# How to transfer table between waiters? **URL:** \ **Category:** V5 Question\ **Created:** [October 18, 2015, 8:22pm UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707 "2015-10-18T20:22:07Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![josephrussell](https://forum.sambapos.com/user_avatar/forum.sambapos.com/josephrussell/32/57854_2.png) [@josephrussell](https://forum.sambapos.com/u/josephrussell)\ **Post date:** [October 20, 2015, 7:28am UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/21 "2015-10-20T07:28:29Z")
In addition to adding the actions and rules below you will need to have: 1. Setup Employee User Type 2. Setup Employee Entity Type 3. Add your Users as an Entity under Employee identical to their Username You can change name to something different than Employee, however it was built off of @Jesse’s time clock function from v4. ![](https://forum.sambapos.com/uploads/default/original/2X/d/d30d026220b7fc4fd167f001e9392c1dfcf6b6e5.png) No ![](https://forum.sambapos.com/uploads/default/original/2X/b/bccdbc1ed8d93dcb251e496654ab2ee88fd03dc2.png) Yes ![](https://forum.sambapos.com/uploads/default/original/2X/5/5230d044f1005cba7bc52e9a6b069a0e95233d63.png) ACTIONS TO\_Take Ownership ![](https://forum.sambapos.com/uploads/default/original/2X/4/405ac0f07bd701fcec701e3f669ee9b780ea6b61.png) TO\_Take Ownership Ask ![](https://forum.sambapos.com/uploads/default/original/2X/2/26a592ecfd460f591f278db7d1b511f5b9c65ad3.png) TO\_Take Ownership Cancel (or can use Close Ticket) ![](https://forum.sambapos.com/uploads/default/original/2X/0/081e759f8846b8468cdeabef0ff76725204d3d85.png) RULES TO\_Take Ownership ![](https://forum.sambapos.com/uploads/default/original/2X/e/e8dcaced22cb36e309dfd07222d86b66014e03fc.png) TO\_Display Ticket ![](https://forum.sambapos.com/uploads/default/original/2X/5/513a1bfae38da5fcecdd964afef2853cf7e199d1.PNG) TO\_Take Ownership Ticket Display ![](https://forum.sambapos.com/uploads/default/original/2X/f/f3281295249ff0e69ec7aa061f17f0eb88c74500.png) New Ticket Creating Rule ![](https://forum.sambapos.com/uploads/default/original/2X/9/98c947c50d6004f32fb06133c40cf6b739176130.png) Hope this helps. Thanks, J ---
**Author:** ![aaronrrc](https://forum.sambapos.com/user_avatar/forum.sambapos.com/aaronrrc/32/15233_2.png) [@aaronrrc](https://forum.sambapos.com/u/aaronrrc)\ **Post date:** [October 20, 2015, 10:04pm UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/22 "2015-10-20T22:04:33Z")
Of course it helps!, I got in some trouble because of my Waiters Role permissions and because lack of {:CURRENTUSER} in To\_take ownership rule, but now it works!!, I cant thank you enough for your help! For the Cancel button feature I tried something like this but unsuccesful, I dont know if its possible, because we have to avoid displaying ticket, any idea @Jesse? ![](https://forum.sambapos.com/uploads/default/original/2X/2/2edeea5f6e7de930dd7f6e5ca18e8e476ba57403.JPG) ---
**Author:** ![aaronrrc](https://forum.sambapos.com/user_avatar/forum.sambapos.com/aaronrrc/32/15233_2.png) [@aaronrrc](https://forum.sambapos.com/u/aaronrrc)\ **Post date:** [October 20, 2015, 10:06pm UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/23 "2015-10-20T22:06:14Z")
@emre, is it possible to move Joseph transfer table method to Tutorials? I think a lot of people need this functionality, thanks ---
**Author:** ![josephrussell](https://forum.sambapos.com/user_avatar/forum.sambapos.com/josephrussell/32/57854_2.png) [@josephrussell](https://forum.sambapos.com/u/josephrussell)\ **Post date:** [October 20, 2015, 10:24pm UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/24 "2015-10-20T22:24:17Z")
> [@aaronrrc](#): > > I got in some trouble because of my Waiters Role permissions and because lack of {:CURRENTUSER} in To\_take ownership rule, but now it works!!, I cant thank you enough for your help! I see the problem, I’ll update the image at home. Thanks, J ---
**Author:** ![sukasem](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/s/b38774/32.png) [@sukasem](https://forum.sambapos.com/u/sukasem)\ **Post date:** [October 20, 2015, 10:34pm UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/25 "2015-10-20T22:34:49Z")
> [@aaronrrc](#): > > For the Cancel button feature I tried something like this but unsuccesful, I dont know if its possible, because we have to avoid displaying ticket, any idea @kendash? Do you have Cancel=C in Askquestion Buttons? ---
**Author:** ![aaronrrc](https://forum.sambapos.com/user_avatar/forum.sambapos.com/aaronrrc/32/15233_2.png) [@aaronrrc](https://forum.sambapos.com/u/aaronrrc)\ **Post date:** [October 20, 2015, 10:35pm UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/26 "2015-10-20T22:35:59Z")
Yes I have it, Actually I have Yes, No and Cancel, but still displays the ticket after pressing Cancel ---
**Author:** ![sukasem](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/s/b38774/32.png) [@sukasem](https://forum.sambapos.com/u/sukasem)\ **Post date:** [October 20, 2015, 11:01pm UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/27 "2015-10-20T23:01:06Z")
Add Show Message `[:CommandValue]` to Cancel Rule and remove Command Value Equals C See what command value was passed. ---
**Author:** ![aaronrrc](https://forum.sambapos.com/user_avatar/forum.sambapos.com/aaronrrc/32/15233_2.png) [@aaronrrc](https://forum.sambapos.com/u/aaronrrc)\ **Post date:** [October 20, 2015, 11:49pm UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/29 "2015-10-20T23:49:49Z")
@sukasem, I did it and what is Passed is exactly “C”, so there must be an action to undo display ticket when selecting a table, any ideas? ![](https://forum.sambapos.com/uploads/default/original/2X/e/ee8a1f3397975f22b5dcd3a5658999a818363cfb.JPG) ---
**Author:** ![sukasem](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/s/b38774/32.png) [@sukasem](https://forum.sambapos.com/u/sukasem)\ **Post date:** [October 20, 2015, 11:55pm UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/30 "2015-10-20T23:55:08Z")
Show Message is not in Ticket Screen? Where is Automation command button Take Ownership locate? ---
**Author:** ![aaronrrc](https://forum.sambapos.com/user_avatar/forum.sambapos.com/aaronrrc/32/15233_2.png) [@aaronrrc](https://forum.sambapos.com/u/aaronrrc)\ **Post date:** [October 20, 2015, 11:57pm UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/31 "2015-10-20T23:57:40Z")
There’s not a button, actually the automation command its an Action named Take Ownership, in this case every table its an automated command button. ---
**Author:** ![sukasem](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/s/b38774/32.png) [@sukasem](https://forum.sambapos.com/u/sukasem)\ **Post date:** [October 20, 2015, 11:59pm UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/32 "2015-10-20T23:59:07Z")
how you trigger automation command? I think you use wrong event (Entity Selected). Close Ticket is not working because this occur before ticket opened to begin with so, no ticket to be closed. ---
**Author:** ![aaronrrc](https://forum.sambapos.com/user_avatar/forum.sambapos.com/aaronrrc/32/15233_2.png) [@aaronrrc](https://forum.sambapos.com/u/aaronrrc)\ **Post date:** [October 21, 2015, 12:02am UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/33 "2015-10-21T00:02:54Z")
With ticket opened Event: ![](https://forum.sambapos.com/uploads/default/original/2X/5/569c037fd3faf949e604556f0de8616838c1b523.JPG) ---
**Author:** ![aaronrrc](https://forum.sambapos.com/user_avatar/forum.sambapos.com/aaronrrc/32/15233_2.png) [@aaronrrc](https://forum.sambapos.com/u/aaronrrc)\ **Post date:** [October 21, 2015, 12:05am UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/34 "2015-10-21T00:05:55Z")
The Ask prompts when ticket opened, so in deed its open, am I wrong? ---
**Author:** ![sukasem](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/s/b38774/32.png) [@sukasem](https://forum.sambapos.com/u/sukasem)\ **Post date:** [October 21, 2015, 12:07am UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/35 "2015-10-21T00:07:49Z")
Don’t know but why the screenshot you show is not in ticket screen. And Rule you show is not the one that you show screenshot of show message earlier. ---
**Author:** ![aaronrrc](https://forum.sambapos.com/user_avatar/forum.sambapos.com/aaronrrc/32/15233_2.png) [@aaronrrc](https://forum.sambapos.com/u/aaronrrc)\ **Post date:** [October 21, 2015, 12:11am UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/36 "2015-10-21T00:11:52Z")
Ok, all the process is not in ticket screen, it is in Table select Screen, in this case the ask prompt triggers when a table its selected (ticket opened). Do you refer to this one? : ![](https://forum.sambapos.com/uploads/default/original/2X/5/54e3ce3ee4239ce0bb4c00172bcddda63a204a30.JPG) ---
**Author:** ![aaronrrc](https://forum.sambapos.com/user_avatar/forum.sambapos.com/aaronrrc/32/15233_2.png) [@aaronrrc](https://forum.sambapos.com/u/aaronrrc)\ **Post date:** [October 21, 2015, 12:13am UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/37 "2015-10-21T00:13:34Z")
What I did is to add an Action named Show Message: ![](https://forum.sambapos.com/uploads/default/original/2X/5/5fc69d3cf0ada683c6edf018a611357604aee98c.JPG) ---
**Author:** ![sukasem](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/s/b38774/32.png) [@sukasem](https://forum.sambapos.com/u/sukasem)\ **Post date:** [October 21, 2015, 12:28am UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/38 "2015-10-21T00:28:30Z")
Screenshot of Take ownership Rule (Ask Question Yes, No, Cancel) And screenshot of ask question popup please ---
**Author:** ![aaronrrc](https://forum.sambapos.com/user_avatar/forum.sambapos.com/aaronrrc/32/15233_2.png) [@aaronrrc](https://forum.sambapos.com/u/aaronrrc)\ **Post date:** [October 21, 2015, 1:08am UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/39 "2015-10-21T01:08:04Z")
Is the same as Joseph in earlier posts: ![](https://forum.sambapos.com/uploads/default/original/2X/d/d96be7df47754198b00538e2878d2e2eed56b6dc.JPG) ![](https://forum.sambapos.com/uploads/default/original/2X/a/ae62a546226ea8c09e3c6af5a14eb98a8ef6373b.JPG) ---
**Author:** ![sukasem](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/s/b38774/32.png) [@sukasem](https://forum.sambapos.com/u/sukasem)\ **Post date:** [October 21, 2015, 1:13am UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/40 "2015-10-21T01:13:01Z")
Need the rule that you put ask question action. Can you try to change from Ticket Opened to Ticket Displayed. ---
**Author:** ![aaronrrc](https://forum.sambapos.com/user_avatar/forum.sambapos.com/aaronrrc/32/15233_2.png) [@aaronrrc](https://forum.sambapos.com/u/aaronrrc)\ **Post date:** [October 21, 2015, 1:15am UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/41 "2015-10-21T01:15:29Z")
I dont understand, check out how it works on post 20 by @josephrussell [Previous page](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707.md?page=1) [Next page](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707.md?page=3)