Issue when trying to go back to ticket screen after previewing a ticket

The issue I seem to have is when I go to display a closed ticket, then try to close the screen to back to ticket viewer, samba throws back an exception and closes samba.

I removed samba and its program data, re installed using local database as well, created a ticket, closed it, went to preview it, then clicked closed(As main menu wouldn’t work) and it would throw the same exception and close samba.

this is the error I get

[Exception Info 1]

Top-level Exception
Type: System.Reflection.TargetInvocationException
Message: Exception has been thrown by the target of an invocation.
Source: mscorlib
Stack Trace: at System.RuntimeMethodHandle.InvokeMethod(Object target, Object arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object parameters, Object arguments)
at System.Delegate.DynamicInvokeImpl(Object args)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
at System.Windows.Threading.DispatcherOperation.Wait(TimeSpan timeout)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherOperation operation, CancellationToken cancellationToken, TimeSpan timeout)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at Samba.Presentation.Services.Common.ExtensionMethods.PublishEvent[TEventSubject](TEventSubject eventArgs, String eventTopic, Boolean wait)
at Samba.Presentation.Services.Implementations.AutomationModule.NotificationClient.<>c.b__3_0(ActionData x)
at Samba.Services.Implementations.AutomationModule.ActionDataBuilder.InvokeFor(Action1 dataAction) at CallSite.Target(Closure , CallSite , Object , Action1 )
at Samba.Services.Implementations.AutomationModule.RuleExecutor.ExecuteWithoutLogging(Object dataParameter, Action1 dataAction) at Samba.Services.Implementations.AutomationModule.RuleExecutor.ExecuteWith(Object dataParameter, Action1 dataAction)
at Samba.Services.Implementations.AutomationModule.NotificationService.NotifyEvent(String eventName, Object dataParameter, Int32 terminalId, Int32 departmentId, Int32 userRoleId, Int32 ticketTypeId, Action1 dataAction) at Samba.Presentation.Services.Implementations.AutomationModule.NotificationClient.NotifyEvent(String eventName, Object dataObject) at Samba.Modules.PosModule.TicketViewModel.ExecuteAutomationCommand(String automationCommandName, String automationCommandValue, String nextCommandValue, Boolean executeOnce, Boolean clearSelection) at Samba.Modules.PosModule.TicketViewModel.ExecuteAutomationCommand(AutomationCommand automationCommand, String selectedValue, String nextValue) at Samba.Modules.PosModule.TicketViewModel.OnExecuteAutomationCommand(CommandContainerButton obj) at Microsoft.Practices.Prism.Commands.DelegateCommand1.<>c__DisplayClass6.<.ctor>b__2(Object o)
at Microsoft.Practices.Prism.Commands.DelegateCommandBase.Execute(Object parameter)
at Microsoft.Practices.Prism.Commands.DelegateCommandBase.System.Windows.Input.ICommand.Execute(Object parameter)
at MS.Internal.Commands.CommandHelpers.CriticalExecuteCommandSource(ICommandSource commandSource, Boolean userInitiated)
at System.Windows.Controls.Primitives.ButtonBase.OnClick()
at System.Windows.Controls.Primitives.ToggleButton.OnClick()
at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e)
at System.Windows.UIElement.OnMouseLeftButtonUpThunk(Object sender, MouseButtonEventArgs e)
at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget)
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
at System.Windows.UIElement.OnMouseUpThunk(Object sender, MouseButtonEventArgs e)
at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget)
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args)
at System.Windows.UIElement.RaiseEvent(RoutedEventArgs args, Boolean trusted)
at System.Windows.Input.InputManager.ProcessStagingArea()
at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)
at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, WindowMessage msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
at System.Windows.Application.RunDispatcher(Object ignore)
at System.Windows.Application.RunInternal(Window window)
at System.Windows.Application.Run(Window window)
at Samba.Presentation.App.Main()

Inner Exception 1
Type: System.Reflection.TargetInvocationException
Message: Exception has been thrown by the target of an invocation.
Source: mscorlib
Stack Trace: at System.RuntimeMethodHandle.InvokeMethod(Object target, Object arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object parameters, Object arguments)
at System.Delegate.DynamicInvokeImpl(Object args)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
at System.Windows.Threading.DispatcherOperation.Wait(TimeSpan timeout)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherOperation operation, CancellationToken cancellationToken, TimeSpan timeout)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at Samba.Presentation.Services.Common.ExtensionMethods.PublishEvent[TEventSubject](TEventSubject eventArgs, String eventTopic, Boolean wait)
at Samba.Modules.TicketModule.ActionProcessors.CloseActiveTicket.Process(ActionData actionData)
at Samba.Services.Common.RuleActionTypeRegistry.ProcessAction(String actionType, ActionData actionData)
at Samba.Services.Implementations.AutomationModule.AutomationService.ProcessAction(String actionType, ActionData actionData)
at Samba.Modules.AutomationModule.AutomationModule.b__5_0(EventParameters1 x) at Microsoft.Practices.Prism.Events.EventSubscription1.InvokeAction(Action1 action, TPayload argument) at Microsoft.Practices.Prism.Events.EventSubscription1.<>c__DisplayClass2.b__0(Object arguments)
at Microsoft.Practices.Prism.Events.EventBase.InternalPublish(Object arguments)
at Microsoft.Practices.Prism.Events.CompositePresentationEvent`1.Publish(TPayload payload)
at Samba.Presentation.Services.Common.ExtensionMethods.Publish[TEventsubject](TEventsubject eventArgs, String eventTopic, Action expectedAction)

Inner Exception 2
Type: System.Reflection.TargetInvocationException
Message: Exception has been thrown by the target of an invocation.
Source: mscorlib
Stack Trace: at System.RuntimeMethodHandle.InvokeMethod(Object target, Object arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object parameters, Object arguments)
at System.Delegate.DynamicInvokeImpl(Object args)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
at System.Windows.Threading.DispatcherOperation.Wait(TimeSpan timeout)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherOperation operation, CancellationToken cancellationToken, TimeSpan timeout)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at Samba.Presentation.Services.Common.ExtensionMethods.PublishEvent[TEventSubject](TEventSubject eventArgs, String eventTopic, Boolean wait)
at Samba.Presentation.Services.Implementations.AutomationModule.NotificationClient.<>c.b__3_0(ActionData x)
at Samba.Services.Implementations.AutomationModule.ActionDataBuilder.InvokeFor(Action1 dataAction) at CallSite.Target(Closure , CallSite , Object , Action1 )
at Samba.Services.Implementations.AutomationModule.RuleExecutor.ExecuteWithoutLogging(Object dataParameter, Action1 dataAction) at Samba.Services.Implementations.AutomationModule.RuleExecutor.ExecuteWith(Object dataParameter, Action1 dataAction)
at Samba.Services.Implementations.AutomationModule.NotificationService.NotifyEvent(String eventName, Object dataParameter, Int32 terminalId, Int32 departmentId, Int32 userRoleId, Int32 ticketTypeId, Action1 dataAction) at Samba.Presentation.Services.Implementations.AutomationModule.NotificationClient.NotifyEvent(String eventName, Object dataObject) at Samba.Modules.PosModule.PosViewModel.CloseTicket() at Samba.Modules.PosModule.PosViewModel.OnTicketEvent(EventParameters1 obj)
at Microsoft.Practices.Prism.Events.EventSubscription1.InvokeAction(Action1 action, TPayload argument)
at Microsoft.Practices.Prism.Events.EventSubscription1.<>c__DisplayClass2.<GetExecutionStrategy>b__0(Object[] arguments) at Microsoft.Practices.Prism.Events.EventBase.InternalPublish(Object[] arguments) at Microsoft.Practices.Prism.Events.CompositePresentationEvent1.Publish(TPayload payload)
at Samba.Presentation.Services.Common.ExtensionMethods.Publish[TEventsubject](TEventsubject eventArgs, String eventTopic, Action expectedAction)

Inner Exception 3
Type: System.Reflection.TargetInvocationException
Message: Property accessor ‘AccountTransaction’ on object ‘System.Data.Entity.DynamicProxies.Payment_4B1973D6CD0810C064C0D7CE8AF0C08BA7EE4C471BB1A0AF3AD7E7C3D0FEFA65’ threw the following exception:‘The ObjectContext instance has been disposed and can no longer be used for operations that require a connection.’
Source: System
Stack Trace: at System.ComponentModel.ReflectPropertyDescriptor.GetValue(Object component)
at Omu.ValueInjecter.ConventionInjection.Inject(Object source, Object target)
at Omu.ValueInjecter.ValueInjection.Map(Object source, Object target)
at Omu.ValueInjecter.StaticValueInjecter.InjectFrom[T](Object target, Object source)
at Samba.Infrastructure.Data.Injection.CloneInjection.SetValue(ConventionInfo c)
at Omu.ValueInjecter.ConventionInjection.Inject(Object source, Object target)
at Omu.ValueInjecter.ValueInjection.Map(Object source, Object target)
at Omu.ValueInjecter.StaticValueInjecter.InjectFrom[T](Object target, Object source)
at Samba.Infrastructure.Data.Serializer.ObjectCloner.Clone2[T](T item)
at Samba.Services.Implementations.PrinterModule.TicketPrinter.Print()
at Samba.Services.Implementations.PrinterModule.PrinterService.PrintTicket(Ticket ticket, PrintJob printJob, Func2 orderSelector, Boolean highPriority) at Samba.Modules.PrinterModule.ActionProcessors.ExecutePrintJob.<>c__DisplayClass6_0.<Process>b__0() at Samba.Modules.PrinterModule.ActionProcessors.ExecutePrintJob.ExecuteByCopies(Int32 copies, Action action) at Samba.Modules.PrinterModule.ActionProcessors.ExecutePrintJob.Process(ActionData actionData) at Samba.Services.Common.RuleActionTypeRegistry.ProcessAction(String actionType, ActionData actionData) at Samba.Services.Implementations.AutomationModule.AutomationService.ProcessAction(String actionType, ActionData actionData) at Samba.Modules.AutomationModule.AutomationModule.<OnInitialization>b__5_0(EventParameters1 x)
at Microsoft.Practices.Prism.Events.EventSubscription1.InvokeAction(Action1 action, TPayload argument)
at Microsoft.Practices.Prism.Events.EventSubscription1.<>c__DisplayClass2.<GetExecutionStrategy>b__0(Object[] arguments) at Microsoft.Practices.Prism.Events.EventBase.InternalPublish(Object[] arguments) at Microsoft.Practices.Prism.Events.CompositePresentationEvent1.Publish(TPayload payload)
at Samba.Presentation.Services.Common.ExtensionMethods.Publish[TEventsubject](TEventsubject eventArgs, String eventTopic, Action expectedAction)

Inner Exception 4
Type: System.ObjectDisposedException
Message: The ObjectContext instance has been disposed and can no longer be used for operations that require a connection.
Source: EntityFramework
Stack Trace: at System.Data.Entity.Core.Objects.ObjectContext.get_Connection()
at System.Data.Entity.Core.Objects.ObjectQuery1.GetResults(Nullable1 forMergeOption)
at System.Data.Entity.Core.Objects.ObjectQuery1.Execute(MergeOption mergeOption) at System.Data.Entity.Core.Objects.DataClasses.EntityReference1.Load(MergeOption mergeOption)
at System.Data.Entity.Core.Objects.DataClasses.RelatedEnd.DeferredLoad()
at System.Data.Entity.Core.Objects.Internal.LazyLoadBehavior.LoadProperty[TItem](TItem propertyValue, String relationshipName, String targetRoleName, Boolean mustBeNull, Object wrapperObject)
at System.Data.Entity.Core.Objects.Internal.LazyLoadBehavior.<>c__DisplayClass7`2.b__2(TProxy proxy, TItem item)
at System.Data.Entity.DynamicProxies.Payment_4B1973D6CD0810C064C0D7CE8AF0C08BA7EE4C471BB1A0AF3AD7E7C3D0FEFA65.get_AccountTransaction()


[Assembly Info]

mscorlib, Version=4.0.0.0
DevExpress.Xpf.LayoutControl.v14.1, Version=14.1.11.0
System.Xml, Version=4.0.0.0
DevExpress.Xpf.Grid.v14.1, Version=14.1.11.0
System, Version=4.0.0.0
DevExpress.Xpf.Grid.v14.1.Core, Version=14.1.11.0
WindowsBase, Version=4.0.0.0
System.Xaml, Version=4.0.0.0
Samba.Domain, Version=1.0.0.0
System.Core, Version=4.0.0.0
PresentationFramework, Version=4.0.0.0
Samba.Infrastructure, Version=1.0.0.0
Microsoft.Practices.Prism, Version=4.0.0.0
System.Runtime.Serialization, Version=4.0.0.0
Microsoft.Practices.Prism.MefExtensions, Version=4.0.0.0
System.ComponentModel.Composition, Version=4.0.0.0
PresentationCore, Version=4.0.0.0
DevExpress.Xpf.Core.v14.1, Version=14.1.11.0
Samba.Services, Version=1.0.0.0
Samba.Presentation.Services, Version=1.0.0.0
System.Windows.Forms, Version=4.0.0.0
System.Drawing, Version=4.0.0.0
Stateless, Version=1.0.0.0
PropertyTools, Version=2012.4.14.1
Samba.Localization, Version=1.0.0.0
ReachFramework, Version=4.0.0.0
Samba.Infrastructure.Data, Version=1.0.0.0
EntityFramework, Version=6.0.0.0
FluentValidation, Version=3.4.0.0
Omu.ValueInjecter, Version=2.3.0.0
Microsoft.Practices.ServiceLocation, Version=1.0.0.0
Microsoft.CSharp, Version=4.0.0.0
Samba.Persistance, Version=1.0.0.0

However whenever I seem to click Print Bill, it closes the ticket and goes back to Ticket screen without issues. It’s the only way so far I found without it causing an issue or closing on me. Any Ideas?

Somehow it tries to print a unloaded ticket.

The same thing occurs with a default installation and default loaded data within samba. I tried to recreate a back to menu button but failing. I looked at the print bill auto command and rule to understand what it tries to do, so I can better see why it works via print bill and not close button. ill try forward some screenshots to show you. Maybe I’ve done something wrong somewhere, but it is weird as its replicated with default settings all through, hmmm…

Are you executing prints on Ticket Closed event? They should work in Ticket Closing event.

The Ticket Closed event doesn’t have print bill event. However under Print Bill We see the Closing of ticket.


This is the rule for print bill

This is the default close ticket rule

UPDATE: I just realise, when you do click the close ticket button, it does go back to ticket menu screen, but the exception pops up and closes samba.


This occurs after clicking **Close ** button

Can you create a backup and PM me the zip file?

You want the SQL database backup? or the one created through samba?

Sent the backups to ya via PM.

Hmm… I couldn’t reproduce it on my side… but I’ve noticed something.

Can you try this?

  1. Edit Customer Display when Idle action and set Print Ticket parameter as False.
  2. Restart SambaPOS

If it does not solve the issue can you try removing idle display rule that works on ticket closed event?

Ok I just Set Print Ticket parameter to false and tested it. That seems to have fixed the issue. I see where the problem was, I knew It had something to do with my Customer display settings. Having Print ticket as true, would fire the IDLe screen and do a print on the screen. However in saying that, does that mean that it was trying to print information of that ticket on the screen in the event of a LOCKED ticket, and thus throwing the exception?

Yes when Print Ticket enabled action tires to access ticket but as it executes after ticket closed (Ticket Closed event) it generates error.

We intentionally don’t mute such errors so we can capture that kind of issues. I hope it makes sense.

Yup sure does . Thanks Emre, I managed to resolve many tickets relating to that issue.