Issue on choosing client

Hello @all,
hi have an issue when im choosing a client on the search client screen and then i put some orders in the ticket and if want then to change the client on the search client screen samba closes the ticket like if clicked on the close ticket button but automaticly.

That is not default behavior. Have you customized it any? Are you using any automation for screen navigation?

That’s what I not understanding I don’t customized it only that I clicked on the screen setup to choose ticket type but that’s not the issue…