How to keep track of answer?

[Jesse]

I would think the best solution would be using the Ticket Logging feature and log the Command Value for button clicks to each ticket. You can then use reporting to get your totals.

We have {REPORT TICKET LOG DETAILS} and here is a good read on how to use this.

Creating Ticket Logs to Improve Security

You need to install at least 5.1.51 version Why we need logging? SambaPOS contains improved ticket logging system to improve security. Adding Admin PIN’s or limiting staff permissions is always a good choice but each permission adds a little complexity to workflow. Instead of limiting users keeping track of how certain features used might be a better solution. By using techniques demonstrated here you can track anything done inside tickets. In this tutorial we’ll keep tra…