Quick Service/Tables: Food/Retail Setup - Advanced Refunds | Aborts | NonTax Functions


#182

Uninstalled re-installed and all ok, thanks everyone. Well done to kendash! I love every feature! Can’t wait for the new version 2 arrive :smiley:


#183

What happened is you restored an older database version into a newer Samba Version. To fix this you should either have the option to migrate after restoration enabled or you have to reinstall Samba and it will auto migrate.


#184

Just as a spoiler my new one runs a lot smoother and leaner. It accomplishes almost everything you see in this database but without all the departments and its less clunky.


#185

@kendash appreciate for quick reply as I setup menu, coupons,gift certifiactes and loyalty need kitchen monitor and some of missing design as I know u r the better than me so I wanted to use u r frame but I will wait until v5 and if u share the work that would be awesome and very thankful to u thanks have a nice day


#186

Is it possible to close the ticket without selecting a customer. If I don’t select a customer or table and take payment I am unable to clear the kitchen display of that order. Also when a order is ready from the kitchen should the To Go Tickets or Tables change color. How do waiters etc know the order is ready from Kitchen?


#187

That is by design, you cannot close a ticket without a customer, table OR ticket tag assigned. We recently discovered tickets can be closed when a ticket tag is assigned, i used this for a bar tab setup and a suspended sale setuo so i didnt need to create customer entities to close tickets and “park” sales

@kendash will need to help with your other questions as this is an old version of his database an i dont know how things have been setup


#188

@kendash,

I installed MS SQL Server 2014 Express, SambaPOS 4.1.55, and then I restore the database file that I downloaded from the top of the topic list. When I load SambaPOS and try to login, I keep getting error “Check Database Version”. What step did I miss or do incorrectly?

Thanks.


#189

The database and samba version do not match so only one of them is version 4.1.55

Sound like the databse isnt 4.1.55


#190

Reinstall samba after restore then start it.


#191

Okay. This is frustrating. The steps are simple but I still can’t get it to work.
I did what you suggested but it is still giving me the “Database Check Version” error.

I installed SQL Server 2014 Express. The screen shows my SQL Server version.

I installed SambaPOS_4.1.55.

I downloaded the database file at the top of this post. The filename of the database is SAMBAPOS4_Full.zip

Is everything correct? If so, how come it is giving me the “Database Check Version” error. Is the database file I downloaded correct? There is only one link to the database file, correct?

Thanks.


#192

I mean install 4.1.82 btw I was still young in my experience with samba when I wrote that. I now feel it was sloppy but you can learn a lot about states.


#193

Okay. Thank you. It’s working now.


#194

i am using for setup for a friend retail pos…wanted to know whther the details reports has been built for stock and accounts basically.

can share thanks


#195

I actually do not use this setup anymore I am using something much more advanced with V5 now. I will share it once v5 goes live.


#196

interesting so no custom reports had been set

any export file?


#197

I did have them but I redid them all with v5. I no longer have that setup. I do recommend looking here though it gives you very good details on how to use Custom Reports.

http://sambapos.com/wiki/doku.php?id=custom_reporting_tags

There are several examples of use as well throughout the forum.


#198

my basic concern was the stock handling and and the accounts

as you have mentioned the stock has been handled differently


#199

I handle stock differently yes. The main difference is its not a consumable good so it needs to be tracked per item and refunds etc should reflect in inventory.


#200

that’s y was wondering if could get the custom report for that


#201

In the pre build database that I downloaded, in the To Go Tickets (UNPAID) Entity Screen Mapping, no department has been selected. How has this been done. Whenever I go to add a mappings I have to select an option from the dropdown. There is no blank option.