Help needed with Order States to control Ticket State?

[markjw]

Yes, you could define the constraint like this to match a range of entities, based on your entity names:

This would match all entities in the U1-U6 and T1 - T11 ranges (or actually any that start with the letter U or T and that are Tables). The important thing is to set the constraint to match entities that Starts with the value instead of Equals.

@windinghouse

settle at the time of ordering but to leave the ticket open to allow for food and drinks to be prepared and served

You can find out ways of doing this in the following topic

Changing Ticket Closing (Locking) Workflow

While applying this tutorial a simple mistake can easily break how tickets works. Don’t forget to create a backup in advance. When you fully settle a ticket it automatically closes and related table color changes from orange to white. To be able to handle some cases you might need to change this behavior. There might be different reasons for it but most common reasons are… You want to track delivery status after ticket gets fully paid and want to close ticket after delivery statu…