Kitchen Printer stops working


I am using one kitchen printer connected with USB cable.

After having the machine idle for some time, if i place an order to the kitchen, the printer does not work. I have to then go to the printer properties and delete the print jobs and then print KOT again.

Has anyone faced similar issues? Is there a solution to this?

Our restaurant has two different terminals where SAMBA POS is used. Both the terminals do not have any connection and is catering to different customers. I face this issue with the kitchen printers of both the terminals.

Sounds like its losing USB settings when it enters sleep mode. This is a hardware issue not Sambapos issue. Try updating your drivers and check your power settings ensure the USB is not being affected.