Anything is possible we just need to design it. Maybe we can do this using a State for Dessert course… it puts a specific Tag on the item as hold unless that state is changed… the state can be changed via a command button? The tag can be updated on kitchen ticket when state is changed. So when order is first made it will place HOLD next to dessert… and when waiter chooses item and presses the button to change the state so the customer is ready… it will update the tag and show it on kitchen screen ticket.