# Problems with printing split tickets **URL:** \ **Category:** V5 Question\ **Created:** [December 29, 2021, 12:28am UTC](https://forum.sambapos.com/t/problems-with-printing-split-tickets/25171 "2021-12-29T00:28:05Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Michelle](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/m/6de8d8/32.png) [@Michelle](https://forum.sambapos.com/u/Michelle)\ **Post date:** [December 29, 2021, 12:28am UTC](https://forum.sambapos.com/t/problems-with-printing-split-tickets/25171/1 "2021-12-29T00:28:05Z")
I am having a problem with tickets not printing correctly if I have multiple tickets at a table. If I open each ticket and print, it prints normal. But if I’m at the screen that lists the tickets and click on print bills, it will print a bill for each ticket but it looks like this ![20211228_190725](https://forum.sambapos.com/uploads/default/original/3X/e/0/e088b4eae71a3e86ed3a551f99683f32cf2c4954.jpeg) I love the new split ticket feature except I am having 2 problems with it. First, it does not print when I click on the printer button. The second is that if I click on the knife to split product into 2 or however many, it then goes to confirmation asking if I’m sure I want to split the item into 2 pcs. If I click on Cancel, it still splits the item into 2 anyways. Any help would be greatly appreciated ---
**Author:** ![Memo](https://forum.sambapos.com/user_avatar/forum.sambapos.com/memo/32/55443_2.png) [@Memo](https://forum.sambapos.com/u/Memo)\ **Post date:** [December 29, 2021, 1:46am UTC](https://forum.sambapos.com/t/problems-with-printing-split-tickets/25171/2 "2021-12-29T01:46:52Z")
Could you post a screenshot of your ticket printer configuration and your ticket template, please. at quick glance, there’s an issue under `[DISCOUNTS]`: `{CA{CALCULATION TOTAL}` should be `{CALCULATION TOTAL}` ---
**Author:** ![Jesse](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jesse/32/61493_2.png) [@Jesse](https://forum.sambapos.com/u/Jesse)\ **Post date:** [December 29, 2021, 3:12am UTC](https://forum.sambapos.com/t/problems-with-printing-split-tickets/25171/3 "2021-12-29T03:12:41Z")
You must loop and load each ticket then print it. It looks like that because it didn’t have any ticket loaded. You can use loop value action and `[:Ticket Ids]` to feed them into the loop. ---
**Author:** ![Michelle](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/m/6de8d8/32.png) [@Michelle](https://forum.sambapos.com/u/Michelle)\ **Post date:** [December 29, 2021, 5:01pm UTC](https://forum.sambapos.com/t/problems-with-printing-split-tickets/25171/4 "2021-12-29T17:01:06Z")
![actpmprint](https://forum.sambapos.com/uploads/default/original/3X/1/a/1a0ec08ddae1f5059d51e61618610f6b32f18ad7.jpeg) ![pmloopvalue](https://forum.sambapos.com/uploads/default/original/3X/5/a/5a49b5360a14c028d95f6c0ae912b846f228c484.jpeg) ![ruleload](https://forum.sambapos.com/uploads/default/original/3X/0/6/06f69b81445e6a0ec41d2f9f46db7e9a6e368131.jpeg) ![ruleprint](https://forum.sambapos.com/uploads/default/original/3X/2/1/21188bba39c191ff07b53a9ef0caeb441797a0ae.jpeg) ![tickettemp1](https://forum.sambapos.com/uploads/default/original/3X/1/5/152ac201c4312e1087e628ec531768a82eb5e80c.jpeg) ![printtemp2](https://forum.sambapos.com/uploads/default/original/3X/f/8/f854ef602df89ae8a9deb127f770aaf23f0c4a2e.jpeg) ---
**Author:** ![Jesse](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jesse/32/61493_2.png) [@Jesse](https://forum.sambapos.com/u/Jesse)\ **Post date:** [December 29, 2021, 5:14pm UTC](https://forum.sambapos.com/t/problems-with-printing-split-tickets/25171/5 "2021-12-29T17:14:21Z")
No that is not what I had in mind. I’ll try and show you today. ---
**Author:** ![Jesse](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jesse/32/61493_2.png) [@Jesse](https://forum.sambapos.com/u/Jesse)\ **Post date:** [December 29, 2021, 5:17pm UTC](https://forum.sambapos.com/t/problems-with-printing-split-tickets/25171/6 "2021-12-29T17:17:21Z")
But it looks like that should work. Is it working for you? ---
**Author:** ![Michelle](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/m/6de8d8/32.png) [@Michelle](https://forum.sambapos.com/u/Michelle)\ **Post date:** [December 29, 2021, 5:46pm UTC](https://forum.sambapos.com/t/problems-with-printing-split-tickets/25171/7 "2021-12-29T17:46:55Z")
No. I haven’t changed anything yet. I followed this tutorial [Add Print Button to print selected Tickets - #14 by QMcKay](https://forum.sambapos.com/t/add-print-button-to-print-selected-tickets/4243/14) ---
**Author:** ![Michelle](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/m/6de8d8/32.png) [@Michelle](https://forum.sambapos.com/u/Michelle)\ **Post date:** [December 29, 2021, 5:51pm UTC](https://forum.sambapos.com/t/problems-with-printing-split-tickets/25171/8 "2021-12-29T17:51:28Z")
I also have no clue how to get this to print ![splitscrprint](https://forum.sambapos.com/uploads/default/original/3X/b/1/b1565482de459d73505b8e9bc4ba5925c413595d.jpeg) ---
**Author:** ![Jesse](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jesse/32/61493_2.png) [@Jesse](https://forum.sambapos.com/u/Jesse)\ **Post date:** [December 29, 2021, 6:26pm UTC](https://forum.sambapos.com/t/problems-with-printing-split-tickets/25171/9 "2021-12-29T18:26:22Z")
You need to set a printer for that button in settings. Settings \> Local Sertimgs\> Solit Ticket ---
**Author:** ![Jesse](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jesse/32/61493_2.png) [@Jesse](https://forum.sambapos.com/u/Jesse)\ **Post date:** [December 29, 2021, 7:26pm UTC](https://forum.sambapos.com/t/problems-with-printing-split-tickets/25171/10 "2021-12-29T19:26:31Z")
![image](https://forum.sambapos.com/uploads/default/original/3X/8/e/8e3cdfcb5478843befabb619aa8b592fc1266655.png) ![image](https://forum.sambapos.com/uploads/default/original/3X/e/2/e2a31e15276f9792c9265464adac4c791c8a831c.png) ![image](https://forum.sambapos.com/uploads/default/original/3X/9/2/921357680672fb66a1f762fab47eab0a7da3c645.png) ![image](https://forum.sambapos.com/uploads/default/original/3X/8/c/8c220e76b3eb91332d73c52860024328386f414b.png) ---
**Author:** ![Jesse](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jesse/32/61493_2.png) [@Jesse](https://forum.sambapos.com/u/Jesse)\ **Post date:** [December 29, 2021, 7:27pm UTC](https://forum.sambapos.com/t/problems-with-printing-split-tickets/25171/11 "2021-12-29T19:27:18Z")
> [@Michelle](#): > > I also have no clue how to get this to print ![image](https://forum.sambapos.com/uploads/default/original/3X/8/d/8dafebd261edecd4f39ac1dd5e4d8b3ccf45116f.jpeg) ---
**Author:** ![Michelle](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/m/6de8d8/32.png) [@Michelle](https://forum.sambapos.com/u/Michelle)\ **Post date:** [December 29, 2021, 9:06pm UTC](https://forum.sambapos.com/t/problems-with-printing-split-tickets/25171/12 "2021-12-29T21:06:50Z")
I did everything you showed except I added automation command mapped to ticket list ![printac](https://forum.sambapos.com/uploads/default/original/3X/c/d/cd2e621f8daecc3dab8469edd79c6ea2652ca844.jpeg) The problem I have now is that if I have 3 tickets at the same table, it prints 3 of the last ticket only. It prints normal now at least! The split tickets part also now prints!! ---
**Author:** ![Michelle](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/m/6de8d8/32.png) [@Michelle](https://forum.sambapos.com/u/Michelle)\ **Post date:** [February 6, 2022, 10:58pm UTC](https://forum.sambapos.com/t/problems-with-printing-split-tickets/25171/13 "2022-02-06T22:58:29Z")
I deleted everything I did from previous tutorial and it’s working now. Now the problem I’m having is that I can print as many times as I want with the Print All Tickets button no matter what I do. I tried changing the mappings for the Print All Tickets automation command to only New Orders,Unpaid for enabled states. I tried printing each bill separately. Both tickets were locked, yet I could still print them again with the Print All Tickets button. I tried adding actions to update ticket state to bill requested and ticket state to locked. ![printall](https://forum.sambapos.com/uploads/default/original/3X/7/7/7731be6d0584ddd552b0c31db127ae2b6bb5fcc8.jpeg) I also added a Load Ticked Action before print all tickets with [:LoopValue] as Ticket Id. This will print the last bill twice and change the status for the last bill only. I can still reprint again with Print All Tickets. Any help with this would be greatly appreciated!! ---
**Author:** ![Jesse](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jesse/32/61493_2.png) [@Jesse](https://forum.sambapos.com/u/Jesse)\ **Post date:** [February 7, 2022, 12:47am UTC](https://forum.sambapos.com/t/problems-with-printing-split-tickets/25171/14 "2022-02-07T00:47:08Z")
Show your rule where you have the Loop action ---
**Author:** ![Michelle](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/m/6de8d8/32.png) [@Michelle](https://forum.sambapos.com/u/Michelle)\ **Post date:** [February 8, 2022, 2:31am UTC](https://forum.sambapos.com/t/problems-with-printing-split-tickets/25171/15 "2022-02-08T02:31:02Z")
![PAE](https://forum.sambapos.com/uploads/default/original/3X/f/7/f78808852730ebd8d65cb545dcd6c1215dccb9f4.jpeg) ![PAE1](https://forum.sambapos.com/uploads/default/original/3X/e/7/e77daa308d74ad608972cb8e30f077cff2340bb5.jpeg) ---
**Author:** ![Jesse](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jesse/32/61493_2.png) [@Jesse](https://forum.sambapos.com/u/Jesse)\ **Post date:** [February 8, 2022, 2:34am UTC](https://forum.sambapos.com/t/problems-with-printing-split-tickets/25171/16 "2022-02-08T02:34:30Z")
No I mean the rule where you have your loop action. ---
**Author:** ![Michelle](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/m/6de8d8/32.png) [@Michelle](https://forum.sambapos.com/u/Michelle)\ **Post date:** [February 8, 2022, 5:23pm UTC](https://forum.sambapos.com/t/problems-with-printing-split-tickets/25171/17 "2022-02-08T17:23:04Z")
This one? ![printallticketsrule](https://forum.sambapos.com/uploads/default/original/3X/4/5/45b7fe9697bb83512f84d1a80c10ac03c8200a89.jpeg) ---
**Author:** ![box\_man00](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/b/8491ac/32.png) [@box\_man00](https://forum.sambapos.com/u/box_man00)\ **Post date:** [December 12, 2024, 6:31am UTC](https://forum.sambapos.com/t/problems-with-printing-split-tickets/25171/18 "2024-12-12T06:31:10Z")
i am having the same issue. prints only the last ticket in list. ![image](https://forum.sambapos.com/uploads/default/original/3X/a/3/a3c0ceca16434ce19540bdb054d4f291e2fc1cd3.jpeg) also have this error when run rule test: [PM Print Tickets] [:state] parameter not defined in [PM Update Ticket State] action. ---
**Author:** ![Lloyd\_Tailor](https://forum.sambapos.com/user_avatar/forum.sambapos.com/lloyd_tailor/32/62751_2.png) [@Lloyd\_Tailor](https://forum.sambapos.com/u/Lloyd_Tailor)\ **Post date:** [December 12, 2024, 1:32pm UTC](https://forum.sambapos.com/t/problems-with-printing-split-tickets/25171/19 "2024-12-12T13:32:48Z")
Try using this Report Tag on your autommation command rule `{REPORT TICKET DETAILS:T.TicketNumber:((TEN.Table=[:EntityName])) && (TS.Status=Unpaid):{0}:,}` ![Screenshot_1](https://forum.sambapos.com/uploads/default/original/3X/4/e/4e57255cdabe101cd4e02af7d517c6f5c6a33b40.png) ![Screenshot_2](https://forum.sambapos.com/uploads/default/original/3X/6/1/618e8975b47e4a4a9de3d146c64a6653cfe946fa.png) ![Screenshot_3](https://forum.sambapos.com/uploads/default/original/3X/2/6/26bb3926caa11628c3e7642eb9695c011d15bb04.png) ---
**Author:** ![box\_man00](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/b/8491ac/32.png) [@box\_man00](https://forum.sambapos.com/u/box_man00)\ **Post date:** [December 14, 2024, 6:47am UTC](https://forum.sambapos.com/t/problems-with-printing-split-tickets/25171/20 "2024-12-14T06:47:49Z")
Thank you for the help! i am confused on status and state. status is locked and state is bill requested correct? thank you again! [Next page](https://forum.sambapos.com/t/problems-with-printing-split-tickets/25171.md?page=2)