Hold and Fire for Items

Hello Team,

In our restaurant,

We get customer orders for Appetizer, Main Course and Dessert

Out of these category, we will keep desert as hold items which means once the customer request the desert, we will ask the kitchen to serve it.

When the customer asks desert, we will send the message via system to fire the hold items.

Is it possible to do via this application ?

Anything is possible we just need to design it. Maybe we can do this using a State for Dessert course… it puts a specific Tag on the item as hold unless that state is changed… the state can be changed via a command button? The tag can be updated on kitchen ticket when state is changed. So when order is first made it will place HOLD next to dessert… and when waiter chooses item and presses the button to change the state so the customer is ready… it will update the tag and show it on kitchen screen ticket.

Try this