# Reopen Closed Ticket issue

**URL:** <https://forum.sambapos.com/t/reopen-closed-ticket-issue/570>\
**Category:** V4 Question\
**Created:** [February 14, 2014, 10:12pm UTC](https://forum.sambapos.com/t/reopen-closed-ticket-issue/570 "2014-02-14T22:12:22Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![emre](https://forum.sambapos.com/user_avatar/forum.sambapos.com/emre/32/39073_2.png) [@emre](https://forum.sambapos.com/u/emre)\
**Post date:** [February 14, 2014, 11:12pm UTC](https://forum.sambapos.com/t/reopen-closed-ticket-issue/570/2 "2014-02-14T23:12:14Z")

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Go to button mappings and clear star (\*) character from Enabled States column.

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_[View the full topic](https://forum.sambapos.com/t/reopen-closed-ticket-issue/570)._