# Error when trying to select entity to create ticket

**URL:** <https://forum.sambapos.com/t/error-when-trying-to-select-entity-to-create-ticket/10433>\
**Category:** V5 Question\
**Created:** [April 20, 2016, 1:32pm UTC](https://forum.sambapos.com/t/error-when-trying-to-select-entity-to-create-ticket/10433 "2016-04-20T13:32:38Z")\
**Posts on this page:** 5\
**Page:** 3

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**Author:** ![antasp3136](https://forum.sambapos.com/user_avatar/forum.sambapos.com/antasp3136/32/52734_2.png) [@antasp3136](https://forum.sambapos.com/u/antasp3136)\
**Post date:** [April 21, 2016, 6:12pm UTC](https://forum.sambapos.com/t/error-when-trying-to-select-entity-to-create-ticket/10433/41 "2016-04-21T18:12:24Z")

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Made the changes and tried again and im still getting that error.

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**Author:** ![JTRTech](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jtrtech/32/21270_2.png) [@JTRTech](https://forum.sambapos.com/u/JTRTech)\
**Post date:** [April 21, 2016, 6:29pm UTC](https://forum.sambapos.com/t/error-when-trying-to-select-entity-to-create-ticket/10433/42 "2016-04-21T18:29:52Z")

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Hmmmm, just went back in and me to… but as you see in the recording it was working… hmmmmmm

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<div class="post-metadata">

**Author:** ![antasp3136](https://forum.sambapos.com/user_avatar/forum.sambapos.com/antasp3136/32/52734_2.png) [@antasp3136](https://forum.sambapos.com/u/antasp3136)\
**Post date:** [April 21, 2016, 6:31pm UTC](https://forum.sambapos.com/t/error-when-trying-to-select-entity-to-create-ticket/10433/43 "2016-04-21T18:31:58Z")

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yea its really werid… if you close the software and open it again and go strait to that it errors out every time. But if you do something else first like create a customer entity ticket then go to the tables it works fine.

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**Author:** ![JTRTech](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jtrtech/32/21270_2.png) [@JTRTech](https://forum.sambapos.com/u/JTRTech)\
**Post date:** [April 21, 2016, 6:47pm UTC](https://forum.sambapos.com/t/error-when-trying-to-select-entity-to-create-ticket/10433/44 "2016-04-21T18:47:04Z")

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OK, think might have it, to be honest your setup is quite messy and hard to follow ☹ sorry.

So after looking more generally through your setup found that your take order button on nav screen actually doesnt do anything…  
See picture below, it should be navigation module to POS.  
Working for me now…

 ![](https://forum.sambapos.com/uploads/default/original/3X/b/c/bc8252bf385c16ee82ebec54e5c24734fe3bc189.png)

 ![](https://forum.sambapos.com/uploads/default/original/3X/6/2/626dd30c757f4fedbe76761256d4a9a979cc2b62.png)

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<div class="post-metadata">

**Author:** ![antasp3136](https://forum.sambapos.com/user_avatar/forum.sambapos.com/antasp3136/32/52734_2.png) [@antasp3136](https://forum.sambapos.com/u/antasp3136)\
**Post date:** [April 21, 2016, 6:49pm UTC](https://forum.sambapos.com/t/error-when-trying-to-select-entity-to-create-ticket/10433/45 "2016-04-21T18:49:10Z")

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oooohhhh yea im slowly been learning/setting up a system before i deploy it so i know i have got alot of cleanup to do.

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