Hello,
Anyone can help me in this issue (in the picture)?
how can I print on all the paper widely?
Change the line character count in your printer template/printer settings
I changed it, but still didn’t print on all over the paper
Check the paper size in Windows drivers.
Looks like character count is off.
I checked it, it’s 71 mm, I think is correct
Thank you, how can I fix it???
show screenshot of your printer (Main Menu->Manage->Printing->Printers->Your Printer)
How about try generic text printer driver.
I think the generic text printer print on all the paper, but the template is not like this, can I change the template of generic text printer?
note that when I print test page on the print, everything ok, I think the problem is in the configuration.
The text seems too wrap to a new line rather than expanding the entire width of the paper
Try char count 48. Also check printer drivers because that looks like it’s only 58mm
I put a pound on it being drivers set to 58mm on 80mm paper 
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No, it is your printer driver or print setting in your driver.
A lot of ppl use generic text printer driver and have no problem with it.
how can I use generic text printer driver?