My customer accounts show all account

Mayowa_Oluyemi · July 30, 2019, 11:18am

Hello guys, please help me
when I want to view my customer account details I see other accounts

Posflow · July 30, 2019, 2:23pm

I dont understand. Whenever you press Settle>Customer Account it ends up in this account?

Jesse · July 30, 2019, 2:45pm

I don’t understand either. What do you mean?

Nizam · July 31, 2019, 9:30am

Problem solved by remote connection. It was caused by selecting a Particular Customer Account as Target for the Customer Account Payment Type which is supposed be blank.

Posflow · July 31, 2019, 9:39am

Yeah I thought that would be an issue

Mayowa_Oluyemi · July 31, 2019, 1:37pm

thank you guys for the help

Mayowa_Oluyemi · July 31, 2019, 6:25pm

sorry guys I need your help again
the waiters made a mistake today in the same account

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The last 8 Transaction was a mistake by one of our waiters is there any way i can void the credit payment

Posflow · August 1, 2019, 5:46am

Go to Manage > Accounts > Transaction Types > Customer Account Transaction and send us a screen shot.

Mayowa_Oluyemi · August 1, 2019, 12:46pm

Jesse · August 1, 2019, 12:47pm

What are they doing wrong?

Mayowa_Oluyemi · August 1, 2019, 12:49pm

they opened the account and add cash to it twice

Jesse · August 1, 2019, 1:15pm

If you have not closed that work period you could go to manage then accounting then transactions then delete that transaction.