.0
Microsoft.Practices.Prism, Version=4.0.0.0
WindowsBase, Version=4.0.0.0
Samba.Infrastructure, Version=1.0.0.0
Samba.Infrastructure.Data, Version=1.0.0.0
PresentationFramework, Version=4.0.0.0
System.Xaml, Version=4.0.0.0
Samba.Presentation.Services, Version=1.0.0.0
FluentValidation, Version=3.4.0.0
Samba.Domain, Version=1.0.0.0
DevExpress.Xpf.Grid.v14.1, Version=14.1.5.0
DevExpress.Xpf.Grid.v14.1.Core, Version=14.1.5.0
PresentationCore, Version=4.0.0.0
Stateless, Version=1.0.0.0
System.Core, Version=4.0.0.0
System.Drawing, Version=4.0.0.0
System.Windows.Forms, Version=4.0.0.0
System.ComponentModel.Composition, Version=4.0.0.0
Samba.Localization, Version=1.0.0.0
Microsoft.CSharp, Version=4.0.0.0
Microsoft.Practices.ServiceLocation, Version=1.0.0.0
Samba.Persistance, Version=1.0.0.0
Microsoft.Practices.Prism.MefExtensions, Version=4.0.0.0
DevExpress.Xpf.Core.v14.1, Version=14.1.5.0
PropertyTools, Version=2012.4.14.1

-----------------------------

[System Info]

Operating System
-Microsoft Windows 8.1 Pro
--CodeSet = 1252
--CSDVersion = 
--CurrentTimeZone = -300
--FreePhysicalMemory = 9153908
--OSArchitecture = 64-bit
--OSLanguage = 1033
--ServicePackMajorVersion = 0
--ServicePackMinorVersion = 0
--Version = 6.3.9600



-----------------------------

emre · August 22, 2014, 1:46pm

Can it be related with taxes? It seems Ticket can not find related tax transaction in attached transaction document. Can I reproduce it on my latest backup?

Jesse · August 22, 2014, 1:48pm

I have figured out little more. Its not the display state causing it… its actually crashing on Ticket Reopen. I have my kitchen screen setup so it can see Paid Tickets as well so it has to Reopen them before it can update… So now I just need to find out whats crashing it when I reopen but do not cancel payment.

Yes you can. Its crashing on reopen but no cancel payment.

emre · August 22, 2014, 1:50pm

I’ve just reproduced it. Let me investigate…

Jesse · August 22, 2014, 1:53pm

I had a similar issue when building it… it has to do with how I am changing ticket properties… I fixed it and then recently broke it again apparently. I do not remember what was causing it. I know it happened when it was looking for a specific button mapped to ticket but had an enabled state or something that the Ticket Type could not see.

I am not sure its been a while since i fixed it originally. I just remember it had to do with a command button mapping.

emre · August 22, 2014, 1:58pm

I think you don’t need to map non-tax taxes to non-tax ticket. As I’ve recently fixed changing ticket type should clear taxes.

I think you can also consider maintaining a tax deductions account if it is asked by your accountant. We did something similar here. EBT, Food Stamp support on Samba

Jesse · August 22, 2014, 2:01pm

I got it… had to remove the action that was applying the tax as well.

emre · August 22, 2014, 2:03pm

I’ve just remove mappings and it does not crash anymore. (of course new tickets)

emre · August 22, 2014, 2:07pm

The issue was…

Since tax templates rate is 0, SambaPOS removes related account transactions on ticket close. However when you re-open ticket since tax is still active it can’t find related account transactions. I intentionally do not hide such error messages to be able to understand the issue.

Jesse · August 22, 2014, 2:07pm

Actually no I have no fixed it. Its still crashing. I removed the mappings from the Tax Template…

emre · August 22, 2014, 2:08pm

Can you tell me the steps?

I’m creating a new ticket > click no tax > click order ready from kitchen screen.

Jesse · August 22, 2014, 2:09pm

Thats what I am doing… creating ticket… putting items on it… pressing No Tax to pay for it… click order ready from screen.

EDIT: I can get rid of the Crash if I take out the action that Updates order to change Tax to Non Tax,Non Tax 2 but when I do that it locks that ticket type in and will not reset for next ticket messing up any further tickets

Jesse · August 22, 2014, 2:19pm

You know what @emre dont worry about it… I will not be using a Kitchen Screen for Non Tax anyway. I will just make it so it does not show up on kitchen screen. THis is for a retail implementation anyway. I am not sure why I was even trying to get it to work with Kitchen Screen lol.

I would never need to reopen it without canceling payment anyway. Only reason I would reopen is to refund… so I would be canceling payment. So the reason it is crashing doesn’t really matter because I shouldn’t be reopening it that way.

I guess the perfectionist in me wanted to make it work. Even though I was never going to use it in that environment.

A lot of the function of my setup will be enabled/disabled when deployed as retail. Non Tax button will only be used for my Retail Business it will not be available in my food deployment. I wanted to avoid creating two separate systems so I built one SambaPOS with all the function and then simply was going to disable some of it for retail/food etc.

I actually have two separate locations 1. Retail Business and 2. Restaurant and I will be deploying Samba to both but some options disabled for the food version that I will use in the retail version.

emre · August 22, 2014, 2:30pm

@Jesse the issue we’re facing here is Load Ticket action sets the current ticket type to the ticket’s type you are loading. This is required so related mappings will work. However since we manually load ticket SambaPOS does not rollback to previous ticket type. What we can do is setting active ticket type after closing ticket by using Set Active Ticket Type action.

Jesse · August 22, 2014, 2:32pm

Ah that makes sense. I will try it just for peace of mind. I have already disabled Non Tax from showing up in it. But it will be good to know the process works.

Sounds like I should go ahead and add that anyway to take any possible future issues out because of how i am editing tickets.

emre · August 22, 2014, 2:46pm

OK nevermind. We don’t encounter this since entity screens resets ticket type to assigned ticket types but your ticket creation method is not “Select Entity” so it just skips that .While closing a ticket I’ll check the ticket creation method and if set to “Create Ticket” I’ll reset active ticket type to departments default ticket type.

Thanks…

Jesse · August 22, 2014, 2:47pm

We can stop investigating if you wish… I have fixed the issue and my system runs how I need it too by simply disabling non tax from showing on kitchen screen and not allowing it to reopen without cancel payment…

However: It seems set active ticket type is not working on ticket closed. If I reopen a Non Tax Ticket but do not cancel payment and then close ticket… The next ticket created is stuck at Non Tax Ticket Type unless I log out and log back in.

Jesse · August 22, 2014, 2:48pm

Ah ok now it makes sense. Yeah I do not use tables in my restaurant its quick service so I do not need entity selected by default.

emre · August 22, 2014, 2:49pm

If I send you a setup can you test it if my solution fixes it or not?

Jesse · August 22, 2014, 2:49pm

Yep I can. will be glad too. Anyone reading this… This right here is what makes SambaPOS a powerhouse. If I ran into this sort of problem with any other POS even the higher end Paid services… they would have simply told me its not designed to work that way.

But in reality I would never have had this issue because I would have been stuck with their vision of how it should run instead of mine.

+1 for SambaPOS