How to go back to main screen once status has been changed

paxi · October 9, 2014, 2:33pm

Okay - the way i’ve setup my POS is that i can’t print a bill till the time the payment is settled.

Also, in my current setup the “enabled state” for the closed ticket is:

Now with this current i face an issue. If i enter the department screen and don’t select any menu item i’m able to get back to the main screen by pressing the Main Menu screen located on the bottom right.

However, if i’ve selected an item and even after i remove it , i’m unable to return to the main screen by pressing the Main Menu button, because its status is now “New Orders”.

which is why i’ve added a menu item “cancel” and given it a very low value so that IF i want to go back to the desktop i can by punching in one ticket, containgin the product “Cancel”

so the finances aren’t really affected by this. Now the issue with this is that it messes up the order numbers … now is there any way to go back to the main screen, if i’ve added and removed a product, without punching in a dummy item?

emre · October 9, 2014, 2:56pm

Clear Enabled States value of close button.

paxi · October 9, 2014, 5:03pm

When i do that that it for some reason prints and the order number is updated even when i’ve set the bill to be printed only when payment is settled :s

emre · October 9, 2014, 6:11pm

So your rule that executes the print job not correctly configured. Post a screenshot of that rule here.

paxi · October 9, 2014, 9:35pm

Here’s the Screen shot of how my printing is setup.

The last three are print commands.

Now i’m facing a few issues with printing. See if it has anything to do with how the rules are setup.

emre · October 9, 2014, 11:20pm

You can try adding one more constraint to be ensure this is a valid paid ticket. For example it can be …

~~{ORDER COUNT} Greater 0~~

Edit: This suggestion might create issues. Read my next comment.

Jesse · October 9, 2014, 11:23pm

BTW thought I would point out that Before Ticket Closing is not Payment Settled.

I dont think that is related but I thought I would point that out.

emre · October 9, 2014, 11:28pm

Wow I’ve didn’t noticed that. So my solution can create an issue when we move all items to a different ticket. Moving print bill actions to payment processed rule and making remaining amount check there is a better idea.

Jesse · October 9, 2014, 11:31pm

Looking at it this should solve his issue.