after update to last v 60 i noticed some functions not working anymore.
in action window some actions become “undefined” as shown in pic
Yes, it does the issue which will be fixed in v61. Emre already knows this.
You have to recreate those undefined action again that’s all.
Are you sure?
I’ve seen undefined and was due to the ‘more ticket actions’ module not being installed on a new terminal…
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Ensure More Ticket Actions module is installed then check that. From looks of rule that is a Change Ticket Type action which is a More Ticket Actions module feature.