Ya sorry I was trying to refer to something related to what I’m looking for. Not sure how the second topic got there though??
Thanks to the help of @josephrussell and yourself, I was able to make a report for my waiters to print at the end of their shift as the Work Period Report was no longer usable for them. Problem is, some of them print this report before closing all their tables and now I need to find out which waiter it was. I’m hoping that rather than having to print each of their reports separately I can just print one report that shows all Waiters like how the Work Period Report shows all Users. So if {CURRENTUSER} gives the logged in user their report is there something I can put that prints ALL USERS?
Why wouldn’t their tables be transferred to another waiter prior to closing or prior to ending the work period? The main point of transferring tables for owner/manager is to reconcile different till balances. Currently our waiters print an End of Shift Report (custom report) based upon the Employee/Waiter Entity and put that in their till. If they have any tables prior to end of shift they transfer them to another waiter. The Work Period Report does show “settled by” user and should match the original “Transfer between waiters” concept as if we’re mainly concerned with what user settles the ticket, not who opened it.
One is tracking who added the orders to ticket the other is showing who took payment. So both are working fine. Maybe you should rename your user sales report to user settle report.
Upgraded to 5.1.56 this morning so I could implement this into my work period report and now I can’t send or close a ticket. Any ideas what may have happened?
No it doesn’t. If I push Close Ticket nothing happens and if I push Settle Ticket it takes me to the Settle screen and once I Settle it the screen goes right back into the ticket. Course it’s busy as hell here too!
Went back to 5.1.50 and everything is fine again. For some reason my system doesn’t work with 5.1.56?? Did some really weird things with my automation. For instance: when I push my “change server” button instead of prompting for User id it wiped the server right off the ticket.
Tried to upload my backup (zip file) from both my test comp and my live comp and both just disappear at 14 percent. is it because its too big? … 52,000KB
Tried the 5.1.57 update and still have the same problem as I did with the 5.1.56 update. Can’t leave a ticket and the only way I can shutdown Samba once in a ticket is through the Task Manager?
Sounds like an automation/button mapping issue to me…
When you say you cant leave the ticket once open, how so?
Close Button doesnt respond? (Can you add order/other buttons work?)
Close Button Grayed out = mapping issue for enable
Close button not there = mapping issue for visable
Close button is there and responds when I push it but nothing happens.
I can add orders just fine.
When I push Settle button it takes me to the cash out screen but when I close it, it just bounces me right back into the ticket.
Gotta be a change made in the 5.1.56 update… Everything worked fine before that.
