Create a section for tip amount under bill so customer can add tip between step 3-4
Do not close ticket automatically after settling ticket. Instead create a specific button to close ticket and display table as empty.
Create a specific ticket type for tips and create additional tickets for tips. So you can record them anytime you want and settle it with related payment type to determine how they paid.
I am trying to add credit card over payment as tip. i.e. Bill is 20, customer pays 25 on credit card, tip is 5. This should automatically be added as a tip if the user enters the full amount and hits ‘Credit Card’ on the payment screen. Much like cash payment becomes ‘change due’ except it would show as ‘Tip Amount’ and ‘Change Due’ would be 0.
This would avoid mistakes when the waiter would have to normally calculate the tip themselves and enter it. Often the waiter would go to a table and the customer would just say, make the total 25 (on credit card).
I tried to follow the guide given here but this seems to be for an older version.
In South Africa this is how almost all restuarants work. The waiter keeps their cash tips and credit card tips get deducted from their cash takings (or the restuarant’s own cash if the waiter had none) and paid to them at the end of their shift.
This causes some problems because on the docket it will print e.g.
Discount %10 -5.5
Tip %22 22
How do I get rid of the “%22” on the Tip line?
2: How can I assign a waiter to each Tip for the reports? I know how to display a user on the ticket with {USER NAME} but how to allocation a certain User to a Tip in reports?
Think of it like a little friendly competition for the staff (as long as they do not hassle the guests) for who receives the most and is most liked by the customers.
3: If I add a Tip and then return to the ordering screen it will say at the bottom
Ticket Total:
Tip
Tax Total:
How can I get the Tip text to align with the Ticket Total and Tax Total? and also have a “:” after it ?
4: How do I stop the Tips being added to the Tax at the end of the docket? (It should be included in total but not tax) Is that even possible?
No, that does not work as its just added to the Total of the Bill with out reference to the Tip i.e. there is not Tip line any more if I tick the “Tax Include” option
Well… OK. So the question is Why Tip line does not appears? Maybe you made a mistake while preparing your printer template. Can you please post a screen shot of your whole printer template?
2.) In this country tips are not taxed. **How do I stop Tips being counted towards tax?** If I enable "Include Tax" setting for tip calculation type the Tip line for some reason will not be printed anymore ...?
3.) How can I get the Tip text to align with the Ticket Total and Tax Total? There is no spacing before it in the setup. See image below
4.) Is it possible to assign a waiter to each Tip for the reports? I know how to display a user on the ticket with {USER NAME} but how to allocation a certain User to a Tip in reports? Think of it like a little friendly competition between the staff and a way of increasing productivity (as long as they do not hassle the guests).
I am trying to get the tips to reflect for this user report. Any thoughts on what I need to correct?
I have tips setup as per the tutorials, as a servicing charge transaction under Calculation Type.
That assumes your calculation type named as TIP. If it is something else you should change CT=TIP part. (CT stands for Calculation Type). Also names are case sensitive so if template named as Tip, referencing it as TIP won’t work.