How configure default customer to all new ticket

[QMcKay]

@JTRTech

maybe an ask question prompt on the payment screen button/rule to check customer selected before going to payment screen.

Nice option to have …

##Actions

##CS Ask Question Customer Select [Ask Question] (Action)##

Action Name:	CS Ask Question Customer Select
Action Type:	Ask Question

###Parameters:###

Question:	[:question]
Buttons:	[:buttons]
Automation Command Name:	[:AMCname]
Background Color:	[:BGcolor]
Transparent Color:	[:TPcolor]

---

##CS Select Entity [Change Ticket Entity] (Action)##

Action Name:	CS Select Entity
Action Type:	Change Ticket Entity

###Parameters:###

Can Create Ticket:	True
Can Create Entity:	True
Entity Type Name:	[:entityType]
Entity Name:
Entity Search Value:
Update Null Entity:
Entity Screen Name:	[:screenName]
Entity Screen Search Value:

---

##Rules

##Settle Rule [Automation Command Executed] (Rule)##

Rule Name:	Settle Rule
Event Name:	Automation Command Executed
Rule Tags:

Custom Constraint List (1):

Execute Rule if:

Matches

Automation Command Name

Equals

Settle

##Actions (2):##

CS Ask Question Customer Select

Constraint: ‘{ENTITY NAME:Customers}’ == ‘’

question:	Do you want to select a Customer?
buttons:	Yes=Yes:Green;Gray,No=No:Blue;Gray,CANCEL=Cancel:Red;Gray
AMCname:	CS Apply Answer
BGcolor:
TPcolor:

Display Payment Screen

Constraint: ‘{ENTITY NAME:Customers}’ != ‘’

##Mappings##

Mappings

Terminal	User Role	Department	Ticket Type
*	*	*	*

---

##CS Apply Answer [Automation Command Executed] (Rule)##

Rule Name:	CS Apply Answer
Event Name:	Automation Command Executed
Rule Tags:

Custom Constraint List (2):

Execute Rule if:

Matches

Automation Command Name	Equals	CS Apply Answer
Command Value	Not Equals	Cancel

##Actions (2):##

CS Select Entity

Constraint: ‘[:CommandValue]’ == ‘Yes’

entityType:	Customers
screenName:	Customers

Display Payment Screen

Constraint: ‘[:CommandValue]’ == ‘No’

##Mappings##

Mappings

Terminal	User Role	Department	Ticket Type
*	*	*	*

---