# How to transfer table between waiters?

**URL:** <https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707>\
**Category:** V5 Question\
**Created:** [October 18, 2015, 8:22pm UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707 "2015-10-18T20:22:07Z")\
**Posts on this page:** 9\
**Page:** 3

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**Author:** ![sukasem](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/s/b38774/32.png) [@sukasem](https://forum.sambapos.com/u/sukasem)\
**Post date:** [October 21, 2015, 1:16am UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/42 "2015-10-21T01:16:23Z")

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Yes I see it now. it is NOT in ticket screen that why close ticket doesn’t work I guess. Try change it from Ticket Opened to Ticket Displayed to see if close ticket work.

It is weird right. Ticket Opened event but it is not displayed yet.

@josephrussell How you handle No answer?

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**Author:** ![josephrussell](https://forum.sambapos.com/user_avatar/forum.sambapos.com/josephrussell/32/57854_2.png) [@josephrussell](https://forum.sambapos.com/u/josephrussell)\
**Post date:** [October 21, 2015, 2:22am UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/43 "2015-10-21T02:22:01Z")

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I didn’t have cancel working. I’ve updated the tutorial above and Yes, No, Cancel should be fine now. Let me know if you have any issues.

> [@How to transfer table between waiters?](http://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/21):
>
> In addition to adding the actions and rules below you will need to have: Setup Employee User Type Setup Employee Entity Type Add your Users as an Entity under Employee identical to their Username You can change name to something different than Employee, however it was built off of @Jesse’s time clock function from v4. No [image] Yes [image] ACTIONS TO\_Take Ownership [image] TO\_Take Ownership Ask TO\_Take Ownership Cancel (or can use Close Ticket) RULES T…

J

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**Author:** ![aaronrrc](https://forum.sambapos.com/user_avatar/forum.sambapos.com/aaronrrc/32/15233_2.png) [@aaronrrc](https://forum.sambapos.com/u/aaronrrc)\
**Post date:** [October 21, 2015, 6:37am UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/44 "2015-10-21T06:37:10Z")

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That was completely awesome @josephrussell, I really appreciate you share your knowledge!  
I edited Post 1 and moved this thread to V5 Tutorials, it is ok?  
One last thing, maybe you can add to the tutorial the display ticket action to refresh screen with new user:

 ![](https://forum.sambapos.com/uploads/default/original/2X/d/dfb6d2344c27d53ff5addc59bf0d9b6a3a7d4289.JPG)  
 ![](https://forum.sambapos.com/uploads/default/original/2X/6/686d7ce2746be9241f2905cd214286ac2010fbb6.JPG)

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**Author:** ![josephrussell](https://forum.sambapos.com/user_avatar/forum.sambapos.com/josephrussell/32/57854_2.png) [@josephrussell](https://forum.sambapos.com/u/josephrussell)\
**Post date:** [October 21, 2015, 7:03am UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/45 "2015-10-21T07:03:29Z")

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Looks good, glad its working. I might update my system at the restaurant to use this workflow. Currently its still operating on the old setup. I removed display ticket, but that was when it was “ticket opened” not displayed, now its needed again. Good catch. TTYL

J

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**Author:** ![sukasem](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/s/b38774/32.png) [@sukasem](https://forum.sambapos.com/u/sukasem)\
**Post date:** [October 21, 2015, 7:12am UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/46 "2015-10-21T07:12:45Z")

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All because you trigger wrong event 1 step too soon. Maybe the event name misleading lol.  
Ticket Opened should be opposite to Ticket Closed. 🙂

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**Author:** ![dkirk](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/439d5e/32.png) [@dkirk](https://forum.sambapos.com/u/dkirk)\
**Post date:** [April 10, 2017, 5:16pm UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/47 "2017-04-10T17:16:59Z")

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Do you know if this tutorial is still available?

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**Author:** ![dkirk](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/d/439d5e/32.png) [@dkirk](https://forum.sambapos.com/u/dkirk)\
**Post date:** [April 10, 2017, 5:19pm UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/48 "2017-04-10T17:19:04Z")

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Is your tutorial still available?

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**Author:** ![aaronrrc](https://forum.sambapos.com/user_avatar/forum.sambapos.com/aaronrrc/32/15233_2.png) [@aaronrrc](https://forum.sambapos.com/u/aaronrrc)\
**Post date:** [April 14, 2017, 8:05pm UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/49 "2017-04-14T20:05:34Z")

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Hey dkirk, the .zip from josephrusell is not available, but you can follow the instructions and you will get the same results. Click on the josephrusell tutorial, in the first post of this thread.

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**Author:** ![josephrussell](https://forum.sambapos.com/user_avatar/forum.sambapos.com/josephrussell/32/57854_2.png) [@josephrussell](https://forum.sambapos.com/u/josephrussell)\
**Post date:** [April 15, 2017, 7:20pm UTC](https://forum.sambapos.com/t/how-to-transfer-table-between-waiters/7707/50 "2017-04-15T19:20:51Z")

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@dkirk aaronrrc is right. If its confusing read up on entities and have to assign them to tickets. Let us know if you have any problems. I might have the zip kicking around.

JCR

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