Number generator not working

V5 Question
1

hellow samba, heres the background, ive got two departments and assign one different ticket type for each one,also each of those tickets got themselves 2 different number generators

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two departments being used: “Restaurante” and “Bajas” (ignore the third one)

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“bajas” is using a ticket type called ticket bajas

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“Restaurante” is using a ticket type called ticket

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this is the config of “ticket”, as u can see its using “numerador de recibos” and “numerador de orden”

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this is the config of “ticket bajas”, as u can see its using “Bajas recibos” and “Bajas ticket”

BUT whenever i sold something no matter in wich restaurant the POS uses the same number for both of them.

2

What do you mean uses same number?

3

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look at the lower part of the report in the Tickets

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look at number column.

I mean that it is using the same ticket Number for both of the departments, my goal is to keep them separate.

4

You wouldn’t want to have duplicate ticket numbers as would undoubtibly at some point cause automation conflists and pretty sure it’s not possible.
For that type of reference number for to lets you would want to use a ticket tag.

5

Look at the Ticket Type column. Those are all the same Ticket Type, so of course they would use the same generator.

6

yes, thats my point…and supposedly they shouldnt be the same since im assignin different number generators to differente ticket types and to differente departments.

7

the department “bajas” its being used for wastages so…the duplicate “shouldnt” be a problem since they being assign to differente departments. i really dont care much for the ticket number of “bajas” i just want to keep them apart, because the ticket number of “restaurante” is the one that it has to be presented to the legal authorities.

8

You can only have 1 number generator for ticket type. Doesn’t matter about department. As far as keeping them separate just filter the report to a specific department before you send it to them.