# How can i change Ticket Explorer Columns

**URL:** <https://forum.sambapos.com/t/how-can-i-change-ticket-explorer-columns/32140>\
**Category:** V5 Question\
**Created:** [July 15, 2026, 11:26am UTC](https://forum.sambapos.com/t/how-can-i-change-ticket-explorer-columns/32140 "2026-07-15T11:26:53Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![Memo](https://forum.sambapos.com/user_avatar/forum.sambapos.com/memo/32/55443_2.png) [@Memo](https://forum.sambapos.com/u/Memo)\
**Post date:** [July 15, 2026, 5:58pm UTC](https://forum.sambapos.com/t/how-can-i-change-ticket-explorer-columns/32140/5 "2026-07-15T17:58:31Z")

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You can disable identity cache like Posflow suggested and deal with the possible performance hit.

For the ticket number, I don’t think it’s possible as it stands. There’s also the issue of splitting/merging tickets that can cause gaps as the old tickets are delete instead of just cleared (iirc).

You can show the tax guys these threads, one for SambaPOS and one for SQL Server:

> [@Ticket Number Configuration](https://forum.sambapos.com/t/ticket-number-configuration/2538/16):
>
> @chair fyi: When you move orders across tickets new tickets receives new numbers and old empty tickets closes. When you list open tickets you may think numbers skipped.

> **[Learn to avoid an identity jump issue (IDENTITY\_CACHE) with the help of Trace...](https://www.sqlshack.com/learn-to-avoid-an-identity-jump-issue-identity_cache-with-the-help-of-trace-command-t272/)**
>
> In this article, we explained the purpose of the Identity Cache feature with the identity jump issue. Identity jump happens when the SQL Server instance gets force restarted.

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