When you click a order that already has order tags selected the order tag screen combines all the selected order tags into one screen and shows that instead of the usual first category screen that it shows when an order is added. This is causing confusion especially for inexperienced waitresses because they don’t realize what is going on and they think that their order tags are disappearing. They are used to always seeing eggs style order tags when #2 Two Eggs is added but when they go back in they’re seeing something else and panic with confusion.
I just wanted to give my opinion and maybe gather some more opinions on this feature. I personally see it as very annoying and its causing every waitress that I try to teach the system to confusion. I think that consistency is key when trying to learn a program and I feel like this feature breaks that.