{ITEM TAG TOTAL:X} Usage

Hi Guys,

Can you tell me how when I use this command {ITEM TAG TOTAL:X} I use this to work out variable discount levels by the way that are set on the products. Works fantastic however it still includes VOIDED items. How can I stop it doing this.

Regards

Craig

Youll probably want to use a report type { } instead so you can add expressions. - void is usually discounted with (ODI=True).

[=TN(’{ITEM TAG TOTAL:Staff=Y}’) * 0.25] this is what I use to do the calculation,can you explain what I need to change.

Cheers

Craig

Somthing like;

[=TN('{TICKET ORDER COUNT EXP:(MT.Staff=Y) AND (ODI=True)}') * 0.25]

Not 100% sure thats correct, also not sure on v4 compatability, MT. (menu item tag) might be v5 expression

It shouldn’t include voided items unless your not voiding them correctly. Can you show a screenshot?

Don’t have a screenshot I’m afraid this is from a live system that’s still up and running. The issue only happened an hour ago. What do you mean not voiding them correctly we select the order and click void the order is marked as void and goes grey with a line through.

???
Cheers

Craig

… or if possible you can simply clear / modify Staff=Y state when you void an item.

Thanks Emre how would I do that?

Like how you set Staff to Y you’ll set Staff = something else. You’re probably doing it with update order state action.

I set the staff=Y in custom product tags