Entity Screen Visibility Settings

V5 Question
1

I am using Using SambaPOS 5 from last week. So i am trying to understand it. I wanted to make some changes like :-
I have three Department :-

  1. Dine In
  2. Take Away
  3. Delivery

When i select Dine In i wanted to see only Table screen tab i dont wanted to see Customer Search and Customer ticket tab because this are not required. If i want to use customer tab i will click on Select Customer Button to create customer. So how to hide Customer Search and Customer Ticket Screen. Same is required to Delivery as well.

For take away i want to see select table button enable if case customer wants to dine in after order is placed. Currently on take away screen select table button is showing disable.

Can some one guide me what configuration are required for this.

Thanks

2

There is mapping for entity screen. Create each screen for each department and map to properly.

3

I have tried the same but when i click on ‘select customer’ no window get opened. and select table is showing disable on take away screen.

4

What windows?

So, now you want to mixed up dine in and take out?

5

When i click on select customer it only open All Table screen, because as you suggested earlier one screen with one department. To see only one tab. Because of that customer screen is not showing when i click on select customer.

Regarding Select Table yes kind of mix up dine and take out in case while placing take away order customer want to have here then ? do we need to cancel the order and place it again in dine in ?

6

Sorry, I don’t understand. Post all your screens

How can you click Select Customer if you have no Customer Search screen?

7


image.png1243×257 13.5 KB

image.png1258×253 13.6 KB

This is Dine In Screen Only showing one Tab as expected:-

image.png1279×764 67.5 KB

But getting Customer Button Disable :-

8

Why would you need customer for table? What the point to hide all those? When you want customer, you will need customer search???

You can have as many as entity you want.

image.png1366×768 62.9 KB

9

We need Table with customer information that the requirement, Customer Search and Customer Ticket as causing confusion to staff, that why i want to remove it form there.If they want to select customer then can select it in between taking order.

10

Then why you want Customer for Table? Why you need Customer when they sit down?

11

Ticket Type screen has customer entity for all ticket types

12

because some customer have account and we have program to biased on total spent… which we can identify only if ticket has customer.

13

I don’t really get what you want.
You want Table with no customer search but you want table that can select customer. How you gonna select customer if you can’t search for then.

This is very important point. You can scan their card or something. It is possible.

14

I think his issues can be solved by using single department for all and custom reports to separate the takeout,dine-in etc.

When you run multiple departments like that but you want to merge some features between them it’s really hard to get a good flow when your physically using different departments.