# Qmx installation error

**URL:** <https://forum.sambapos.com/t/qmx-installation-error/17032>\
**Category:** V5 Question\
**Created:** [February 22, 2018, 1:33pm UTC](https://forum.sambapos.com/t/qmx-installation-error/17032 "2018-02-22T13:33:40Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Samwel\_Mungai\_Ndung](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/s/da6949/32.png) [@Samwel\_Mungai\_Ndung](https://forum.sambapos.com/u/Samwel_Mungai_Ndung)\
**Post date:** [February 22, 2018, 1:33pm UTC](https://forum.sambapos.com/t/qmx-installation-error/17032/1 "2018-02-22T13:33:40Z")

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Hi am trying to install qmx when I open it this the error am getting pls help

 ![IMG_20180222_144546](https://forum.sambapos.com/uploads/default/original/3X/5/5/5544b07e20a89af0fe0ddba4c24923ac5d6edb60.jpg) ![IMG_20180222_144523](https://forum.sambapos.com/uploads/default/original/3X/2/e/2e2a7e2eea46c75011aefe9c839878e1fd46604a.jpg) using Windows 10

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**Author:** ![Jesse](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jesse/32/61493_2.png) [@Jesse](https://forum.sambapos.com/u/Jesse)\
**Post date:** [February 22, 2018, 1:53pm UTC](https://forum.sambapos.com/t/qmx-installation-error/17032/2 "2018-02-22T13:53:15Z")

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You need to use QMX forum for that. This is Sambapos forum.

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**Author:** ![QMcKay](https://forum.sambapos.com/user_avatar/forum.sambapos.com/qmckay/32/27925_2.png) [@QMcKay](https://forum.sambapos.com/u/QMcKay)\
**Post date:** [February 22, 2018, 2:11pm UTC](https://forum.sambapos.com/t/qmx-installation-error/17032/3 "2018-02-22T14:11:16Z")

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That is the Microsoft Visual C++ 2015 Redistributable, which is usually already installed on most modern systems, but can sometimes be missing on older systems that have not been updated.

Download and install from here:

[https://www.microsoft.com/en-us/download/details.aspx?id=52685](https://www.microsoft.com/en-us/download/details.aspx?id=52685)

You can (and should) install both the x86 and x64 versions if your OS supports it.

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**Author:** ![Samwel\_Mungai\_Ndung](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/s/da6949/32.png) [@Samwel\_Mungai\_Ndung](https://forum.sambapos.com/u/Samwel_Mungai_Ndung)\
**Post date:** [February 24, 2018, 5:46am UTC](https://forum.sambapos.com/t/qmx-installation-error/17032/4 "2018-02-24T05:46:29Z")

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Hi thanks for you support I managed to access it locally I.e on LAN but out of that network its not possible to access how do you take to WAN

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**Author:** ![JTRTech](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jtrtech/32/21270_2.png) [@JTRTech](https://forum.sambapos.com/u/JTRTech)\
**Post date:** [February 24, 2018, 6:14am UTC](https://forum.sambapos.com/t/qmx-installation-error/17032/5 "2018-02-24T06:14:11Z")

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Have you opened ports on your router and setup port forwarding?

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<div class="post-metadata">

**Author:** ![Samwel\_Mungai\_Ndung](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/s/da6949/32.png) [@Samwel\_Mungai\_Ndung](https://forum.sambapos.com/u/Samwel_Mungai_Ndung)\
**Post date:** [February 24, 2018, 6:38am UTC](https://forum.sambapos.com/t/qmx-installation-error/17032/6 "2018-02-24T06:38:05Z")

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Ooh not yet let me do it

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<div class="post-metadata">

**Author:** ![QMcKay](https://forum.sambapos.com/user_avatar/forum.sambapos.com/qmckay/32/27925_2.png) [@QMcKay](https://forum.sambapos.com/u/QMcKay)\
**Post date:** [February 24, 2018, 2:13pm UTC](https://forum.sambapos.com/t/qmx-installation-error/17032/7 "2018-02-24T14:13:18Z")

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Some of these points might be optional and not necessary. Start at the top and work your way down. They are listed in order of importance (ie. first point is mandatory).

On your SambaPOS “server”:

- Configure the Application “QMXapp” in SambaPOS to allow access to **All Functions**
- Open a Port in your Firewall for Messaging Server (default: `9000`)
- Open a Port in your Firewall for QMX (default: `3000`)
- Configure Port Forwarding on your Router to direct traffic on port 9000 and 3000 to the internal (LAN) IP address of your server

## Configure “QMXapp” in SambaPOS to allow access to **All Functions**

 ![image](https://forum.sambapos.com/uploads/default/original/3X/3/6/365a5992561dce5a92bee35475fbf17742a15c88.png)

## Open Ports in Windows Firewall for Messaging Server and QMX

 ![image](https://forum.sambapos.com/uploads/default/original/3X/4/d/4dc1ff569bf3096102e6c2ba9fdd685b406de02e.png)

## Configure Port Forwarding on your Router

 ![image](https://forum.sambapos.com/uploads/default/original/3X/6/8/68c94576a85b5754285a226cfb68ae0d7264361c.png)

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<div class="post-metadata">

**Author:** ![husain](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/h/ce73a5/32.png) [@husain](https://forum.sambapos.com/u/husain)\
**Post date:** [August 31, 2026, 1:08pm UTC](https://forum.sambapos.com/t/qmx-installation-error/17032/8 "2026-08-31T13:08:05Z")

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Hello Everyone,  
Can someone please guide me where to download QMX installer or any link to get QMX started PLEASE!

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<div class="post-metadata">

**Author:** ![Memo](https://forum.sambapos.com/user_avatar/forum.sambapos.com/memo/32/55443_2.png) [@Memo](https://forum.sambapos.com/u/Memo)\
**Post date:** [August 31, 2026, 3:34pm UTC](https://forum.sambapos.com/t/qmx-installation-error/17032/9 "2026-08-31T15:34:48Z")

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It’s no longer available. The author passed away almost 8 years ago and with him went his code.

I also doubt his solution would work with the current API surface.
