Editing Ticket Tag Informtaion

V5 Question
1

Hi,

I’m using ticket tag’s to save customers name, phone and address for delivery orders.
Issue i have is that once this information is entered, if the user needs to edit it, the have to enter all information again.

Is it possible to change this behaviour so that if these tags exist, the data is put into the input field, so that the user can simply edit them as opposed to having to re-enter.

I use an automaton command and rules to allow the user to input this detail:

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And here is the rule:

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And one of the actions:

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any help would be greatly appreciated.

2

Use entities for that it will store them.

3

Im pretty sure you can set the ‘default’ value of a ?prompt which posibly could be fed with the {TICKET TAG} or whatever expression.

4

@JTRTech do you know how to set that default ? Ie is there specific syntax.

Backup plan is to change then to entitiies but I think that’s overkill at this point.

5

The ?prompt syntax I used for my covers confirmation was;
[?Table Covers;;[=TN(’{TICKET ORDER QUANTITY TOTAL EXP:(OS.Kitchen Course=Mains)}’)];ON]

So the second ;

[?'QUESTION;;‘DEFAULT VALUE’;‘KEYBOARD/BUTTONS’]

6

Yep, this worked a treat. Thanks again!