What we understand from sales or payment can be different depending on business rules. The base for all money related stuff is accounting system. We can run any business to a degree by just using accounting. Any amount total that is significant for you should relate with an account on your accounting plan. For example if you want to know “collected tip total” or “supplier payments” that defines something significant for you and that should be tracked under an account.
Tickets, sales, discounts, payments, etc, anything implemented on top of accounting is useful to make data entry and management easier. At the end all of these translates to related account transactions. What we mean with payments here is payments received for created tickets. If you received cash this is a payment. If you closed ticket with customer account this is also a payment. You may settle it or not. This is something different and should be tracked separately.
So as tickets and received payments represents daily operations they should mach. If these numbers does not match that may lead to confusions.
For an example see how we sell gift certificates, manage and process them later as payments. Gift Certificate Sales & Redemption.
You can also find a sample accounting report here. Gift Certificate Sales & Redemption. By using these tags you can include any account related data in your work period report. However I won’t suggest them to include them in work period reports. All daily cash transactions may reported separately under a report named like Cash Report.
Also you can exclue payments made for preorder tickets like
{REPORT PAYMENT DETAILS:P.Name,P.Amount.Percent,P.Amount.Sum:(TY=$1) and T.PreOrder != True}
When ticket becomes a real ticket they’ll appear in related work period report.
Also you can list pre-order payments separately like
{REPORT PAYMENT DETAILS:P.Name,P.Amount.Percent,P.Amount.Sum:(TY=$1) and T.PreOrder == True}