# I need help for printing bill out in correct size and setup it up **URL:** \ **Category:** V5 Question\ **Created:** [March 22, 2016, 5:03pm UTC](https://forum.sambapos.com/t/i-need-help-for-printing-bill-out-in-correct-size-and-setup-it-up/9990 "2016-03-22T17:03:04Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![JTRTech](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jtrtech/32/21270_2.png) [@JTRTech](https://forum.sambapos.com/u/JTRTech)\ **Post date:** [March 22, 2016, 8:28pm UTC](https://forum.sambapos.com/t/i-need-help-for-printing-bill-out-in-correct-size-and-setup-it-up/9990/41 "2016-03-22T20:28:23Z")
> [@mavericks](#): > > how do you change the font size if im using C00 00 is the font size/ratio, C11 would be next up with and height, you can use them indipendently like C01 or C10… ---
**Author:** ![mavericks](https://forum.sambapos.com/user_avatar/forum.sambapos.com/mavericks/32/30357_2.png) [@mavericks](https://forum.sambapos.com/u/mavericks)\ **Post date:** [March 22, 2016, 9:07pm UTC](https://forum.sambapos.com/t/i-need-help-for-printing-bill-out-in-correct-size-and-setup-it-up/9990/42 "2016-03-22T21:07:49Z")
![](https://forum.sambapos.com/uploads/default/original/3X/3/3/3388287e15b3d4bef65994c12699bbb85ea8aad6.png) logo doesn’t work when i print it out ---
**Author:** ![mavericks](https://forum.sambapos.com/user_avatar/forum.sambapos.com/mavericks/32/30357_2.png) [@mavericks](https://forum.sambapos.com/u/mavericks)\ **Post date:** [March 22, 2016, 9:08pm UTC](https://forum.sambapos.com/t/i-need-help-for-printing-bill-out-in-correct-size-and-setup-it-up/9990/43 "2016-03-22T21:08:45Z")
![](https://forum.sambapos.com/uploads/default/original/3X/1/2/126223c147fe3d6ba8bf544e1f73abcf0f2df384.png) ---
**Author:** ![mavericks](https://forum.sambapos.com/user_avatar/forum.sambapos.com/mavericks/32/30357_2.png) [@mavericks](https://forum.sambapos.com/u/mavericks)\ **Post date:** [March 22, 2016, 9:09pm UTC](https://forum.sambapos.com/t/i-need-help-for-printing-bill-out-in-correct-size-and-setup-it-up/9990/44 "2016-03-22T21:09:20Z")
![](https://forum.sambapos.com/uploads/default/original/3X/5/5/55f003ae5a69f28932616b2709c8c040b916801b.png) can’t get the font bigger ---
**Author:** ![JTRTech](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jtrtech/32/21270_2.png) [@JTRTech](https://forum.sambapos.com/u/JTRTech)\ **Post date:** [March 22, 2016, 9:13pm UTC](https://forum.sambapos.com/t/i-need-help-for-printing-bill-out-in-correct-size-and-setup-it-up/9990/45 "2016-03-22T21:13:07Z")
> [@mavericks](#): > > can’t get the font bigger Font size doesnt render in the preview, how is it printing? Have you changed printer back to ESC/POS from HTML? ---
**Author:** ![JTRTech](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jtrtech/32/21270_2.png) [@JTRTech](https://forum.sambapos.com/u/JTRTech)\ **Post date:** [March 22, 2016, 9:13pm UTC](https://forum.sambapos.com/t/i-need-help-for-printing-bill-out-in-correct-size-and-setup-it-up/9990/46 "2016-03-22T21:13:40Z")
Try a different location for the image. Show a screenshot of the file and its location. ---
**Author:** ![mavericks](https://forum.sambapos.com/user_avatar/forum.sambapos.com/mavericks/32/30357_2.png) [@mavericks](https://forum.sambapos.com/u/mavericks)\ **Post date:** [March 22, 2016, 9:15pm UTC](https://forum.sambapos.com/t/i-need-help-for-printing-bill-out-in-correct-size-and-setup-it-up/9990/47 "2016-03-22T21:15:11Z")
![](https://forum.sambapos.com/uploads/default/original/3X/c/b/cbc7e4ad177500e99f0109584592c2d563493c6c.png) ---
**Author:** ![JTRTech](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jtrtech/32/21270_2.png) [@JTRTech](https://forum.sambapos.com/u/JTRTech)\ **Post date:** [March 22, 2016, 9:17pm UTC](https://forum.sambapos.com/t/i-need-help-for-printing-bill-out-in-correct-size-and-setup-it-up/9990/48 "2016-03-22T21:17:34Z")
Ok, so its back as ESC/POS But how is it actually printing? not just the preview on template screen? ---
**Author:** ![mavericks](https://forum.sambapos.com/user_avatar/forum.sambapos.com/mavericks/32/30357_2.png) [@mavericks](https://forum.sambapos.com/u/mavericks)\ **Post date:** [March 22, 2016, 9:28pm UTC](https://forum.sambapos.com/t/i-need-help-for-printing-bill-out-in-correct-size-and-setup-it-up/9990/49 "2016-03-22T21:28:52Z")
![](https://forum.sambapos.com/uploads/default/original/3X/4/b/4b5e9d3bfe739b390e37caf580d4c186bb418ad8.jpg) Its not good ---
**Author:** ![mavericks](https://forum.sambapos.com/user_avatar/forum.sambapos.com/mavericks/32/30357_2.png) [@mavericks](https://forum.sambapos.com/u/mavericks)\ **Post date:** [March 22, 2016, 9:55pm UTC](https://forum.sambapos.com/t/i-need-help-for-printing-bill-out-in-correct-size-and-setup-it-up/9990/50 "2016-03-22T21:55:38Z")
its does print after change it ---
**Author:** ![JTRTech](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jtrtech/32/21270_2.png) [@JTRTech](https://forum.sambapos.com/u/JTRTech)\ **Post date:** [March 22, 2016, 10:25pm UTC](https://forum.sambapos.com/t/i-need-help-for-printing-bill-out-in-correct-size-and-setup-it-up/9990/51 "2016-03-22T22:25:04Z")
Character set is wrong by looks of it, not recognising the £ symbol. ---
**Author:** ![mavericks](https://forum.sambapos.com/user_avatar/forum.sambapos.com/mavericks/32/30357_2.png) [@mavericks](https://forum.sambapos.com/u/mavericks)\ **Post date:** [March 23, 2016, 7:42am UTC](https://forum.sambapos.com/t/i-need-help-for-printing-bill-out-in-correct-size-and-setup-it-up/9990/52 "2016-03-23T07:42:32Z")
Why… How do you fix that ---
**Author:** ![neo\_classic2004](https://forum.sambapos.com/user_avatar/forum.sambapos.com/neo_classic2004/32/57502_2.png) [@neo\_classic2004](https://forum.sambapos.com/u/neo_classic2004)\ **Post date:** [March 23, 2016, 11:01am UTC](https://forum.sambapos.com/t/i-need-help-for-printing-bill-out-in-correct-size-and-setup-it-up/9990/53 "2016-03-23T11:01:39Z")
why you set it 32 ?? Is it 80mm paper I set it 42. ---
**Author:** ![JTRTech](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jtrtech/32/21270_2.png) [@JTRTech](https://forum.sambapos.com/u/JTRTech)\ **Post date:** [March 23, 2016, 12:00pm UTC](https://forum.sambapos.com/t/i-need-help-for-printing-bill-out-in-correct-size-and-setup-it-up/9990/54 "2016-03-23T12:00:58Z")
> [@neo\_classic2004](#): > > why you set it 32 ?? Is it 80mm paper I set it 42. It got reduced when he was using HTML printer as the sizes not apply to count like when using ESC/POS. > [@mavericks](#): > > Why… How do you fix that Your screenshot you have the charactor set selected!!! You have set to Unicode… ---
**Author:** ![na1978](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/n/3ec8ea/32.png) [@na1978](https://forum.sambapos.com/u/na1978)\ **Post date:** [March 23, 2016, 2:38pm UTC](https://forum.sambapos.com/t/i-need-help-for-printing-bill-out-in-correct-size-and-setup-it-up/9990/55 "2016-03-23T14:38:51Z")
Default setting for Star TSP100 is not ESC/POS. Open Config Utility from Program Files to switch TSP100 to ESC/POS. ---
**Author:** ![mavericks](https://forum.sambapos.com/user_avatar/forum.sambapos.com/mavericks/32/30357_2.png) [@mavericks](https://forum.sambapos.com/u/mavericks)\ **Post date:** [March 26, 2016, 1:02pm UTC](https://forum.sambapos.com/t/i-need-help-for-printing-bill-out-in-correct-size-and-setup-it-up/9990/56 "2016-03-26T13:02:32Z")
![](https://forum.sambapos.com/uploads/default/original/3X/c/8/c8ebe13c4bfcc7b2a50cccf148ee886790e16cc5.jpg) ![](https://forum.sambapos.com/uploads/default/original/3X/e/f/ef800e24b75a465accba8e9dccd808703cbe88ae.png) ![](https://forum.sambapos.com/uploads/default/original/3X/2/4/2434b7bb32682882e3d6c7c6fdfe8bc2992052e2.png) I want make font bit bigger and the receipt is not center on the bill and the spacing from the logo Also order tag it’s doesn’t come up with additional price ---
**Author:** ![markjw](https://forum.sambapos.com/user_avatar/forum.sambapos.com/markjw/32/9942_2.png) [@markjw](https://forum.sambapos.com/u/markjw)\ **Post date:** [March 26, 2016, 5:40pm UTC](https://forum.sambapos.com/t/i-need-help-for-printing-bill-out-in-correct-size-and-setup-it-up/9990/57 "2016-03-26T17:40:11Z")
> [@mavericks](#): > > I want make font bit bigger Your template doesn’t match the output. I think you haven’t installed the correct printer driver, or you have changed some default settings on the printer. Did you follow the example given previously?: > [@na1978](#): > > Default setting for Star TSP100 is not ESC/POS. Open Config Utility from Program Files to switch TSP100 to ESC/POS. Also are you printing this on the Star TSP100? Because you mentioned previously about an Epson. Can you tell us exactly what printers you have and where you have them connected? E.g. which printer for kitchen, which for POS ? > [@mavericks](#): > > the receipt is not center on the bill and the spacing from the logo This is a printer setting and nothing to do with SambaPOS. You need to change these settings either via the printer driver or configuration settings on the printer. Usually printer configuration settings are changed either by a configuration utility or DIP switches on the actual printer - you need to check the user manual for the printer to find out how to change the left margin and top margin. > [@mavericks](#): > > Also order tag it’s doesn’t come up with additional price I am pretty sure this is because you have Chinese text in the order tag. Because one Chinese character actually takes up the space of 2 alphanumeric characters, it can mess with the formatting in ESC/POS mode. Is it possible you don’t print Chinese on the customer receipt and only for the kitchen? Otherwise, you might have to use HTML or the new Document Printer type. You might get better results with the Document Printer over HTML because it gives more flexible customisation, there are some examples you can get and just amend them, however I noticed earlier you struggled with the HTML format so you may have similar issues with the Document Printer. I got a few clients using Chinese on receipts, we always have to use HTML for this reason but we are moving to Document Printer because it gives better flexibility of output (e.g. supports tables, non-fixed width fonts - ideal for Chinese). You can find info and example template for Document Printer in the release notes: > [@SambaPOS 5.1.54 Release](https://forum.sambapos.com/t/sambapos-5-1-54-release/7816): > > Download Link. arrow_down [http://sambapos.com/?wpfb\_dl=135](http://sambapos.com/?wpfb_dl=135) Here are new features that comes with 5.1.54 release. ###Displaying duration on table buttons {ENTITY STATE MINUTES} tag implemented for displaying time passed on table buttons. Here is a sample display format that used New Orders table state. bulb New Orders state enables when we create a new ticket for a table and it changes table color to orange. $1\
\${REPORT TICKET DETAILS:T.RemainingAmount:(TEN.Table=$… As an alternative, which might work fine as a quick fix, just change your order tags section like this: ```auto [ORDER TAGS] -- Format for order tags * {ORDER TAG NAME} {ORDER TAG PRICE} ``` This will result in each order tag on 2 lines, avoids the justified format (which tends to cause problems with Chinese text). It’s not ideal but it “should” work. ---
**Author:** ![mavericks](https://forum.sambapos.com/user_avatar/forum.sambapos.com/mavericks/32/30357_2.png) [@mavericks](https://forum.sambapos.com/u/mavericks)\ **Post date:** [March 26, 2016, 6:39pm UTC](https://forum.sambapos.com/t/i-need-help-for-printing-bill-out-in-correct-size-and-setup-it-up/9990/58 "2016-03-26T18:39:10Z")
How do you fix it not to print on the receipt without messing up with printer template ---
**Author:** ![markjw](https://forum.sambapos.com/user_avatar/forum.sambapos.com/markjw/32/9942_2.png) [@markjw](https://forum.sambapos.com/u/markjw)\ **Post date:** [March 26, 2016, 8:16pm UTC](https://forum.sambapos.com/t/i-need-help-for-printing-bill-out-in-correct-size-and-setup-it-up/9990/59 "2016-03-26T20:16:29Z")
> [@mavericks](#): > > How do you fix it not to print on the receipt without messing up with printer template I already answered that, please read my last post again… 😉 ---
**Author:** ![mavericks](https://forum.sambapos.com/user_avatar/forum.sambapos.com/mavericks/32/30357_2.png) [@mavericks](https://forum.sambapos.com/u/mavericks)\ **Post date:** [March 26, 2016, 9:54pm UTC](https://forum.sambapos.com/t/i-need-help-for-printing-bill-out-in-correct-size-and-setup-it-up/9990/60 "2016-03-26T21:54:44Z")
Can not changed it on my order tag and only print the Chinese into the kitchen I know what you mean. [Previous page](https://forum.sambapos.com/t/i-need-help-for-printing-bill-out-in-correct-size-and-setup-it-up/9990.md?page=2) [Next page](https://forum.sambapos.com/t/i-need-help-for-printing-bill-out-in-correct-size-and-setup-it-up/9990.md?page=4)