I have a really custom flow for a cloud kitchen setup.
Basically there are 5 different delivery companies through which my client gets orders, they put it in the POS and it prints & shows on the KDS as expected.
However, two of those companies have a flow where it automatically settles it on the account as Debit & marks ticket as closed.
Those tickets show on the KDS but cant update the kitchen state from Waiting to Accepted.
Is it not possible to update different states (not Status states) once isClosed=1?