Need a Ticket Number with 7 digits long

i searched the forum for that but i didnt found an answer how to configure that…
Please help!

the number needs to start this way: 0000001

For Number Format try putting 7x # like:


Hi QMcKay,
thanx for the answer and how i can put it on the ticket template?
Its not working with {TICKET ID} or {TICKET NO}…

Have you tried create new ticket? It is obviously that it will not work with old ticket.
Maybe logout/login as well.

If not try [=F('{TICKET NO}','0000000')]

thx sukasem
it seems to work now. thx a lot. its just what i wanted!