I have noticed a strange behavior since last week. I used to be able to merge tickets and settle them without any issues. Now every time I merge tickets the table remains orange even after settling the bill in full. It creates blank orders without any products on the tickets, just completely blank, these tickets will reflect as open when I try to close a work period. I have a video of what’s happening, posting on my mobile phone now, will upload the video tomorrow morning. If anyone can assist , ‘d really appreciate.
I’m running the latest version, I tested the same database on a lower version and the error is still there.
To close the ticket I’ll have to punch in something, close the table, void the just punched item, close the table again