Lock item in determinate state

Hello everyone. Is it possible to block the insertion of products in a specific state?

I need in waiting state, the item button in the red box are not available. There’s a way?

You can use Order Added to Ticket rule and the check if ticket state is Waiting with a constraint if it is then use cancel order action.

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Ok, many thanks…!

What is the correct syntax?:thinking:

a

Check the printer tags in the print templates, I think it’s

{ ORDER STATE }

No spaces between the curly brackets

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No its not order state I clearly said ticket state. Try {TICKET STATE:Status} Equals Waiting

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Sorry I didn’t read the whole topic just saw he was trying to use order state in the constraint

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